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Lead Web UI Designer for Commerce & Membership Platforms

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Required Experience5+ years of web or product design experience (or equivalent)Proficient in Figma, with a strong portfolio to showcaseExperience in designing e-commerce or subscription funnelsDeep understanding of usability principles and trust signals

About the job

Join the dynamic team at Publishers Clearing House (PCH) as we revolutionize our commerce and membership platforms. The role of Web UI Lead Designer is pivotal in enhancing user experience and interface design, fostering trust, clarity, and driving higher conversion rates.

In this key position, you will spearhead user interface design initiatives across PCH Shopping and our emerging digital platforms. Your focus will be on crafting conversion-centric designs, ensuring clear offers, and creating seamless user journeys that exude modernity, trustworthiness, and intuitiveness.

Your Responsibilities

E-commerce & Membership User Experience

  • Design high-converting landing pages that captivate users

  • Enhance checkout and subscription flows for optimal user satisfaction

  • Clarify promotional and rewards experiences to maximize user engagement

Design Systems

  • Maintain scalable UI components to ensure design consistency

  • Improve uniformity across product surfaces for a cohesive experience

  • Develop reusable layouts and patterns to streamline design processes

Testing & Optimization

  • Collaborate with the Growth team on A/B testing initiatives

  • Identify friction points in user journeys to enhance usability

  • Leverage behavioral data to inform and guide design choices

Product Collaboration

  • Partner with the Product Manager to visualize features effectively

  • Provide comprehensive design documentation and facilitate seamless dev handoffs

Success Metrics (First 90 Days)

  • Identify critical UX improvements in key conversion flows

  • Launch at least one measurable design-driven test

  • Establish improved UI consistency across various properties

About Publishers Clearing House

Publishers Clearing House (PCH) is committed to modernizing the digital experience for our users. By focusing on e-commerce and membership platforms, we aim to create engaging, trustworthy, and seamless user journeys that enhance overall satisfaction and drive conversion.

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