Lead Backend Software Engineer (Product) at Otter.ai | Mountain View, CA

About Us At Otter, we empower restaurateurs to thrive in the digital food delivery landscape. Our innovative platform is trusted by globally recognized brands like Chick-fil-A, Ben & Jerry’s, KFC, and Eataly. We are passionate about enhancing the dining experience and simplifying online ordering for restaurants of all sizes. Your Role As a Backend Engineer, you will play a pivotal role in designing, implementing, and optimizing our core systems that drive critical applications. Your responsibilities will adapt to your unique strengths and interests, allowing you to focus on: Infrastructure: Build and maintain secure, scalable, and high-performance systems to ensure operational excellence. Platform: Develop robust APIs and developer tools that enhance team efficiency and scalability. Product: Engineer backend services that support customer-facing applications for a seamless user experience. Key Responsibilities: Architect and implement scalable backend systems and APIs. Ensure high performance, reliability, and security of systems. Collaborate with product managers, designers, and fellow engineers to deliver comprehensive solutions. Engage in code reviews, testing, and documentation to uphold quality standards. Mentor junior engineers or take on leadership roles as per your expertise.

The OpportunityAre you a seasoned Senior Software Engineer specializing in Backend Infrastructure eager to drive significant advancements at the confluence of scalable web services and innovative AI technologies? Otter.ai is on the lookout for a skilled engineer to spearhead the creation, deployment, and management of web services and infrastructure that empower our AI-driven products and initiatives. In our vibrant engineering team, you will work hand in hand with AI researchers, product managers, and technology experts to deliver transformative solutions that enhance the experiences of professional end-users and enterprise clients across various sectors.Your ImpactUtilize your extensive expertise in Python to develop and refine backend systems that integrate seamlessly with machine learning and AI-driven functionalities.Design and implement robust business logic using web frameworks such as Django, ensuring compatibility with AI components and integration with MySQL.Architect scalable solutions using technologies like Nginx, Kafka, MySQL, Cassandra, Redis, and big data platforms to facilitate sophisticated AI models and workflows.Write reusable, efficient, and maintainable code that forms the backbone of our high-performance web services and supports real-time AI analytics.Collaborate closely with AI teams to enhance data pipelines, optimize model deployment, and ensure backend systems effectively support AI-based product features.Effectively communicate with stakeholders across various teams, articulating technical strategies related to AI-enabled infrastructure.

About Us At Otter, we are redefining the restaurant experience by integrating technology with culinary passion. As a leader in the digital restaurant space, we empower restaurateurs to thrive in online food delivery. Our innovative solutions are trusted by renowned names like Chick-fil-A, Ben & Jerry’s, KFC, and Eataly, helping them streamline operations, boost sales, and enhance customer satisfaction. Your Role Oversee the entire hardware lifecycle from conception to delivery across Otter’s diverse hardware portfolio, including POS systems, kiosks, kitchen displays, and lockers. Develop and maintain strategic vendor partnerships, shaping both short-term and long-term visions for hardware products. Ensure timely manufacturing and adherence to quality standards through comprehensive oversight of FATP processes and readiness protocols. Lead supply planning and optimization initiatives, conducting thorough analysis and facilitating alignment among stakeholders for all hardware products. Establish performance metrics and risk management systems that provide executive-level insights into supply chain efficiency and operational performance. Collaborate cross-functionally with Engineering, Product, Sales, Finance, Legal, Support, and Operations to translate business needs into actionable hardware plans and market readiness strategies. Act as the primary point of accountability for the hardware organization, ensuring efficient operations and scalability to support Otter’s growth ambitions.

Who We Are At Otter, we are passionate about transforming the restaurant industry through innovative technology. As a leader in online food delivery solutions, we empower restaurateurs to thrive in a digital landscape. Our commitment to enhancing the dining experience has earned the trust of thousands of restaurants globally, including renowned brands like Chick-fil-A, Ben & Jerry’s, and Eataly. Join us in our mission to simplify and streamline delivery operations for restaurants, ensuring they can focus on what they do best—creating unforgettable dining experiences. What You’ll Do As a pivotal member of our team, you will work on our Menu Platform, which serves as the backbone of menu management across various delivery channels and point-of-sale systems. Your contributions will directly impact the efficiency and effectiveness of operations for over 150,000 restaurants worldwide. Develop data-driven features that enhance dynamic menu operations. Engage in planning and strategy for internal tools and platforms. Design, implement, and rigorously test backend services using agile methodologies. Collaborate closely with cross-functional teams including engineering, product management, and customer support. Ensure high-quality code through meticulous writing, debugging, and maintenance across multiple projects. Architect scalable systems capable of handling large, distributed workloads. Enhance platform reliability, performance, and overall developer experience. Drive innovation and continuously explore new technologies.

