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Qualifications
Proficient in Kubernetes architecture and orchestration. Experience with cloud environments such as AWS, Azure, or Google Cloud. Strong understanding of networking concepts and protocols. Familiarity with CI/CD processes and tools. Excellent problem-solving skills and ability to work in a fast-paced environment.
About the job
Join Arista Networks, a leading provider of cloud networking solutions, as a Kubernetes Systems Engineer in our Engineering Production team. In this role, you will be pivotal in designing and managing large-scale Kubernetes environments, ensuring high availability and performance across our platforms.
About Arista Networks
Arista Networks is at the forefront of cloud networking technology, dedicated to delivering innovative solutions that drive efficiency and scalability for our clients. Join a team that values creativity, collaboration, and cutting-edge technology.
Join Arista Networks, a leading provider of cloud networking solutions, as a Kubernetes Systems Engineer in our Engineering Production team. In this role, you will be pivotal in designing and managing large-scale Kubernetes environments, ensuring high availability and performance across our platforms.
Overview We are looking for a skilled Kubernetes Engineer to become a vital part of our global infrastructure team. In this role, you will play an essential part in scaling, automating, and securing our container orchestration environments across both on-premises and public cloud platforms. As a Kubernetes expert, you will collaborate closely with DevOps, Site Reliability Engineering (SRE), and security teams to deliver dependable, self-service, and production-ready Kubernetes clusters that support our mission-critical applications. Key Responsibilities Cluster Management Deploy, manage, and upgrade Kubernetes clusters utilizing tools like kubeadm, EKS, AKS, GKE, or Rancher. Implement comprehensive RBAC, network policies, ingress controllers, and security frameworks within Kubernetes. Automation and Infrastructure as Code (IaC) Automate cluster provisioning and application deployment pipelines using technologies such as Terraform, Helm, and ArgoCD. Create reusable modules to ensure consistent infrastructure delivery across staging and production environments. CI/CD Integration Integrate Kubernetes within modern CI/CD workflows to enable rapid and secure application delivery. Promote GitOps practices and automate continuous deployment. Monitoring, Logging, and Troubleshooting Establish observability for Kubernetes using tools like Prometheus, Grafana, Loki, and Fluentd/Fluent Bit. Troubleshoot performance issues, failed pods, memory leaks, and cluster degradation events. Cloud and Hybrid Deployments Manage Kubernetes workloads across AWS, Azure, GCP, and hybrid/on-premise environments. Utilize tools like Velero, Kasten, or Stash for backup and restore strategies in Kubernetes. Collaboration and Support Collaborate with application developers, SREs, and security teams to implement best practices. Act as a technical advisor on cloud-native architectures and containerization.
About FIRST Global Management Services Inc. FIRST is a global brand experience agency with more than 30 years in the industry. The company manages over 37,000 events and projects each year across 110 countries, working with more than 130 brands, including many Fortune 500 companies in Financial Services, Technology, Healthcare, Media, and Professional Services. As part of the Encore family, FIRST is recognized for its expertise in event production and technology. Recent awards include the 2026 Chief Marketer Agency of the Year and the Ad Net Zero Award for sustainability. Learn more at www.firstagency.com. Role Overview: Audio Visual Systems Engineer Location: ABC - Dublin The Audio Visual Systems Engineer oversees the performance and reliability of audio, video, lighting, IT, and experiential systems at a high-profile venue. This role is central to ensuring events run smoothly and technology meets the highest standards. The position calls for leadership, project management, technical troubleshooting, and clear communication. Main Responsibilities Lead the commissioning of advanced audio, video, lighting, IT, and experiential systems in a premier venue. Calibrate, configure, and install systems and equipment to ensure optimal performance from the start. Create and implement standard operating procedures (SOPs) to improve efficiency and system use. Guide a team of engineers in maintaining and optimizing systems for daily event production. Monitor and manage break-fix and project request tickets, assigning engineering resources to reduce downtime. Serve as the subject matter expert for all production technology issues within the facility. Provide advanced technical support for complex issues involving audio, video, IT, media management, digital signage, signal encoding, and broadcasting. Develop and carry out a preventative maintenance plan for all event technology equipment and systems. Maintain comprehensive technical documentation for all facility equipment and systems.
Join Stripe as a Staff Engineer in our Production Engineering team, where you will play a critical role in building and maintaining scalable systems.As a leader in this innovative environment, you will collaborate with cross-functional teams to optimize our infrastructure and enhance the reliability of our services. You will leverage your expertise to influence product design and architecture decisions, ensuring the highest performance and availability.
