Junior Services Operator

Inter, based in Belo Horizonte, MG, operates as a Super App with services spanning digital banking, investments, credit, insurance, and a marketplace. The company values technology, new ideas, and strong connections, always adapting to new challenges and opportunities. Role overview The Junior Customer Advisor Analyst plays a key part in strengthening the cu…

Join the Inter Team!At Inter, we believe that every day marks the beginning of a new future driven by the technology you innovate, the connections you forge, and the ideas you share. We are a Super App offering a comprehensive suite of digital banking solutions, investments, credit, insurance, a marketplace, and various everyday services. More than just a company, we are a dynamic team committed to continuous growth.This vibrant pace creates fresh opportunities. Now is your chance to experience this smart approach to advancing your career. Come be part of the #sanguelaranja!About the Role and ResponsibilitiesAs a member of our Customer Experience team, you will have the chance to directly influence the experience of millions of customers, enhancing processes and operational efficiency.Your Daily Responsibilities Will Include:Managing and monitoring the performance of BPO partners, ensuring compliance with defined SLAs and KPIs.Analyzing customer service quality indicators to identify process improvement opportunities executed by BPO.Acting as a liaison between outsourced operations and internal departments to ensure process alignment and effective communication.Overseeing and addressing customer escalations, ensuring satisfactory quality within agreed timelines.Auditing customer interactions conducted by BPO and providing structured feedback to enhance service quality.Creating managerial reports with critical analysis of operational outcomes and presenting actionable recommendations.

Join the Inter team today!At Inter, we believe that every day marks the beginning of the future through the technology you create, the connections you foster, and the ideas you share. We are a comprehensive Super App offering digital banking solutions, investments, credit, insurance, a marketplace, and other essential services. More than just a platform, we are a dynamic team in constant evolution.With this fast-paced environment, new opportunities arise regularly. Now is your chance to explore this smart way to invest in your career. Come and join us! #sanguelaranja!About the Position and Role MissionYou will be part of the team responsible for enhancing the operational performance and specialization of Inter's BPO operations. Your role will focus on managing performance indicators, ensuring adherence to applications, and structuring training governance. Your mission is to ensure that BPO agents are increasingly specialized, aligned with processes, and delivering consistent results through development paths, metrics monitoring, and robust governance practices.Your Daily Responsibilities Include:Monitoring and managing performance indicators (KPIs, SLAs, quality and productivity metrics);Tracking and ensuring adherence to applications used by BPO agents, identifying gaps, and proposing corrective actions;Structuring and executing training and development paths focused on BPO agent specialization;Engaging in governance initiatives to ensure quality adherence and performance enhancement.

We are seeking a motivated Junior Automotive Engineering Analyst to join our dynamic team in Belo Horizonte. The selected candidate will be involved in the development and validation of automotive electronic systems, focusing on advanced driver-assistance systems (ADAS) and chassis systems. Key responsibilities include:Development of Automotive Electronic Control Units: Actively participate in the design and enhancement of electronic control units (ECUs) for vehicles, contributing technical analysis, specification documentation, and support to engineering teams throughout all project phases.Testing and Validation of ADAS Systems: Conduct functional and validation testing on advanced driver-assistance systems, including features such as adaptive cruise control, automatic emergency braking, lane-keeping assistance, blind-spot detection, and other vehicle safety technologies.Testing and Validation of Chassis Systems: Perform testing and validation on automotive chassis systems, covering stability control, suspension systems, electronic steering, and braking systems, ensuring compliance with established technical standards and quality requirements.Analysis of Results: Collect, interpret, and document data obtained during testing, preparing detailed technical reports and suggesting improvements for the evaluated systems.Support for Homologation Activities: Participate in the certification and homologation processes for the developed systems, ensuring conformity with national and international automotive regulations.

Join Inter! As pioneers in the financial technology sector, we revolutionized the market by launching Brazil's first digital bank and continue to innovate with cutting-edge solutions. We have transformed into a Global Financial Super App, offering comprehensive and innovative solutions. Here, our work carries purpose: to create real opportunities, enhance people's lives, and reshape the financial industry. This embodies the Inter way of achieving success. If you aspire to be part of this transformation and make a lasting impact, your journey begins here.Become part of our vibrant culture!Your Role and Mission You will be an integral member of our Credit UX team, directly working on products such as Credit Card BR and Global, Pix Credit, Credit Boleto, and Overdraft. Your mission is to design experiences that assist our clients in discovering, understanding, and utilizing these products in a sustainable and recurring manner, thereby contributing to the activation, primacy, and revenue generation of Inter.In your day-to-day activities, you will: Design flows and interfaces for credit products such as the BR and Global Credit Cards, Pix Credit, Credit Boleto, and Overdraft;Support research and usability testing to enhance user journeys; Collaborate with Product, Technology, Growth, and Data teams; Apply and contribute to the Design System.