About Us At Otter, we are revolutionizing the digital landscape for the food industry. As off-premise dining continues to surge, we equip restaurants with the essential tools to thrive amidst this complexity. Our mission is to help culinary operators simplify their processes, expand their reach, and provide memorable dining experiences for guests, no matter where they may be. Otter's platform serves food businesses of every scale, from beloved local eateries to expansive global chains. With our support, restaurants can concentrate on their passion: delivering delightful meals to their patrons. As they prosper, we are committed to making quality food more accessible, trustworthy, and affordable for all. Your Role As the Group Product Manager for our System of Record, you will spearhead the development of the definitive digital framework for the food industry. Your leadership will ensure the creation of the most comprehensive, precise, and timely source of information and workflows that empower restaurants and their partners. In this role, you will: Oversee and enhance the System of Record that governs vital restaurant entities such as Orders, Storefronts, and Menus. Develop platform features that facilitate smooth integrations with delivery platforms, POS systems, and various restaurant technology providers. Establish core data models, lifecycle processes, and business logic to guarantee accuracy, dependability, and uniformity within Otter’s ecosystem. Create developer-friendly tools – including APIs, SDKs, and integration monitoring – to ensure that both internal and external contributors can easily and securely build on the platform. Collaborate with engineering, design, operations, and go-to-market teams to deliver scalable and reliable solutions that meet the needs of both customer-facing products and internal workflows. Guide and mentor a team of Product Managers, setting clear objectives, fostering professional growth, and enhancing product excellence throughout the organization. Qualifications 8+ years of experience in product management, including a minimum of 3 years in a leadership role overseeing and developing Product Managers. A successful history of building and scaling platform or data products that demonstrate measurable reliability and significant business impact. A robust technical understanding of APIs, integrations, and data modeling; experience with data-intensive products or enterprise platforms is advantageous. A data-driven decision-maker with proficiency in SQL and analytical tools. Exceptional communication skills, able to clearly convey complex technical concepts to executives, engineers, and partners alike. Experience in restaurant technology and commerce is a plus.

Join Databricks as a Staff Software Engineer focused on Backend development, where you'll play a crucial role in enabling data teams to tackle some of the world's most challenging problems, ranging from security threat detection to cancer drug development. Our mission is to build and operate the world's leading data and AI infrastructure platform, allowing our customers to concentrate on the high-value challenges central to their missions.Founded in 2013 by the original creators of Apache Spark, Databricks has rapidly expanded from a small office in Berkeley, California, to a global powerhouse with over 1,000 employees. Our platform is trusted by thousands of organizations, from startups to Fortune 100 companies, making us one of the fastest-growing SaaS companies worldwide.As part of our engineering team, you'll develop and maintain highly technical products that address significant real-world needs. We constantly push the limits of data and AI technology while ensuring the resilience, security, and scalability essential for our customers' success.Our software operates at an impressive scale, managing millions of virtual machines and processing exabytes of data daily. We frequently encounter cloud hardware, network, and operating system faults, and it is vital that our software effectively shields customers from these issues.As a Backend Software Engineer, you'll collaborate closely with your team and product management to prioritize, design, implement, test, and operate micro-services for the Databricks platform. Your responsibilities will include writing software in Scala/Java, building data pipelines using Apache Spark and Apache Kafka, integrating third-party applications, and interacting with cloud APIs such as AWS and Azure.Possible teams you could join include:Data Science and Machine Learning Infrastructure: Develop services and infrastructure that blend machine learning and distributed systems, empowering collaborative workspaces, notebooks, IDE integrations, and project management tools.Compute Fabric: Create resource management infrastructure that supports big data and machine learning workloads in a robust, flexible, secure, and cloud-agnostic manner, managing millions of virtual machines.

