Qualifications
Key Responsibilities:Network and System Administration:Administer and maintain client network infrastructures, including routers, switches, firewalls, and wireless technologies from vendors such as Cisco, SonicWall, Palo Alto, Juniper, F5, HP, and Aruba. Manage and maintain server environments, both on-premises and in the cloud, using Windows Server (2008-2022) and virtualization technologies such as VMWare and Hyper-V. Support and administer Microsoft 365, Active Directory, and Azure environments, including user management, group policies, and cloud-based services. Implement and maintain firewalls and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet to ensure secure remote access and data protection. Security and Compliance:Monitor, configure, and manage security protocols, including intrusion detection/prevention systems, firewalls, and anti-virus solutions. Perform regular security assessments, vulnerability scans, and patch management to ensure compliance with security best practices. Work with clients to develop and implement disaster recovery and business continuity plans. Support and Troubleshooting:Provide Level 1 and Level 2 technical support for system, network, and application issues. Utilize remote management tools to diagnose and resolve issues promptly, ensuring minimal disruption to client operations. Troubleshoot problems across various client environments, ranging from simple desktop issues to complex network problems. Virtualization and Cloud Services:Administer VMWare environments, including installation, configuration, and maintenance of virtual servers. Provide expertise in cloud services, ensuring optimal performance and security.
About the job
As a Level II System and Network Engineer at prime-system, you will play a vital role in managing and maintaining our IT infrastructure across diverse client environments. This position requires your technical expertise in system and network administration to guarantee the smooth operation and security of both on-premises and cloud-based systems. You will oversee a wide array of systems, including networking equipment, servers, firewalls, virtualization technologies, and cloud services, providing essential support to ensure business continuity and superior performance.
The ideal candidate will have substantial hands-on experience with Microsoft 365, Active Directory, Azure, and various firewall technologies, paired with a robust understanding of virtualization platforms such as VMWare. Expertise in remote access tools, monitoring platforms, and ticketing systems is also necessary. A proactive problem-solving approach and the ability to thrive in a fast-paced, multi-client environment are critical to success in this role.
About prime-system
prime-system is dedicated to delivering innovative IT solutions and exceptional customer support across a variety of sectors. Our team is committed to leveraging cutting-edge technologies to empower our clients, ensuring they achieve their business goals efficiently and securely.