About the job
As a dynamic and engaging Leasing Manager at PeakMade, you will play a crucial role in leading our property’s leasing and marketing initiatives. This pivotal position requires close collaboration with the property manager to ensure that community events and marketing campaigns are innovative, on-brand, and executed flawlessly. You will guide your team in meeting and exceeding our revenue, occupancy, resident satisfaction, and retention objectives.
Who You Are:
- A Moment Maker: You excel at transforming ordinary experiences into extraordinary moments for your customers, building authentic connections and treating everyone with respect.
- Creative: You possess the ability to think outside the box and develop unique marketing strategies that positively influence your community.
- Flexible: You thrive in a fast-paced, constantly evolving environment and can adapt to changes with ease.
- A Leader: You lead by example, take ownership of your role, and embody the Peak mindsets in every situation.
- Technologically Proficient: You are skilled in navigating social media platforms and are adept with Microsoft Office and property management software.
What You’ll Do:
Leasing and Operations:
- Recruit, train, and manage both full-time and part-time leasing staff, ensuring effective onboarding and ongoing development.
- Deliver exceptional customer service and set a positive example for your team as a representative of PeakMade and your community.
- Oversee the planning, preparation, and execution of leasing events, renewal celebrations, property gatherings, competitions, and resident programs.
- Conduct informative property tours for prospective residents, proactively addressing their needs and concerns.
- Facilitate leasing and renewal processes in-person, over the phone, and online.
- Assist with move-in and move-out processes, including managing deposits and associated fees.
Digital Execution:
- Utilize applications such as Instagram, Facebook, Microsoft Office, Lightroom, VSCO, and Canva to enhance property visibility.
- Maintain a vibrant and updated presence on all property social media channels.
- Create visually appealing marketing materials using Canva to promote the lifestyle within your PeakMade community.
- Manage the online reputation through platforms such as Reputation.com, JTurner, and Modern Message.
Sales and Marketing:
- Support the development and implementation of annual marketing plans while adhering to budget constraints.
