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Join our innovative team at Braze as a Lead Design Engineer, where you'll play a crucial role in shaping our product's design and functionality. Your expertise will guide the design process, ensuring that our solutions are not only functional but also aesthetically pleasing and user-friendly. You will collaborate with cross-functional teams, utilizing your technical skills to lead design projects from concept to completion.
Braze, Inc. is a leading customer engagement platform that empowers brands to deliver personalized experiences through data-driven insights. With a commitment to innovation and excellence, we are passionate about helping businesses connect with their customers in meaningful ways.
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Braze, Inc.
Join Braze as a Lead Product Analyst and play a crucial role in driving data-informed decisions that shape our product strategies. You will lead analytical projects, collaborate with cross-functional teams, and leverage data to enhance user experiences. If you're passionate about turning data into actionable insights and have a knack for problem-solving, we …
At Braze, we have cultivated a team of approachable, exceptionally kind, and deeply passionate individuals. We strive to fuel that passion by establishing high standards, promoting teamwork, and fostering work-life balance as we collaboratively navigate rapid global growth while pursuing greater equity and opportunity within and beyond our organization.To thrive in this environment, you must be ready to set ambitious goals for yourself and those around you. There are endless opportunities to contribute: exercising autonomy, embracing accountability, and remaining open to diverse perspectives are key to our ongoing success.Our profound curiosity and eagerness to share varied interests with others add vibrancy and balance to our culture.If you are motivated to tackle exhilarating challenges and have a proactive approach to change, you will be empowered to make a significant impact here, supported by a sharp and passionate team. If Braze resonates with you as a place to excel, we look forward to meeting you.WHAT YOU'LL DOWe are looking for a Lead Systems Administrator to serve as the primary technical escalation point for our Service Desk, responsible for the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response efforts, perform in-depth root cause analyses, and proactively enhance systems through automation and process improvements. Additionally, you will act as a mentor and subject matter expert across various IT domains.Main responsibilities:Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues.Own the maintenance, configuration, availability, and business continuity of core IT services.Act as Incident Manager or work closely with Incident Management during service outages and security incidents, ensuring clear and timely communication to the business.Identify recurring issues, define corrective actions, and implement long-term solutions.Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations.Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta.Troubleshoot and maintain integrations of IT SaaS such as Okta, Google Workspace, Slack, Zscaler, and Iru.Serve as Tier 3 support for macOS, hardware, and network-related issues.Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort.Create and maintain IT documentation and contribute to knowledge sharing.
At Braze, we pride ourselves on fostering a culture of kindness, approachability, and passion. Our team is dedicated to setting ambitious standards, promoting collaboration, and achieving a harmonious work-life balance as we navigate our global growth while championing equity and opportunity both within and outside our organization.To thrive here, you must hold yourself and your peers to a high standard. We believe in the power of autonomy, accountability, and openness to diverse perspectives, which are vital to our ongoing success.Our inherent curiosity and willingness to share our unique passions create a vibrant culture that sets us apart.If you’re motivated to tackle exhilarating challenges and possess a proactive mindset amidst change, you’ll find a platform to make a significant impact alongside a talented and passionate team. If Braze resonates with your aspirations, we look forward to meeting you.WHAT YOU’LL DOBraze enables brands to deliver customer experiences through email, mobile, SMS, and web. Our clients, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, utilize the Braze platform to create real-time, authentic interactions with consumers at scale—sending billions of messages to over 3 billion active users each month.In 2019, Braze was recognized as a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms and featured in the Forbes Cloud 100. Our company has also been named one of Inc. Magazine’s Best Places to Work (2019 and 2020) and Crain's Best Places to Work in NYC (2019 and 2020).The Canvas Logic and Execution (CLX) team oversees the full platform lifecycle of Canvas, our flagship product for marketing automation workflows. As a mission-critical, high-performance system, Canvas processes billions of asynchronous jobs across a global infrastructure consisting of multiple cloud providers.We are looking for an experienced and dynamic Engineering Manager to lead the CLX team. This pivotal role is essential for continuously enhancing our platform based on user feedback while strategically expanding its capabilities to support increasingly complex and personalized real-time workflows at scale.As the Engineering Manager, you will be responsible for establishing and maintaining best-in-class systems by contributing to the architecture, development, and optimization of our product. You'll drive team success by defining effective processes, nurturing engineers’ professional growth, and collaborating closely with cross-functional teams.
