About the job
Standard Template Labs is an innovative startup operating in stealth mode, dedicated to revolutionizing IT Service and Configuration Management through AI technologies. Supported by prominent investors, we are at the forefront of integrating AI, graph-based architectures, and cutting-edge design to transform enterprise technology management.
About the Role:
We are seeking a Staff Software Engineer who excels at the crossroads of AI systems design, large-scale distributed infrastructure, and product innovation. In this role, you will spearhead technical projects that manifest AI-native functionalities—developing resilient, scalable systems that incorporate LLMs, data-driven automation, and graph intelligence into enterprise processes.
This position is ideal for a hands-on leader who is not only proficient in coding but also adept at mentoring others and shaping technical strategies in an AI-centric environment.
Key Responsibilities:
AI-Driven Systems Engineering
Craft and implement AI-native architectures that integrate LLMs and intelligent automation into ITSM and CMDB workflows.
Utilize LLMs, embeddings, and retrieval pipelines to enhance natural language interfaces, knowledge synthesis, and reasoning within our platform.
Collaborate with product, design, and data teams to embed AI throughout the product experience—from backend systems to user-facing features.
Technical Ownership
Take end-to-end ownership of intricate systems: design, architecture, deployment, and reliability in production.
Navigate architectural choices while balancing immediate performance with long-term scalability and sustainability.
Contribute to defining our AI-first engineering stack and methodologies for prompt orchestration, model integration, and continuous learning.
Hands-On Engineering
Develop clean, scalable, and testable code that pushes the boundaries of AI-enabled systems.
Design and enhance distributed, event-driven systems and APIs capable of handling data and inference at scale.
Perform in-depth code reviews and optimize performance across high-traffic production environments.