The OpportunityJoin our dynamic team at Otter.ai as a Backend Software Engineer focused on product development. In this pivotal role, you will contribute to the creation and support of innovative AI-powered features. You will be instrumental in developing, deploying, and managing our web services and infrastructure that underlie our advanced AI capabilities. Collaborating with a talented engineering team, you will optimize systems aimed at enhancing user productivity through state-of-the-art functionalities powered by AI.Your ImpactLeverage your expertise in Python to develop technology that integrates seamlessly with our AI-driven products.Construct robust business logic using frameworks like Django and manage database integrations with MySQL to ensure a scalable AI infrastructure.Work closely with technologies such as Nginx, Kafka, MySQL, Cassandra, Redis, and big data platforms to efficiently process and manage AI workloads.Produce reusable, testable, and efficient code that supports and scales our innovative AI solutions.

Role Overview Otter.ai is looking for a Frontend Engineer to join the team in Mountain View, CA. This role focuses on building and improving user interfaces for Otter.ai’s transcription services. What You Will Do Design and implement intuitive, accessible web interfaces Work closely with teams across engineering, product, and design to deliver features Help shape the user experience for a product used to improve communication Location This position is based in Mountain View, CA.

Who We AreGatik is at the forefront of transforming B2B supply chains through our innovative autonomous middle-mile logistics solutions. Our autonomous transportation-as-a-service (ATaaS) is designed to ensure safe and reliable deliveries while significantly reducing congestion in freight movement. We focus on short-haul logistics for Fortune 500 retailers and proudly launched the world’s first completely driverless commercial transportation service with Walmart in 2021. Our Class 3-7 autonomous trucks are actively operating in major markets such as Texas, Arkansas, and Ontario, Canada, driving significant advancements in freight transportation.Utilizing our proprietary Level 4 autonomous technology, Gatik Carrier™, we effectively transport freight between pick-up and drop-off points in both highway and urban settings. Gatik Carrier™ embodies a comprehensive solution that integrates cutting-edge software and hardware, enabling seamless integration into our customers' logistics operations.About the RoleWe are on the lookout for a Senior AI Infrastructure Engineer to architect, develop, and enhance our high-performance AI platform that drives our autonomous driving models. While our research team focuses on perception, planning, and world modeling, your expertise will be critical in establishing the robust infrastructure that supports distributed training, experiment tracking, and efficient model deployment. You will play an essential role in bridging the divide between research and production, ensuring our AI systems are scalable, resilient, and optimized for performance.This position requires onsite presence at our Mountain View, CA office, five days a week!

Join our innovative team at dev2 as a Backend Software Engineer. In this role, you will have the opportunity to work on cutting-edge technologies and develop scalable applications that make a difference. Your expertise will contribute to our mission of delivering high-quality software solutions.

About Matic RoboticsAt Matic Robotics, we are dedicated to transforming home life by introducing cutting-edge robotics technology. Each year, billions of hours are squandered on mundane household chores. Our mission is to reclaim that time, making home management effortless and efficient.Our flagship product, Matic, is an innovative floor-cleaning robot that combines advanced features akin to 'full self-driving' technology for homes. With real-time 3D mapping, adaptive path tracking, and an intelligent understanding of its environment, Matic operates seamlessly using only RGB cameras and on-device neural networks.We prioritize privacy; all data processing is conducted on the robot, ensuring that what happens in your home stays in your home.Our approach to home robotics mirrors the evolution of consumer electronics: starting with specialized devices and gradually evolving into more sophisticated solutions.At Matic, we foster a collaborative and hardworking culture focused on creating products that our customers truly value.Role OverviewBackend Software EngineerJoin our dynamic team as a Backend Software Engineer, where your contributions will have a significant and immediate impact. You will collaborate with cross-functional teams including software, mechanical, and electrical engineers to develop internal tools.Key ResponsibilitiesDesign and enhance internal tools that facilitate and optimize our production processes.Create robust systems in Rust to elevate manufacturing efficiency and reliability.Work collaboratively with Mechanical and Electrical Engineering teams to translate tooling requirements into functional solutions.Identify opportunities for tool creation and infrastructure improvements to enhance cross-team operations.Become a vital member of our compact software team.Qualifications2-5 years of experience in backend software development.Proficiency in Rust programming language.Strong problem-solving skills and attention to detail.A collaborative spirit and a passion for building innovative solutions.