We are looking for a dynamic and experienced Senior Director of Strategic Partnerships to join our team at Braze. In this pivotal role, you will be responsible for driving our partnership strategy, fostering strong relationships with key stakeholders, and ensuring the alignment of our partnerships with our overall business objectives. You will lead a talented team, and work closely with cross-functional teams to develop innovative solutions that enhance our offerings and drive mutual growth.
At Braze, we pride ourselves on our approachable and passionate team. We foster an environment where high standards, teamwork, and work-life balance are paramount as we navigate rapid global growth while striving for equity and opportunity both within and outside our organization.To thrive at Braze, you must hold yourself and your colleagues to high standards. Autonomy, accountability, and openness to new perspectives are crucial for our continued success.Our culture is vibrant, driven by a deep curiosity to learn and a willingness to share diverse passions. If you enjoy tackling exciting challenges and are proactive in the face of change, you will have the opportunity to make a significant impact with our dedicated team behind you. If this resonates with you, we look forward to meeting you!WHAT YOU'LL DOAs a Senior Site Reliability Engineer (SRE), your primary responsibility will be ensuring the seamless operation of all internal-facing services and platforms, essentially maintaining site uptime. SREs are a unique blend of system administrators and software engineers who apply sound engineering principles and operational discipline, along with sophisticated automation, to our environments and infrastructure services.You will play a vital role in enhancing automation, infrastructure reliability, and empowering Braze’s engineering teams to effectively leverage our infrastructure products and platforms. With over 3.3 billion monthly active users and the processing of hundreds of billions of data points each month, Braze operates at an impressive scale, sending billions of messages daily. Our technology stack includes Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. In your position, you will collaborate with both your team and consumer engineering teams to continuously enhance our infrastructure, automation, and tooling for internal products.Main responsibilities include:Collaborating with Braze’s engineering teams to:Architect products that effectively utilize infrastructure platforms in a scalable and reliable manner.Debug reliability and scalability issues across all stack layers, including the products built using our infrastructure.Enhance monitoring, and...
At Braze, we pride ourselves on our vibrant culture, comprising a friendly, supportive, and deeply passionate team. We strive to fuel this passion by maintaining high standards, fostering collaboration, and promoting work-life balance as we collectively navigate rapid global growth while advocating for greater equity and opportunity both within our organization and the broader community.To thrive in our environment, you must be ready to set high expectations for yourself and those around you. Our team values autonomy, accountability, and openness to new ideas as fundamental components of our ongoing success.Our innate curiosity and willingness to share diverse interests enrich our culture and create a unique vibrancy. If you are motivated to tackle exciting challenges and take decisive action in the face of change, you will be empowered to make a significant impact here, supported by a talented and passionate team. If Braze resonates with you as a place where you can excel, we are eager to meet you.WHAT YOU'LL DOAs a Senior Platform Software Engineer (PSWE), you will design and develop the distributed systems that drive Braze's expansive background processing platform. Our team is responsible for managing Sidekiq, which processes over a trillion jobs daily across Kubernetes clusters globally. Your work will involve autoscaling systems, metrics pipelines, reliable job execution, and internal frameworks that ensure safe distributed processing for application teams.Operating at a monumental scale, Braze supports 3.3 billion monthly active users, gathers hundreds of billions of data points monthly, and sends billions of messages daily. Our technology stack includes Ruby on Rails, Go, MongoDB, Redis, and Kafka. As a PSWE, you will collaborate with application teams to enhance the Sidekiq platform, improving reliability, performance, and developer experience.Main Responsibilities:Develop Braze's embedded frameworks that facilitate large-scale distributed processing.Design, build, and maintain internal software frameworks that power Braze’s asynchronous and background processing systems at a massive scale.Enhance and expand frameworks based on technologies like Sidekiq to reliably execute over a trillion jobs per day across a globally distributed platform.Take ownership of scaling behavior, reliability assurances, failure modes, and operational safety of these systems.Provide well-defined abstractions, tools, and guidelines that enable application teams to leverage distributed processing safely without managing underlying complexities.Improve observability, debugging capabilities, and overall system performance.
