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Lead IT Systems Engineer

Klaviyo, Inc.Boston, MA
On-site Full-time $140K/yr - $210K/yr

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Experience Level

Manager

Qualifications

Qualifications:Proven experience in SaaS systems administration and lifecycle management. Strong background in automation tools and integration processes. Excellent collaboration skills and ability to work effectively with cross-functional teams. Proficient in problem-solving and providing technical support. Effective communication skills to convey complex technical concepts to non-technical stakeholders.

About the job

Klaviyo’s global corporate IT team supports employees worldwide by managing technology systems, administration, and daily support. This group works to ensure every Klaviyo employee has the technical foundation needed to do their best work. The IT Systems area focuses on SaaS systems administration, lifecycle management, and building automation and engineering solutions for internal teams and the broader business. Collaboration is a key part of the team’s approach, with close partnerships across IT Searchbar (end-user support), Security, Risk, Trust, and Engineering.

Role overview

The Lead IT Systems Engineer will take charge of designing, implementing, and maintaining enterprise SaaS systems at the Boston office. This position leads projects involving SSO and SCIM implementations, manages complex integrations across multiple tools, and drives automation to improve scale and efficiency. The role involves regular collaboration with operations, engineering, and IT Searchbar teams, and serves as a technical escalation point for system-related issues.

What you will do

  • Mentor team members and support their professional growth at Klaviyo.
  • Lead technology initiatives that improve operational efficiency and system effectiveness.

Learn more

For insights into Klaviyo’s culture, visit klaviyo.com/careers.

About Klaviyo, Inc.

Klaviyo is a leading marketing automation platform that empowers businesses to create personalized experiences for their customers. Our mission is to help creators and entrepreneurs succeed by providing them with the technology and insights they need to thrive in a competitive landscape.

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