About the job
Fastned operates a growing network of fast charging stations for electric vehicles across Europe. With more than 400 stations already running and plans to reach 1,000, the company aims to make green energy widely available for drivers in the UK, France, the Netherlands, and other countries. All stations use solar and wind power. Fastned is publicly listed and continues to expand rapidly.
The Junior Office IT Engineer position is based at Fastned’s headquarters in Amsterdam. This role is part of a small Office IT team that supports over 400 colleagues across 10 countries. The team emphasizes practical support, clear communication, and a service-minded attitude.
Role overview
The Junior Office IT Engineer serves as the first point of contact for IT support, assisting both on-site and remote staff. The work is hands-on and people-oriented: preparing laptops, maintaining tools, and ensuring systems function smoothly so colleagues can stay productive. Each person is treated as a valued customer, and the job involves listening, asking questions, and following up to resolve issues.
What you will do
- Maintain office IT infrastructure, including laptops, phones, software, meeting room technology, and network equipment.
- Provide technical support by troubleshooting hardware and software problems, managing support tickets, and helping colleagues resolve issues efficiently.
- Support the full lifecycle of end-user devices: ordering, setup, deployment, and retirement.
- Manage IT onboarding and offboarding, including account management, device provisioning, and ensuring smooth transitions for new starters and departing staff.
- Contribute to team projects such as creating documentation and supporting the rollout of new tools or procedures.
- Build relationships with IT vendors and service providers, while gaining experience with SaaS applications and cloud-based environments.
- Travel occasionally to other European offices to assist with onboarding or provide in-person IT support.
Location
This position is based in Amsterdam, Noord-Holland, Netherlands.