At Braze, we pride ourselves on our exceptional team—approachable, kind, and passionately dedicated. We aim to ignite this passion by upholding high standards, fostering teamwork, and achieving work-life harmony as we navigate rapid global growth while promoting equity and opportunity both within and outside our organization.To thrive in our environment, you must be committed to setting high expectations for yourself and those around you. Autonomy, accountability, and an openness to new perspectives are crucial for our collective success.Our insatiable curiosity and eagerness to share diverse interests create a vibrant culture that sets us apart.If you are driven to tackle exhilarating challenges and have a proactive mindset in the face of change, you will be empowered to make a significant impact here, supported by a sharp and passionate team. If Braze resonates with you, we look forward to meeting you!WHAT YOU'LL DOBraze is looking for a Senior Cloud Security Engineer to enhance our Security Engineering team. As a modern, cloud-first SaaS company, we operate entirely on cloud-native infrastructure with large-scale, distributed systems across AWS, GCP, and self-managed Kubernetes environments. We seek an engineer with profound cloud security knowledge who can collaborate with DevOps, Infrastructure, and Product Engineering teams to fortify our cloud security posture and propel the future of Cloud Security at Braze.As a Senior Cloud Security Engineer, your responsibilities will include:Collaborating with Infrastructure, SRE, and Product Engineering teams to design secure cloud architectures and develop scalable security controls for both new and existing services.Implementing and enhancing comprehensive cloud security controls across AWS, GCP, Kubernetes, CI/CD pipelines, and self-managed systems.Leading and refining our existing vulnerability management workflow for cloud assets, focusing on scanning, triage, prioritization, and remediation using tools like Tenable and native CSP capabilities.Managing and optimizing security tools such as CrowdStrike (EDR/CSPM/IR), cloud-native security services, and SIEM detection rules, with assistance from our SIEM Management function.Conducting threat modeling for new cloud technologies and patterns adopted across engineering.Participating directly in incident response, cloud forensics, and runtime security investigations.Securing and supporting...
Braze, Inc.
Braze, Inc. is hiring a Financial Analyst II in Austin. This position supports financial planning and analysis, helping the company make informed decisions and improve financial performance. Role overview This role focuses on interpreting financial data and providing insights that shape business strategy. The Financial Analyst II works closely with different teams to ensure financial goals align across the organization. Key responsibilities Analyze financial data to identify trends and inform business decisions Assist with budgeting processes and forecasting activities Collaborate with cross-functional teams to support financial planning Requirements Strong analytical skills and experience working with financial data Ability to contribute to budgeting and planning processes Comfort working with teams from different parts of the business
At Braze, we pride ourselves on our exceptional team. Our culture is marked by approachability, kindness, and a passion for innovation.We aim to foster this passion by maintaining high standards, promoting teamwork, and ensuring work-life balance as we navigate our rapid global growth while striving for equity and opportunity both within and beyond our organization.To thrive in our environment, you should be prepared to set ambitious goals for yourself and your colleagues. We believe there is always a way to contribute: exercising autonomy, embracing accountability, and being receptive to diverse perspectives are vital to our ongoing success.Our innate curiosity and desire to share our varied passions create a vibrant workplace culture that is truly one-of-a-kind.If you are motivated by challenging problems and possess a proactive mindset in times of change, you will be empowered to make a significant impact alongside our dedicated and enthusiastic team. If Braze resonates with you, we look forward to meeting you!WHAT YOU'LL DOAs we expand our customer base around the exciting developments in BrazeAI, we are growing our team! Join our group of forward-deployed data scientists who partner with customers to ensure their success. In this role, you will:Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including defining use cases, integrating data, setting up pipelines, and configuring ML models.Enhance product capabilities by improving architecture and developing reusable data pipelines, APIs, and components.Work closely with the reinforcement learning pipeline development team to refine and advance our self-learning algorithms.Contribute to shaping the BrazeAI product strategy and roadmap through customer-facing insights and technical expertise.Provide ongoing technical guidance to ensure successful adoption, measurable outcomes, and long-term customer success.
Braze, Inc.
Join Braze, a leading customer engagement platform, as a Lead Solutions Consultant. In this pivotal role, you will drive the implementation of our innovative solutions for clients, ensuring they achieve maximum value from our platform. You will collaborate closely with cross-functional teams, leveraging your expertise to tailor solutions that meet diverse client needs.Your insights and skills will help shape our strategic offerings, and you will play a crucial role in enhancing client satisfaction. This position offers an exciting opportunity to be at the forefront of customer engagement technology.
Braze, Inc.
Join our innovative team at Braze as a Lead Design Engineer, where you'll play a crucial role in shaping our product's design and functionality. Your expertise will guide the design process, ensuring that our solutions are not only functional but also aesthetically pleasing and user-friendly. You will collaborate with cross-functional teams, utilizing your technical skills to lead design projects from concept to completion.
Dialpad Inc.