Moveworks is looking for a Senior Software Engineer focused on Search Infrastructure to help advance the company’s search technology. This position is based in Mountain View. Role overview This role centers on building and improving scalable search systems. The work directly supports better user engagement and satisfaction by making search faster and more effective. Collaboration Expect to work closely with colleagues from different teams. Joint efforts will shape the design and implementation of new search features and infrastructure improvements. Key responsibilities Design and implement scalable search solutions Enhance existing search capabilities Work with cross-functional teams to deliver improvements

Join LinkedIn as a Fellow in Software Engineering, specializing in Infrastructure. In this role, you will collaborate with a team of experienced engineers to develop scalable and robust systems that support millions of users globally. You will be at the forefront of technical innovation, working on projects that impact the future of our platform.As a Fellow, you will have the opportunity to mentor junior engineers, drive architectural decisions, and influence the design of our infrastructure. Your expertise will be crucial in optimizing performance and ensuring reliability in our systems.

Staff Full Stack Engineer - Integrations Platform Location: Mountain View, CA About Us At CloudKitchens and Otter, we are redefining the culinary landscape by creating the ultimate "Operating System" for the food industry. Our Integrations Platform Team plays a crucial role in uniting restaurants with the diverse array of delivery apps (such as UberEats and DoorDash) and Point of Sale systems (like Toast and Square). We recognize that a robust backend is ineffective if it isn’t user-friendly. Therefore, we are seeking a talented Staff Full Stack Engineer to lead the Merchant Onboarding & Connection Experience. In this role, you will develop intuitive interfaces and orchestration layers that empower non-technical restaurant owners to securely connect, configure, and monitor their essential business tools independently. Your Role You will serve as a vital link between our intricate backend synchronization engines and our customer base. Your task will be to design a "Self-Serve" architecture that streamlines the integration of third-party services. Design the Connection Wizard: Create and implement comprehensive full-stack workflows that assist merchants in navigating complex authentication processes (OAuth2, API Keys, Credential Vaults) across numerous platforms. Develop Connection Health Observability: Construct user-centric dashboards that make the invisible visible. You will build real-time interfaces that elucidate why a menu synchronization failed or whether their POS is operational, translating complex backend error logs into easily understandable status indicators. Simplify Configuration Management: Develop dynamic, data-driven interfaces that automatically cater to the specific configuration needs of each new integration partner, eliminating the necessity for frontend code modifications for every vendor. Lead the Self-Serve Initiative: Transition the company from a manual, support-ticket-driven onboarding process to a fully automated, product-led experience. Technical Challenges You Will Overcome Resumable Workflow State: Menu publishing on a delivery platform is not a straightforward process; it requires validating numerous items, uploading images, and obtaining partner acknowledgment. You will need to architect a user interface that allows users to initiate a significant update, encounter a validation error, close their browser, and later return to rectify that specific error and resume the process.

P-97 At Databricks, we are dedicated to empowering data teams to tackle the most significant challenges facing the world today. We achieve this by creating and managing the premier data and AI infrastructure platform, enabling our clients to harness profound data insights to enhance their operations. Our commitment to innovation drives us to constantly explore the edges of data and AI technology while maintaining the resilience, security, and scalability essential for our customers to thrive on our platform. With one of the largest software platforms globally, our infrastructure comprises millions of virtual machines, producing terabytes of logs and processing exabytes of data daily. Given our scale, we routinely encounter faults in cloud hardware, networks, and operating systems, and our software must adeptly shield our clients from these issues. In the role of Performance Engineer, you will collaborate extensively with various teams across the organization to assess the performance of products and features. You will identify performance bottlenecks and partner with engineers to address performance and scalability challenges. This includes establishing performance targets for different software releases, guiding teams in developing performance benchmarks, conducting competitive benchmark analyses for various Databricks products, and performing in-depth analyses to diagnose and rectify performance issues.