At Manna, we’re revolutionizing the way the world receives deliveries by taking them to the skies.Our mission is straightforward yet ambitious: to make high-speed suburban delivery affordable, environmentally friendly, and safe. We design and manufacture our own aviation-grade drones that deliver food, beverages, groceries, and more directly from local businesses to customers’ homes in mere minutes.Our team is driven by impact, places a premium on safety, and believes the best innovations arise from collaborative teamwork while being their authentic selves. We prioritize rapid progress, possess a passion for our work, and embrace a growth mindset to continuously improve in all our endeavors.If you’re eager to create world-changing technology with tangible impact (and enjoy a bit of fun along the way), you’ll feel right at home here.Welcome to Manna — where we deliver the future.Role OverviewWe are seeking a Systems Integration Engineer to operate at the intersection of software, hardware, and flight systems.This role is crucial for integrating and launching the drone system from start to finish — adopting a comprehensive perspective across software, hardware, and flight systems, employing practical testing and experimentation to troubleshoot issues, comprehend system behavior, and enhance performance in real-world scenarios.Key Responsibilities:Integrate software, hardware, and flight subsystems within the drone platformConduct system bring-up, testing, and validation in both lab and field environmentsTroubleshoot system-level issues across software, firmware, and hardwareAnalyze logs, telemetry, and test data to pinpoint the root causes of failuresDesign and execute experiments to gain insights into system behavior and enhance performanceValidate system performance under both normal and degraded conditionsAssist in flight testing and the examination of real-world performance issuesCollaborate closely with software, hardware, and flight science teams to boost system performanceDocument system behavior, test outcomes, and insights to aid in repeatability and comprehensionContribute to safety validation by identifying risks and supplying test evidence to certification teams
Join Arista Networks as a Software Engineer in our Engineering Productivity team. In this role, you will be instrumental in enhancing the software development processes and tools that empower our engineering teams. Your innovative ideas and technical skills will contribute to the efficiency and effectiveness of our software development life cycle.
Join MongoDB as a Senior Staff Engineer, where you will be pivotal in designing, developing, and managing our comprehensive Observability stack that serves both internal and external users. Our Observability stack is critical for monitoring database clusters, providing actionable alerts to protect vital workloads relied upon by tens of thousands of customers. You will contribute to a team responsible for the metrics, visualization, logging, tracing, and alerting systems that enhance the MongoDB platform's reliability and performance.As the demand for high-cardinality observability data grows alongside MongoDB Atlas, you will innovate and scale our systems to handle immense data volumes, processing billions of metrics time series and petabytes of logs and events. Our technology stack features tools and languages such as VictoriaMetrics, Splunk, Flink, WarpStream/Kafka, Java, and Golang. You'll collaborate closely with Software Engineers, Product Managers, and Site Reliability Engineers to promote best practices in service instrumentation and monitoring.We pride ourselves on fostering a culture of inclusivity, diversity, and teamwork. If you aspire to be a technical leader within a collaborative environment that leverages low-level systems expertise to build foundational infrastructure for a widely-used database, we invite you to apply and help us create a faster, more reliable, and highly observable database system.
Full-time|On-site|Dublin, Ireland; London, England
Join Intercom as a Staff Product Engineer - Growth and play a pivotal role in enhancing our product offerings. In this position, you'll leverage your engineering expertise to drive growth and innovation. Collaborate with cross-functional teams to develop and implement strategies that enhance user experience and engagement.
AMCS Group is seeking a Senior IT Systems Engineer to join the team in Dublin. This role focuses on maintaining and advancing the company’s IT infrastructure, supporting both on-premises and cloud environments. The position requires on-site work two days per week to assist with physical infrastructure and foster collaboration. Role overview The Senior IT Systems Engineer serves as a key escalation point for complex technical issues, providing L2/L3 support to Service Desk and IT Operations engineers. This hands-on role leads efforts to improve reliability, security, and operational efficiency across the organization’s platforms. What you will do Lead investigations and root-cause analysis for complex incidents, delivering permanent solutions and supporting colleagues with advanced technical challenges. Implement and maintain infrastructure across Windows, Linux, virtualization, and networking platforms, supporting on-premises, hybrid, and cloud environments. Administer and enhance Microsoft 365, Entra ID (Azure AD), Intune, DNS/DHCP, and identity federation services. Manage patching, configuration, and lifecycle of endpoints, servers, and network devices. Apply security best practices across identity, endpoint, network, and infrastructure layers. Support audit readiness and evidence collection for ISO27001, SOC, and internal control frameworks. Conduct audits of servers, security, and configurations to align with business continuity standards. Work environment This position is based in Dublin and requires in-person presence two days per week. AMCS Group values collaboration, openness, and creativity, supporting a culture that connects employees with their work, colleagues, and community.