Anglo American De Beers Group seeks a Junior Purchasing Analyst based in Belo Horizonte. This position plays a key role in supporting procurement operations and coordinating the purchase of materials and services for various departments. What you will do Assist with daily purchasing tasks, helping to manage orders and documentation Collaborate with internal teams to gather and clarify procurement requirements Help track and ensure timely, accurate acquisition of materials and services Contribute to the procurement process so company objectives are met Role focus This role centers on supporting the purchasing workflow, maintaining communication with different departments, and helping to keep procurement activities running smoothly.

 We are seeking a motivated Junior Product Analyst to join our Passive Safety team. In this role, you will assist with physical testing laboratory activities, actively participating in crash tests, dummy assembly, structural analysis, and the interpretation of graphs and results.Additionally, you will be responsible for generating technical reports that identify potential improvements and components needing replacement or adjustment following tests. 

Join Egis Group as a Junior Technical Analyst in Belo Horizonte, where you will support various technical disciplines. In this role, you will collaborate with a dynamic team, contributing to the development of innovative solutions and ensuring the successful implementation of projects. This is an excellent opportunity for recent graduates or early-career professionals eager to grow in a stimulating environment.

Join the Inter Team!At Inter, we believe that every day is a new opportunity to innovate through technology, build meaningful connections, and share transformative ideas. As a comprehensive Super App, we offer a complete range of digital banking solutions, investment opportunities, credit, insurance services, a marketplace, and much more. We are not just a digital platform; we are a dynamic team that is always evolving.With this momentum, fresh opportunities arise. It’s your chance to explore an intelligent way to invest in your career. Come and be a part of our vibrant community! #sanguelaranjaAbout the Role and MissionAs a Senior Customer Success Analyst, you will be the guardian of relationships with our high-value clients (High Income and Private clients), ensuring an exceptional and proactive experience that positions Inter as their primary banking choice.Your Daily Responsibilities:Provide specialized support to High Income and Private Banking clients, ensuring a differentiated, personalized, and high-standard experience;Proactively manage and track client requests, serving as the focal point for internal departments to ensure agility and effectiveness in handling issues;Resolve complex operational demands, ensuring timely and accurate responses to clients;Guide and support clients on various account-related inquiries, anticipating needs and offering comprehensive solutions;Engage in both inbound and outbound communications through internal channels (phone, WhatsApp, and email), adopting a consultative approach with a focus on first-contact resolution.

Join the Inter family!At Inter, we believe that every day is an opportunity to build the future through the technology you innovate, the connections you foster, and the ideas you share. We are a Super App offering a comprehensive suite of digital banking solutions, investments, credit, insurance, a marketplace, and various everyday services. Yet, we are more than that: we're a dynamic team in constant evolution.This fast-paced environment opens doors to new opportunities. Now is your chance to discover an intelligent way to invest in your career. Come join us and be part of the #sanguelaranja spirit!About the Role and Mission:As a member of the Global Customer Experience (CX) team, you will play a pivotal role in ensuring an exceptional and consistent customer experience across Brazil, the USA, and Argentina. Your work will support the management of Level 1 customer service operations, ensuring efficiency and quality. Additionally, you will serve as the central communication point among stakeholders, translating data into strategic insights to keep everyone aligned.In your daily activities, you will:Monitor and analyze customer experience metrics (NPS, CSAT, CES)Map customer journeys and identify areas for improvementCategorize and analyze customer feedback from multiple channelsCreate reports and dashboards to support decision-makingConduct satisfaction surveys to gather insights

Come join us at Inter!At Inter, we believe the future begins anew every day through the technology you craft, the connections you forge, and the ideas you circulate. We are a Super App providing a comprehensive range of digital banking solutions, including investments, credit, insurance, a marketplace, and other daily services. More than just a financial platform, we are a dynamic team constantly evolving.This vibrant environment opens doors to exciting opportunities. It's your turn to explore an intelligent approach to career advancement. Join us and embrace your #sanguelaranja spirit!About the Role and Mission:In this role, you will have the opportunity to engage in the development and execution of commercial strategies focused on payroll credit products, analyze sales performance, support BPO demands, and contribute directly to the sustainable growth of our business. If you have a passion for numbers, a strategic mindset, and analytical skills, this could be the perfect chance to accelerate your career with one of Brazil's most innovative fintechs!Your Daily Responsibilities:Evaluate customer experience related to credit products, identifying areas for improvement and optimization opportunities.Formulate strategies to enhance production and revenue for payroll credit products.Monitor and analyze KPIs related to the sales funnel specific to payroll credit...

