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Lead Automation Process Improvement Specialist - On-Site

ZioskPlano, TX
On-site Full-time

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Experience Level

Experience

Qualifications

Your Expertise – Qualifications5+ years of project or program management experience in engineering or technology. Expert-level knowledge of Jira Administration. Proficient in Power BI and data analytics (DAX, modeling, trend analysis). Strong understanding of the Software Development Life Cycle (SDLC) and Agile methodologies. Hands-on experience in developing AI Agents and workflow automation. Excellent communication skills and a collaborative mindset.

About the job

Lead Automation Process Improvement Specialist (On-Site) – Plano, TX

Join Ziosk, where we empower restaurants to prioritize their guests! Have you ever experienced the ease of paying with a tablet at a restaurant? We pioneered the pay-at-the-table concept and are on a mission to revolutionize the dining industry. With a diverse range of solutions, including hardware, software, and cloud-based products, we help our clients, like Olive Garden, Texas Roadhouse, and Chili's, deliver exceptional guest experiences that drive loyalty and revenue.

What sets us apart? Our team! Our innovative and dedicated professionals are constantly developing unprecedented solutions, which is why we are the leading provider in the pay-at-the-table market and continue to expand.

Are you ready to make an impact? We are looking for a Lead Automation Process Improvement Specialist to enhance engineering workflows, implement AI-driven automation, create engineering dashboards, and boost operational visibility throughout our engineering team. This role will take ownership of the Jira platform, collaborate with Azure DevOps and GitHub stakeholders, and deliver automation and analytics solutions designed to optimize engineering productivity and performance.

About Ziosk

Ziosk is a trailblazer in the restaurant technology space, offering innovative solutions that enhance guest experiences and streamline operations. With an extensive portfolio of clients, we are committed to delivering exceptional value and growth to our partners in the hospitality industry.

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