Intercom, a leader in AI Customer Service, is dedicated to enhancing business-customer interactions through innovative technology.Our flagship AI agent, Fin, represents the pinnacle of customer service AI, enabling businesses to provide always-on, exceptional customer support. When combined with our Helpdesk, it forms the Intercom Customer Service Suite, a comprehensive solution designed to tackle complex inquiries that require human touch.Since our inception in 2011, Intercom has built a robust client base of nearly 30,000 global businesses, championing a new standard in customer service. With values that inspire innovation, urgency, and value creation, we are committed to pushing boundaries.What’s the Opportunity?As a Staff Product Engineer, you will take on a pivotal role within our team and contribute significantly to our engineering efforts. You will develop both back-end and front-end systems, collaborating closely with designers, product managers, researchers, and data analysts. Your responsibilities will also include mentoring fellow engineers and partnering with the Engineering Manager to shape the team’s growth and technical direction.What Will I Be Doing?In this role, you will:Contribute to the evolution of our technical architecture to accommodate the growing demands of our customer base.Prioritize agility along with scalability and availability, utilizing continuous deployment to focus on incremental improvements.Engage in all stages of software development, from ideation and prototyping to design and implementation, balancing hands-on coding with architectural leadership.Utilize cutting-edge tools to enhance your development experience, allowing you to focus on solving impactful challenges.Actively participate in the hiring, mentoring, and career progression of engineering talent.Set high standards for technical excellence, performance, reliability, and operational success.
Overview We are on the lookout for a Principal Kubernetes Architect to join our team as a senior technical authority, responsible for the design, enhancement, and management of InterSystems' Kubernetes-based cloud platforms. This pivotal role involves defining reference architectures, setting engineering standards, and addressing complex platform challenges across hybrid and multi-cloud environments. In this position, you will engage at both strategic and operational levels. You will be tasked with designing large-scale Kubernetes platforms, influencing cloud and platform strategies, and mentoring engineers in DevOps, Site Reliability Engineering, and platform teams. Your contributions will be crucial in facilitating secure, resilient, and highly automated Kubernetes environments that support mission-critical managed services and SaaS offerings. This opportunity is tailored for a seasoned Kubernetes and cloud professional who has a proven track record in designing, building, and managing production platforms at scale, acting as a technical leader across various organizational units.
Intercom, the leading AI Customer Service company, is dedicated to empowering businesses to deliver exceptional customer experiences.Our state-of-the-art AI agent, Fin, is recognized as the most advanced customer service AI agent available, enabling businesses to provide seamless, 24/7 customer service, thereby revolutionizing customer experiences. Fin's capabilities can also be integrated with our Helpdesk, creating a comprehensive solution known as the Intercom Customer Service Suite, which enhances support for complex queries that necessitate human intervention.Since our founding in 2011, we have garnered the trust of nearly 30,000 businesses worldwide, setting a new benchmark in customer service. Our commitment to our core values drives us to innovate, work with urgency and precision, and consistently deliver outstanding value to our clients.What’s the opportunity?As a Senior Product Engineer at Intercom, you will play a pivotal role in addressing real customer challenges through a strategic and efficient application of your technical expertise. You will collaborate within a multidisciplinary product team, developing both back-end and front-end systems while working closely with designers, product managers, researchers, and data analysts.We are navigating thrilling scaling challenges and are focused on enhancing a robust platform where your skills can be utilized in areas such as building an intuitive messenger composer, rule matching, ensuring deliverability, fortifying security, enhancing app availability, and leveraging machine learning, among others.We are seeking a Senior Engineer to join our team, which is responsible for creating and maintaining a diverse array of APIs and core services that facilitate customer data management and integrations. We empower our clients and developers to optimize their data to fully utilize our AI Agent, including Intercom’s MCP functionalities.Our team also oversees strategic integrations with prominent applications such as Salesforce, Stripe, and Shopify, ensuring fluid data synchronization with external systems.What will I be doing?Participate in all stages of software development including ideation, prototyping, design, and implementation.Work alongside Product, Design, and Partnerships teams to ensure our data services fulfill business requirements and provide an exceptional developer experience.Design, develop, and maintain Intercom’s APIs, ensuring they are rich in features, performant, robust, and well-documented.Enhance our strategic integrations with applications like Salesforce, Stripe, and Shopify.Implement systems to monitor the infrastructure we build, identifying and addressing bottlenecks and issues with queues, workers, and data quality.
