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Lead Senior Machine Learning Engineer

Otter.aiMountain View, CA
On-site Full-time $230K/yr - $265K/yr

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Experience Level

Senior

Qualifications

Desired QualificationsPossess a Bachelor’s or Master’s degree in Computer Science or a related discipline. Experience with machine learning frameworks such as PyTorch or JAX. Proven track record in system architecture and design principles. Strong problem-solving skills, with the ability to tackle challenging ML problems. Excellent communication skills and a collaborative approach.

About the job

Join Our Team
Are you passionate about pioneering projects that harness advanced AI technology to unlock significant benefits from meetings and conversations? Become a vital member of our core AI team at Otter.ai, where you will collaborate with seasoned scientists and engineers dedicated to machine learning. As a Senior Machine Learning Engineer, your expertise in software engineering will be crucial in scaling and refining our machine learning systems. You will play a key role in transforming innovative research into production-ready features that enhance Otter’s summarization and conversational intelligence products.

Your Contributions

  • Design, construct, and advance extensive SID / ASR / NLP / LLM systems that drive essential product experiences, including summarization, chat, and speech comprehension for millions of interactions.
  • Lead the creation and execution of training, fine-tuning, post-training, and inference methodologies for large language and speech models utilizing PyTorch and/or JAX while balancing quality, latency, cost, and dependability.
  • Innovate and enhance model architectures, loss functions, decoding techniques, and training methodologies for speech and language models, guided by research insights and production restrictions.
  • Oversee the entire ML system lifecycle, from initial research prototyping to production deployment, continuous monitoring, iteration, and long-term maintenance.
  • Collaborate closely with product and infrastructure teams to translate groundbreaking research into scalable, production-grade systems that yield measurable user and business outcomes.
  • Champion system-level enhancements in model performance, robustness, observability, and operational excellence using real-world conversational data.
  • Establish technical direction and best practices for ML infrastructure, data pipelines, evaluation frameworks, and deployment workflows within a cloud environment.
  • Diagnose and resolve complex issues related to model behavior, data quality, scalability, and system interactions, often preemptively before they affect users.
  • Mentor and uplift fellow engineers, contributing to team standards, evaluating designs, and fostering a culture of sound technical decision-making and execution.

About Otter.ai

Otter.ai is at the forefront of AI technology, dedicated to enhancing how people communicate and collaborate through advanced summarization and conversational intelligence solutions. Our innovative team is passionate about making every conversation meaningful.

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