The OpportunityAre you a seasoned Staff Software Engineer, Backend (Infrastructure) eager to drive transformative change at the convergence of scalable web services and state-of-the-art AI technologies? Join us at Otter.ai, where we are on the lookout for a skilled engineer to spearhead the development, deployment, and oversight of web services and infrastructure that fuel our AI-driven products and initiatives. In our vibrant engineering team, you will collaborate closely with AI researchers, product managers, and technology experts to deliver innovative solutions that significantly enhance the experiences of end-user professionals and enterprise clients across various sectors.Your ImpactUtilize your vast expertise in Python to design and refine backend systems that seamlessly integrate with machine learning and AI functionalities.Craft and execute robust business logic using web frameworks such as Django, ensuring full compatibility with AI components and integration with MySQL.Architect scalable solutions employing technologies like Nginx, Kafka, MySQL, Cassandra, Redis, and big data platforms to support advanced AI models and workflows.Produce reusable, efficient, and maintainable code that underpins our high-performance applications, delivering exceptional user experiences.

About Us At Otter, we are driven by a passion for food, people, and creating unforgettable experiences in the restaurant industry. As digital restaurateurs, we understand that embracing technology is essential to thrive in today's competitive landscape. Our mission is to empower restaurants globally to excel in online food delivery. Trusted by thousands of eateries—from cherished local establishments to prominent brands like Chick-fil-A, Ben & Jerry’s, KFC, and Eataly—Otter provides a robust platform that enhances delivery business performance. Our solutions are designed to boost sales, minimize order errors, and streamline delivery operations. Your Role As a Backend Software Engineer focusing on our Menu Platform, you will play a crucial role in developing a high-impact, scalable solution that serves as the backbone of menu management for our clients. Your responsibilities will include: Developing data-driven features that support dynamic menu operations. Contributing to planning and strategy for internal tools and platforms. Designing, implementing, and testing backend services while adhering to agile methodologies. Collaborating across teams including engineering, product, and support. Writing, debugging, and maintaining high-quality code across various projects. Architecting scalable systems to manage large and distributed workloads. Enhancing platform reliability, performance, and developer experience. Fostering innovation and continuously exploring new technologies.

About Contextual AI At Contextual AI, we are pioneering a transformative approach to how AI Agents operate by addressing one of the most significant challenges in artificial intelligence: context. Providing the right context at the right moment is crucial for achieving the precision and scalability that enterprises demand from AI technologies. Our innovative enterprise AI development platform bridges the gap between cutting-edge AI research and practical developer requirements. This comprehensive platform empowers AI developers to seamlessly and accurately ingest and query documents from vast enterprise data sources, integrating retrieval outcomes into their business workflows. Founded by the trailblazers behind Retrieval-Augmented Generation (RAG), a foundational technique that connects foundational models with current and pertinent information, Contextual AI is at the forefront of the enterprise AI revolution. Supported by visionary venture capitalists, we are not merely participating in this evolution; we are shaping its future. Join us in crafting a world where AI goes beyond answering queries to fundamentally transforming business operations. Job Overview We are seeking a dedicated Security Software Engineer who will be instrumental in developing core product features while infusing deep security expertise into every facet of our AI systems and platforms. This role predominantly focuses on software engineering and necessitates extensive security knowledge. You will create customer-facing features while ensuring our platform meets the highest security standards. Your contributions will directly enhance platform functionality, integrating security considerations into every aspect of your work. This role offers a unique opportunity to be at the cutting edge of cybersecurity within the dynamic realm of artificial intelligence. What You Will Do: Develop production code for security features, including authentication systems, authorization frameworks, encryption services, and data privacy controls. Design and implement robust security architectures for our AI systems, covering authentication, access controls, and identity management. Work closely with the Engineering team to ensure all released features are secure by design. Collaborate with cross-functional teams to integrate security into the software development lifecycle and DevOps processes. Provide education and training for engineering and product teams regarding security best practices, policies, and procedures. What We Are Looking For: Bachelor's or Master's degree in Computer Science, Information Security, or a related field. A strong foundation in software engineering with security expertise, including 5+ years of production experience and proficiency in programming languages such as Python, Java, or C/C++. A deep understanding of cybersecurity principles and industry standards.

Join our innovative team at LinkedIn as a Senior Staff Software Engineer focused on AI Infrastructure. In this role, you will leverage your expertise to build and enhance scalable AI systems that empower millions of users worldwide. You will collaborate with cross-functional teams to develop efficient algorithms and contribute to cutting-edge projects that drive our commitment to AI excellence.