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Lead IT Engineer - Service Management

NubankBrazil, Belo Horizonte; Brazil, Campinas; Brazil, Rio de Janeiro; Brazil, Sao Paulo
On-site Full-time

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Experience Level

Manager

Qualifications

Proven experience in IT service management with a strong focus on leadership. Expertise in ITIL frameworks and methodologies. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work collaboratively in a fast-paced environment.

About the job

Join Nubank as a Lead IT Engineer - Service Management, where you'll play a pivotal role in overseeing service management processes while leading a dedicated team. Your expertise will drive improvements in IT service delivery, ensuring exceptional support for our customers and partners.

In this role, you will be responsible for implementing best practices in IT service management, enhancing operational efficiency, and fostering a culture of collaboration and innovation. You will work closely with cross-functional teams to align IT services with business objectives and contribute to strategic decision-making.

About Nubank

Nubank is one of the largest financial technology companies in the world, dedicated to empowering customers through innovative digital services. Our mission is to simplify banking for everyone, offering transparent and accessible financial products. Join us in transforming the way people manage their finances.

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