About the job
- Collaborate with in-house teams and operators to facilitate promotional fulfillment and conduct campaign analysis.
- Monitor promotional campaign performance closely to identify and address any issues that may arise.
- Engage with internal stakeholders to refine strategies and ensure that KPI targets are consistently achieved.
- Represent the full spectrum of the company's innovative product offerings.
- Share information with clients regarding upcoming game releases and business opportunities.
- Establish and nurture strong relationships with key accounts.
- Serve as a liaison between internal departments and external clients.
- Act as the first point of contact for clients facing issues, ensuring timely resolution.
- Conduct root-cause analyses and drive continuous improvement initiatives.
- Proactively evaluate and validate customer needs on an ongoing basis.
- Ensure the timely and successful delivery of company solutions that align with client objectives and needs.
