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Lab Applications Support Analyst

On-site Full-time

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Experience Level

Experience

Qualifications

Preferred Qualifications:- 1-2 years of experience in scripting, coding, or parsing scripts in a laboratory or related IT environment.- Familiarity with laboratory systems, especially LIMS and Empower, is advantageous.- Strong analytical and problem-solving skills with the ability to work collaboratively.

About the job

We are excited to announce an opportunity for a Lab Method System Script Writer and Support Analyst to become part of our Lab IT services at the client site. This role is essential in enhancing laboratory processes through technology.


Your initial responsibilities will focus on developing SmartLab scripts for both new and established analytical methods, with comprehensive training provided on SmartLab functionalities. As you grow in this role, you will also tackle Core Application issues, leveraging your technical expertise and problem-solving skills to ensure optimal performance.


Key responsibilities include:

SmartLab Script Writing

- Collaborate with Quality Control Labs (QCL) to create SmartLab scripts that facilitate lab analysts in their testing activities, which include interfacing with instruments, data parsing, and calculations.

- Work closely with the QCL E-systems group to conduct thorough testing and verification of scripts prior to implementation.

Support Analyst Duties

- Provide second-level IT support for critical core applications such as LIMS and Empower.

- Analyze, troubleshoot, and document solutions to complex problems.

- Liaise with application vendors to coordinate problem resolution and maintain system efficiency.

- Monitor laboratory activities to ensure effective use of lab systems while maintaining professional communication in a corporate environment.

About Westbourne IT Global Services

At Westbourne IT Global Services, we pride ourselves on delivering innovative IT solutions tailored for the Life Sciences sector. Our commitment to excellence drives us to provide top-notch services that enhance laboratory efficiency and support our clients in achieving their goals.

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