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Experience Level
Entry Level
Qualifications
Strong problem-solving skills and a keen interest in technology. Basic understanding of Genesys products and customer support processes. Excellent communication skills in English, both written and verbal. A proactive attitude and willingness to learn.
About the job
Join our dynamic team as a Junior L1 Genesys Support Engineer, supporting our clients during the EST shift. This is a fantastic opportunity for those looking to advance their careers in technical support and customer service within a leading technology firm.
The ideal candidate will be responsible for providing first-level support for Genesys products, troubleshooting issues, and assisting clients in resolving their inquiries efficiently. If you are passionate about technology and eager to learn and grow in a collaborative environment, we want to hear from you!
About Miratech
Miratech is a global technology services company, providing innovative solutions that empower organizations to meet their business goals. With a strong emphasis on collaboration and continuous improvement, we are dedicated to delivering exceptional service and support to our clients across various industries.
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Kaufman Rossin Professional Services Private Limited
Full-time|On-site|Bengaluru, Karnataka, India
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