Join us in revolutionizing the hospitality industry.The hospitality sector faces numerous challenges: slim margins, excessive waste, and overworked teams. At Nory, we believe it doesn’t have to be this way.Our CEO, Conor, experienced these struggles firsthand. After founding and expanding Mad Egg in Ireland, he grew tired of using outdated systems, cumbersome spreadsheets, and endless paperwork. This frustration inspired him to create the tool that he wished had existed from the start.Nory is an innovative restaurant management system that integrates real-time data with AI-driven predictive analytics, empowering restaurant operators to optimize their margins. From food preparation to accurate forecasting, our platform offers operational intelligence that enables restaurants to thrive with consistency, confidence, and profitability. The outcome? Successful restaurants, improved job satisfaction, reduced waste, and healthier margins. Discover more about our vision here.We're just getting started. Following a successful Series B funding round led by Kinnevik, our team has expanded to over 80 talented individuals across Ireland, the UK, Spain, and recently, New York, with demand growing beyond our expectations.Your RoleWe are seeking a Senior Product Engineer to join our dynamic Plug and Play team. In this pivotal role, you will have the chance to construct and refine the backbone of Nory’s integration platform, tackling complex challenges from start to finish and shaping the evolution of our systems, processes, and engineering culture as we scale. Learn more about the product engineer experience at Nory here.We value versatility; you should feel at ease working across both backend and frontend systems. Our hiring process is stack-agnostic as we prioritize strong engineering fundamentals and quick adaptability. Currently, our technology stack includes Python, FastAPI, React, TypeScript, Node.js, AWS (Fargate, Aurora, SQS), Postgres, MongoDB, and Docker.Your Responsibilities:As a Senior Product Engineer within the Plug and Play team, you will take ownership of intricate integration and platform challenges, guiding them from discovery and design to delivery, iteration, and long-term development. You will flourish in a cross-functional team with a high degree of autonomy and responsibility for your product.
Full-time|On-site|Dublin, Ireland; London, England
At Intercom, we are revolutionizing customer service through our AI-driven solutions. Our mission is to empower businesses to deliver exceptional customer experiences.Our flagship AI agent, Fin, stands as the most advanced customer service AI in the industry, enabling businesses to provide round-the-clock, flawless service that enhances customer interactions. When paired with our Helpdesk, it forms the Intercom Customer Service Suite, a comprehensive solution designed for complex queries that may require human intervention.Founded in 2011 and serving nearly 30,000 businesses worldwide, Intercom is setting new industry benchmarks. Our commitment to pushing boundaries, rapid development, and delivering unparalleled value drives our success.What’s the opportunity?We are seeking experienced Senior Product Engineers to join our AI Group, focused on developing innovative AI-powered products. As a Product Engineer in Machine Learning, you will collaborate closely with ML Scientists and product teams to understand our offerings, customer needs, and the technical landscape.Your responsibilities will include defining new ML features, exploring suitable algorithms and technologies, and swiftly prototyping solutions for customer feedback.Our team operates with a strong product focus, working collaboratively with Product and Design teams. With dedicated engineers, we achieve fast production cycles, often launching beta versions within weeks of successful offline testing.We are passionate about machine learning and have implemented a range of technologies—from traditional supervised models to advanced unsupervised clustering algorithms and innovative transformer neural networks. We rigorously assess the customer impact of our deployed models.If you possess a strong analytical mindset and hands-on experience with ML systems, we are eager to connect with you!