Welcome to Dialpad!Dialpad stands as the premier AI-driven customer communications platform, reshaping the way businesses engage with their clientele. Trusted by over 50,000 organizations worldwide, including giants like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, Dialpad empowers companies to forge stronger customer relationships through real-time, AI-enhanced insights. Discover more at dialpad.com.Join Our TeamAt Dialpad, you will collaborate with a dynamic team dedicated to our mission of ensuring the success of our customers and their employees. We believe every interaction is significant, and we are enhancing each conversation with a platform that delivers real-time insights and automation tailored for our clients.We are committed to continuous growth, enabling every employee to utilize cutting-edge AI to constantly enhance our platform and their personal development. We seek individuals who not only meet our high expectations but exceed them. Our aspirations are substantial, and reaching them calls for a team operating at peak performance, embodying traits fundamental to our success: Resourceful, Inquisitive, Positive, Tenacious, and Compassionate.Your ImpactAs an AI Productivity Analyst, you will play a pivotal role in identifying, evaluating, testing, and implementing third-party AI solutions to unlock remarkable productivity improvements across Dialpad. Collaborating closely with the Head of AI Transformation and leaders from Engineering, Design, Marketing, Customer Success, and FP&A, you will map out key process bottlenecks and discover AI-driven solutions. Additionally, you will assist in designing structured experiments and pilot initiatives that showcase measurable business benefits. Your efforts will help translate advanced AI technology into actionable applications, facilitating implementation and success tracking to propel our internal AI transformation.
Leverdemo-8
Join our dynamic and innovative team in Austin, Texas, where we are transforming the trust, luxury, and finance experience in India. This is an exciting opportunity to thrive in a high-growth, early-stage environment characterized by constant change and creativity.As a Product Analyst, you will play a pivotal role in empowering our organization with data-driven insights that facilitate effective problem-solving and informed decision-making. We value a proactive approach to diagnosis over mere analysis, and we expect you to possess a strong business acumen in addition to your analytical skills.
Braze, Inc.
Role overview The Senior Lead AI Solutions Consultant position at Braze, Inc. is based in Austin. This role centers on applying artificial intelligence expertise to enhance and create solutions for clients. The consultant partners with various teams across the company to implement AI technologies that drive customer engagement and improve user experiences. What you will do Work closely with teams from different departments to deliver AI-driven solutions tailored to client needs Use artificial intelligence knowledge to streamline current processes and develop new methods Contribute to defining and refining AI strategies that align with clients' business goals Provide insights that influence the direction and planning of AI-related projects
As an Engagement Manager II at Braze, you will play a pivotal role in driving customer success and ensuring that our clients maximize the value of our innovative marketing platform. You will collaborate closely with cross-functional teams, leading strategic initiatives to enhance client engagement and satisfaction. Your expertise will guide customers through implementation, optimization, and ongoing support, solidifying their relationships with our brand.
Braze, Inc.
As a Forward-Deployed Data Scientist II at Braze, you will play a pivotal role in leveraging data to drive actionable insights and solutions for our clients. You will collaborate with cross-functional teams to define data strategies, implement advanced analytics, and support client-facing projects. Your expertise will help shape product development and influence business decisions, ensuring our clients achieve their goals effectively.
Braze, Inc.
Join Braze, a leader in customer engagement solutions, as a Strategic Enterprise Account Executive. In this pivotal role, you will drive sales strategies, cultivate relationships with key stakeholders, and ensure our enterprise clients receive exceptional value from our innovative platform. Leverage your expertise to understand client needs and deliver tailored solutions that enhance their customer engagement initiatives.
Braze, Inc.
Join Braze as a Technical Architect and be at the forefront of our technology initiatives. In this role, you will drive the design and implementation of complex architectures, ensuring high availability and scalability of our services. Collaborate with cross-functional teams to deliver innovative solutions that enhance our customer experience and meet business requirements.
Braze, Inc.
Join Braze as a Senior Account Executive, Scale, and be at the forefront of driving customer engagement and growth. In this dynamic role, you will leverage your expertise to build and nurture relationships with key clients. Your focus will be on understanding their needs and delivering innovative solutions that align with their business goals. Collaborate with cross-functional teams to implement strategies that ensure customer success and satisfaction. You will play a pivotal role in expanding our market presence and achieving revenue targets.
Braze, Inc.
Join Braze, a leading customer engagement platform, as a Business Development Representative. In this role, you will be instrumental in driving our growth by identifying and qualifying new business opportunities. You will collaborate with our sales team to develop strategies that resonate with potential clients while fostering strong relationships.Your responsibilities will include conducting market research, engaging prospects through various channels, and effectively communicating the value of our solutions. If you're passionate about technology and thrive in a fast-paced environment, we want to hear from you!
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