About Inter Inter is a Super App based in Belo Horizonte, MG, offering digital banking, investments, credit, insurance, marketplace options, and daily services. The company values technology, connection, and fresh ideas, with a team that adapts and grows together. Role Overview: Customer Success Analyst II - Commercial Food This role sits within the Commercial Food team. The focus is on building strong relationships with partner restaurants, combining communication, strategic thinking, and creativity to help these partners thrive. What You Will Do Manage relationships with partner restaurants to support their success and maintain engagement. Develop custom strategies that encourage partner loyalty and business growth. Oversee and improve the use of AI tools in customer service, aligning workflows with team goals. Spot opportunities for automation and suggest ongoing improvements in customer success processes, using intelligent technologies. Work proactively to reduce partner churn and reverse cancellations through Inside Sales efforts. Adjust campaigns within the platform, applying a critical and strategic approach. Location Belo Horizonte, MG

Join the Inter family!At Inter, we believe that every day brings new opportunities to innovate through technology, build meaningful connections, and share transformative ideas. We are a comprehensive Super App that offers digital banking solutions, investment opportunities, credit services, insurance, a marketplace, and various everyday services. But we are much more than that; we are a dynamic and evolving super team.With our rapid growth, new opportunities continue to emerge. Now it’s your chance to explore this intelligent approach to career investment. Come be part of our #sanguelaranja community!About the Role and Mission:As a Customer Experience Analyst III, you will be responsible for analyzing the customer journey, identifying gaps, proposing improvements, and enhancing scalable customer service. You will collaborate closely with various business areas to drive results.

Join our dynamic team as a Salesforce Marketing Cloud Developer Analyst III focused on enhancing customer intelligence. You will play a pivotal role in developing and implementing innovative marketing solutions, leveraging Salesforce Marketing Cloud to optimize customer engagement and drive business growth. Your expertise in data analysis and marketing strategies will be crucial in transforming insights into actionable plans that resonate with our customers.

Key ResponsibilitiesAnalyze client requirements to develop and maintain homologation services, enhancing sales efforts by providing support to the sales team.Conduct technical validations in accordance with regulatory acts from the United Nations, European Union, and other global jurisdictions.Engage with Brazilian authorities (CETESB / IBAMA / DENATRAN) and international counterparts, coordinating with headquarters experts to resolve inquiries.Oversee homologation-related projects, coordinating and executing activities such as test witnessing, budget preparation, project tracking, goal setting, and proposal development to achieve objectives.

About the Role AFRY is hiring a Junior Civil/Concrete Designer in Belo Horizonte. This position supports the design and analysis of civil structures, with a focus on concrete projects. Work alongside experienced engineers and contribute to projects that serve local communities. What You Will Do Assist with civil and concrete structure design tasks Support project teams in analysis and documentation Contribute to engineering solutions that benefit the community Learn new skills and grow within the engineering field Who We’re Looking For Motivated to build a career in civil or concrete engineering Ready to work collaboratively and learn from others Interest in contributing to impactful engineering projects

WHY JOIN THE LINX TEAM? We breathe and are a benchmark in retail, leading by example, inspiring and developing the potential of our people to always do more and better for our customers! For over 40 years, we have been alongside Brazil's leading retailers, and a similarly skilled team to help them reach even further! With autonomy and flexibility, our people strive daily to build technology solutions for management that impact businesses across Brazil and Latin America.If you are like us and have a genuine desire to help businesses through technology made by and for people, then this is your next stop!Do you want to be part of our FOOD team as a Junior Sales Executive?

Inter, headquartered in Belo Horizonte, MG, pioneered Brazil's first digital bank and continues to expand as a Global Financial Super App. The company focuses on delivering technology-driven financial solutions and values purposeful work, innovation, and transformation. Role overview The Media & Performance Analyst III joins the International Growth team to drive customer acquisition through paid media. This position emphasizes campaign optimization, financial analysis, and performance measurement to support Inter's growth objectives. The analyst uses analytics, SQL, tagging, and P&L analysis to improve ROI and reduce customer acquisition cost (CAC). What you will do Develop acquisition strategies across multiple channels Lead projects aimed at optimizing conversion funnels Define and implement statistically significant tests Manage channel mix and oversee campaign budgets Conduct P&L analysis by acquisition channel and campaign Analyze lifetime value (LTV) and payback periods Perform cohort analysis and retention studies for acquired users Forecast performance and plan budgets Establish team processes and best practices Lead complex technical implementations Work closely with product and data teams Team culture Inter welcomes those eager to help transform the financial sector and contribute to meaningful change. The team values new perspectives and a strong drive to make a difference.

Inter launched Brazil’s first digital bank and has grown into a global financial super app. The company focuses on technology-driven solutions and aims to create real opportunities while transforming the financial sector. The Treasury Analyst III role sits within the ALM Desk in Treasury, based in Belo Horizonte, MG. This position centers on liquidity and balance sheet management, with a strong emphasis on quantitative modeling, data analysis, and automation. The work directly impacts risk, funding, and profitability decisions for the bank. What you will do Develop and implement quantitative models to manage liquidity and market risk. Test and validate models to ensure they are accurate and effective. Build, automate, and maintain data pipelines and calculation routines using Python and SQL, focusing on efficiency, traceability, and scalability. Communicate findings and recommendations clearly to stakeholders. Support improvements to frameworks, models, controls, and documentation in ALM and Treasury. Work closely with teams in Risk, Technology, Control, and Accounting to connect data, models, and business decisions. Role focus This position is designed for professionals with a quantitative background who are interested in applying their skills to real-world challenges in banking. The role offers the chance to contribute to key decisions that shape the bank’s financial direction.