Collaboration and Innovation Await YouJoin Arista Networks as a talented Site Reliability Engineer within our Engineering Productivity (EngProd) team, where you will play a crucial role in maintaining and enhancing our rapidly expanding infrastructure. We seek a versatile and adaptable professional who is eager to explore new technologies. As part of our software engineering team, you will collaborate with peers to design, build, and manage secure, scalable, and fault-tolerant tools and infrastructure in a hybrid cloud environment.In the EngProd group, you will engage with fellow engineers to architect, scale, and operate the systems that support Arista’s product development teams. Our technology stack includes industry standards such as Ansible, Artifactory, Gerrit, Jenkins, Kubernetes, Grafana, Spinnaker, MySQL, ElasticSearch, Google Cloud, Varnish, and Perforce, alongside custom-built internal systems designed to automate CI/CD, testing, analysis, and visualization.Your ResponsibilitiesSafely and incrementally build, deploy, and manage critical production systems with an emphasis on scalability, reliability, observability, performance, and security.Enhance and monitor the developer experience across various services.Automate processes to eliminate toil and enhance operational efficiency of production systems.Proactively monitor and respond to alerts while setting up automated alert handling mechanisms.Develop and maintain incident response runbooks.Triage platform and infrastructural issues, assisting Arista software engineers and collaborating with third-party vendor support.Document postmortems and create solutions to prevent recurring incidents.Communicate and plan maintenance windows for production systems.Work closely with Arista’s product development teams to identify and resolve infrastructural bottlenecks affecting their workflows.Research and implement best practices around infrastructure and platforms to ensure secure, scalable, and fault-tolerant systems.Analyze and understand the design and implementation details of open-source systems to improve triage and resolution processes.
Full-time|On-site|Dublin, Ireland; London, England
At Intercom, we are pioneering the future of customer service through artificial intelligence. Our mission is to empower businesses to create exceptional customer experiences.Our flagship AI agent, Fin, represents the forefront of customer service technology. By offering seamless, 24/7 support, Fin enhances customer interactions and redefines service excellence. When paired with our Helpdesk, it evolves into the Intercom Customer Service Suite, which provides AI-enhanced solutions for intricate queries that necessitate human intervention.Founded in 2011 and trusted by nearly 30,000 businesses globally, Intercom is establishing a new benchmark in customer service. Our commitment to innovation drives us to push boundaries, work with urgency, and consistently deliver outstanding value to our clients.What is the opportunity?We are on the lookout for Staff Product Engineers to join our AI Group, focusing on the development of AI-driven products. As a Product Engineer specializing in machine learning (ML), you will collaborate closely with both our ML Scientists and product teams. A deep understanding of our products, customers, and technological framework is essential.Your role will involve defining new ML features, exploring suitable algorithms and technologies, and rapidly delivering prototypes to our customers.We are a highly product-focused team that collaborates with Product and Design teams across the organization. Our dedicated engineers enable quick transitions to production, often releasing beta versions within weeks following successful offline testing.We are passionate about leveraging machine learning technology, having successfully productized a range of solutions from traditional supervised models to innovative applications of transformer neural networks. Our commitment to testing and measuring the real-world impact of each model we deploy is unwavering.If you are an experienced product engineer with a strong analytical mindset and hands-on experience with ML systems, we invite you to connect with us!
At Intercom, we pride ourselves on revolutionizing customer service through advanced AI technology. Our mission is to empower businesses to deliver exceptional customer experiences.Our leading AI agent, Fin, is recognized as the most sophisticated customer service solution available, enabling businesses to provide consistent, high-quality support. By integrating Fin with our Helpdesk, we offer a comprehensive solution—the Intercom Customer Service Suite—designed to tackle complex inquiries that necessitate human intervention.Founded in 2011 and trusted by nearly 30,000 companies worldwide, Intercom is redefining customer service standards. Our core values drive us to push boundaries, innovate rapidly, and consistently deliver unparalleled value to our clients.What is the opportunity?We are actively seeking Staff Product Engineers to join our AI Group, focusing on the development of Intercom's AI-driven products. As a Product Engineer in machine learning (ML), you will collaborate closely with both our ML Scientists and product teams, ensuring a deep understanding of our products, customer needs, and the ML technology stack.This group is responsible for defining innovative ML features, researching suitable algorithms and technologies, and swiftly delivering prototypes to our customers.Our team prioritizes product excellence, working in partnership with Product and Design teams. Our dedicated engineers enable us to deploy quickly, often reaching beta stages within weeks after successful offline testing.We are passionate about leveraging machine learning technology, having productized everything from traditional supervised models to groundbreaking unsupervised clustering algorithms and advanced transformer neural networks. We rigorously test and measure the real-world impact of each model we implement.If you are a seasoned product engineer with an analytical mindset and hands-on experience with ML systems, we want to hear from you!
