Lead Technical Services Engineer

SynextraBirchwood Park, Warrington, United Kingdom

On-site Full-time

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Experience Level

Manager

Qualifications

To excel in this role, you should have:Extensive experience with Azure services and cloud infrastructure. Strong problem-solving skills and the ability to handle high-pressure situations. Proven leadership capabilities, particularly in mentoring and guiding technical teams. Excellent communication skills, both verbal and written, to liaise with clients and technical staff.

About the job

Join Our Team as a Lead Technical Services Engineer!

You are a master of Azure and have tackled the toughest challenges. Now, you seek an opportunity to influence the future of cloud service delivery rather than simply maintaining the status quo. If you are prepared to lead, inspire, and innovate beyond the typical MSP routine, keep reading!

Your Responsibilities

At Synextra, we take pride in managing Azure environments with a deep commitment to excellence. As a UK-based Microsoft-focused managed service provider, we partner with ambitious organizations that depend on the cloud for their business operations.

This role has emerged due to the growth of our customer base and team. We are looking for an individual who can serve as the technical backbone of our managed services, someone others can rely on when things become complex or critical.

You will act as the vital link between strategy and execution, engineers and clients, and between mere functionality and outstanding performance.

What We Offer

Significant influence, your technical choices will have a real impact.
An Azure-first environment, no outdated systems to hinder your work.
Time to execute tasks correctly, prioritizing quality over chaos.
Training and certification support, keep your skills sharp and current.

Your Impact as Lead Technical Services Engineer

You will:

Oversee the technical excellence of our Azure managed services.
Serve as the senior escalation point for intricate Azure issues.
Guide and mentor fellow engineers, enhancing the team's overall capability.
Design, refine, and document standards, automation, and best practices.
Collaborate closely with leadership to shape the strategic direction of our Azure offerings.

About Synextra

At Synextra, we emphasize not just managing Azure environments but truly caring for them. Our mission is to provide exceptional managed services that empower our clients to leverage cloud technology effectively. We are a dynamic Microsoft-focused managed service provider, committed to supporting organizations that aim for excellence in their cloud operations.

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