Intercom is a pioneering AI Customer Service company dedicated to empowering businesses to deliver exceptional customer experiences.Our AI agent, Fin, stands out as the most sophisticated customer service AI available, enabling companies to provide continuous, flawless customer support, thereby enhancing overall customer satisfaction. Fin integrates seamlessly with our Helpdesk, forming the Intercom Customer Service Suite, a comprehensive solution that combines AI-driven assistance with human support for complex inquiries.Established in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is setting new benchmarks for customer service. Our core values drive us to innovate, build swiftly, and consistently deliver outstanding value to our clients.What’s the opportunity?As a Product Engineer at Intercom, you will play a crucial role in addressing real customer challenges through the intelligent application of your technical expertise and tools. You will collaborate within a multidisciplinary team, developing both back-end and front-end systems while closely working with designers, product managers, researchers, and data analysts.We are currently navigating exciting scaling challenges and building a robust platform where your skills can be applied to various areas, including creating an intuitive messenger composer, rule matching, deliverability, security, app availability, and machine learning, among others.What will I be doing?As a seasoned engineer, you will:Formulate technical plans and contribute to our architecture as we scale our products to serve millions daily.Develop Ruby code that integrates numerous AWS, infrastructure, platform, and SaaS technologies that constitute the backbone of Intercom’s backend.Deploy changes to production with confidence, ensuring high-quality standards.
About KotaKota is revolutionizing the accessibility of insurance and retirement benefits, making them as user-friendly as modern software. Our flagship solutions include the Kota Platform, the world's first fully integrated benefits platform, and Kota Embed, our innovative embedded insurance and retirement product tailored for various platforms.Our mission is to enhance the accessibility and enjoyment of insurance and benefits for today's workforce.Founded in 2022, Kota has successfully raised over €20 million from some of Europe’s leading technology investors, including Eurazeo, EQT Ventures, Northzone, and Frontline. Notable angel investors include Romain Huet, formerly of Stripe and now at OpenAI, and David Clarke, formerly of Workday. Our investors have a proven track record, having backed or built companies like Spotify, Airbnb, Klarna, Truelayer, Snapchat, Workday, Personio, Workvivo, Pointy, Workable, and Wayflyer, among others.The RoleAs a Backend Product Engineer on the Kota Embed team, you will play a crucial role in designing and developing the APIs and SDKs that power our embedded insurance and retirement benefits solutions globally. This position presents an excellent opportunity for a skilled backend engineer eager to advance into a senior role through increased ownership, cross-functional collaboration, and refining both product and engineering skills.Your ResponsibilitiesEnhance Core APIs and SDKs: Create new features and refine existing functionalities that developers will love.Hands-On Learning: Collaborate closely with experienced engineers on architecture, design, and code reviews to accelerate your professional growth.Elevate Developer Experience: Simplify workflows for customers and partners by transforming complex processes into intuitive APIs.Collaborate Across Teams: Work alongside product managers, designers, and integration teams to deliver impactful solutions.Increase Project Ownership: Gradually take charge of projects, engage in incident response, and foster a culture of blameless learning.
Intercom is a pioneering AI Customer Service company dedicated to empowering businesses in delivering exceptional customer experiences.Our AI agent, Fin, stands as the most sophisticated customer service AI available, enabling businesses to provide always-on, flawless customer service, thereby enhancing customer experiences significantly. Fin can also integrate with our Helpdesk to form a comprehensive solution known as the Intercom Customer Service Suite, which offers AI-enhanced support for intricate or high-touch queries requiring human intervention.Established in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is redefining the benchmarks for customer service. Guided by our core values, we consistently push boundaries, develop with speed and vigor, and deliver outstanding value to our clientele.What’s the opportunity?At Intercom, you'll take on the role of a Product Engineer, addressing genuine customer challenges through the astute and efficient application of your technical expertise and tools. You will be an integral part of one of our multidisciplinary product teams, collaborating closely with designers, product managers, researchers, and data analysts to develop both back-end and front-end systems.We are currently navigating a variety of exciting scaling challenges and are building a robust platform where your skillset can be applied to diverse areas such as developing a stunning messenger composer, rule matching, deliverability, security, application availability, and machine learning, among others.What will I be doing?As a seasoned engineer, you will:Develop technical plans and contribute to our architectural framework as we scale our products to cater to tens of millions of users daily.Write Ruby code that integrates numerous AWS, infrastructure, platform, and SaaS technologies that form the backbone of Intercom’s backend infrastructure.Deploy a change to production on your very first day and roll out a feature within your first week.
Jan 28, 2026
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