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Capital Group

Full-time|On-site|Warsaw, Mazowieckie, Poland

Join our dynamic team as a Level 1 Technical Support Engineer at Capital Group, where you'll play a pivotal role in ensuring customer satisfaction through excellent support services. As a key point of contact for our clients, you will troubleshoot technical issues, guide users through problem-solving steps, and escalate complex issues to senior support staff…

Feb 27, 2026

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Technical Support Specialist in Support Engineering

Superhuman Platform Inc.

Full-time|Hybrid|Hub - Warsaw

At Superhuman, we embrace a dynamic hybrid working model, allowing team members to enjoy both focused work time and collaborative in-person interactions. This approach promotes trust, innovation, and a robust team culture.We are seeking candidates who are based in Warsaw to join our team.About SuperhumanSuperhuman, now part of Grammarly, is an AI-driven productivity platform dedicated to unlocking the superhuman potential in everyone. Our suite of applications and agents integrates AI into daily workflows, connecting with over 1 million tools and websites. Our offerings include Grammarly's writing assistance, collaborative workspaces from Coda, Mail's inbox management, and Go, a proactive AI assistant that intuitively understands context to provide automatic support. Established in 2009, Superhuman empowers over 40 million users, 50,000 organizations, and 3,000 educational institutions globally to eliminate busywork and concentrate on what truly matters. Discover more at superhuman.com and learn about our values.The OpportunityTo reach our ambitious goals, we are looking for a Technical Support Specialist to join our Support Engineering team within the Customer Care department. This role is pivotal in transforming customer experiences through innovative care.In this position, you will play a crucial role in enhancing Superhuman's and Coda's product offerings, contributing to customer retention and revenue growth by navigating the technical landscape.As a Technical Support Specialist, your responsibilities will include:Delivering timely, empathetic, and solution-oriented support, prioritizing user needs in every interaction.Addressing account, subscription, and product inquiries with precision, efficiency, and ensuring a seamless user experience.Troubleshooting technical issues related to Superhuman's and Coda's products, guiding users to effective resolutions through email and live chat.Reproducing and escalating technical issues to engineers, thereby enhancing the overall user experience.Occasionally conducting calls with Enterprise customers to diagnose and resolve complex issues related to SSO, SCIM, or enterprise deployments.Ensuring a smooth, frustration-free support experience for users.

Feb 14, 2025

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Junior/Middle Technical Support Engineer in the Automotive Sector

Sigma Software

Full-time|On-site|Warsaw

Deliver robust 2nd-level technical support during off-hours and weekends.Ensure adherence to agreed service levels as outlined in the Service Level Agreement (SLA).Oversee infrastructure monitoring and facilitate integration with external systems.Manage incident reporting and escalation processes effectively.Foster and maintain positive relationships with clients and team members.

Feb 26, 2026

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Level 3 Application Support Engineer (Telecommunications)

SoftwareMind

Full-time|On-site|Warsaw

Role overview This Level 3 Application Support Engineer position at SoftwareMind centers on supporting complex software applications for clients in the telecommunications industry. Based in Warsaw, the role addresses advanced technical issues and helps maintain strong performance and reliability standards across client systems. What you will do Investigate and resolve challenging application problems reported by telecommunications clients Collaborate with development teams to identify root causes and implement effective solutions Support ongoing service delivery by ensuring applications operate smoothly and efficiently Impact This role plays a key part in delivering dependable software solutions for telecommunications clients, directly supporting the quality and reliability of their services.

Apr 28, 2026

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IT Support Engineer

inetum2

Full-time|On-site|Warsaw

Join our dynamic team as an IT Support Engineer at inetum2, where you will play a crucial role in ensuring the smooth operation of our IT infrastructure. You will be responsible for providing technical support, troubleshooting issues, and assisting with the implementation of new technologies. Your expertise will help us maintain high service standards and enhance user satisfaction.

Mar 25, 2026

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Technical Support Specialist at Superhuman | Warsaw, Poland

Superhuman

Full-time|Hybrid|Warsaw, Poland

Superhuman provides a vibrant hybrid work environment for this position. This adaptable model allows team members to enjoy focused work time while also engaging in face-to-face collaboration, nurturing trust, innovation, and a strong team culture. Applicants for this role must reside in Warsaw. About Superhuman Superhuman, which now encompasses Grammarly, is a cutting-edge AI productivity platform dedicated to unleashing the superhuman potential within individuals. Our suite of applications and agents integrates with over one million platforms and services, enhancing productivity wherever users work. Our offerings include Grammarly's writing enhancement tools, Coda's collaborative workspaces, Mail's inbox management, and Go, our proactive AI assistant that intuitively understands context to provide timely assistance. Founded in 2009, Superhuman is committed to helping over 40 million users, 50,000 organizations, and 3,000 educational institutions worldwide eliminate mundane tasks and concentrate on what truly matters. Discover more at superhuman.com and explore our core values here. The Opportunity To drive our ambitious objectives forward, we are in search of a Technical Support Specialist to become an integral part of our Support Engineering team within the Customer Care department. This role will be pivotal in revolutionizing the customer experience through innovative support strategies. In this capacity, you will significantly contribute to the enhancement of Superhuman's and Coda's product offerings while retaining and expanding our revenue-generating customer base by immersing in the technical landscape. As a Technical Support Specialist, your responsibilities will include: Providing timely, empathetic, and solution-oriented support, placing user needs at the forefront of every interaction. Assisting with inquiries regarding accounts, subscriptions, and products, ensuring accuracy, efficiency, and a seamless user experience. Troubleshooting technical challenges related to Superhuman's and Coda’s products, guiding users toward effective resolutions via email and live chat. Reproducing and escalating technical issues to engineers, contributing to the overall improvement of the user experience. Occasionally organizing calls with Enterprise clients to diagnose and resolve complex issues associated with SSO, SCIM, or the enterprise deployment of Superhuman's products or Coda Docs. Delivering a smooth, frustration-free support experience that enhances user satisfaction and loyalty. Collaborating with cross-functional teams to refine support processes, share insights, and drive product enhancements.

Mar 20, 2026

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Product Support Engineer

Veeva Systems Poland sp. z o.o.

Full-time|Hybrid|Poland - Warsaw

Join Veeva Systems, a pioneering force in industry cloud solutions, dedicated to accelerating the delivery of therapies to patients in the life sciences sector. As one of the fastest-growing SaaS companies, we achieved over $2B in revenue last fiscal year and are poised for even more growth.Our core values define us: Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, we made history by becoming a public benefit corporation (PBC), committed to balancing the needs of customers, employees, society, and investors.As a Work Anywhere company, we offer the flexibility to work from home or in the office, ensuring you can thrive in your preferred environment.Be a part of our mission to transform the life sciences industry and create a positive impact for our customers, employees, and communities.The RoleWe are looking for a skilled Product Support Engineer to join our expanding Product Support team. As part of a recognized market leader in SaaS for Life Sciences, you'll support both customers and internal teams such as Consulting and Sales Engineering.The Product Support team is rapidly growing in Poland and Hungary. As a valued team member, you'll collaborate closely with Development and QA teams to diagnose, troubleshoot, and resolve intricate issues. Your ability to learn quickly, persist, and think creatively will be essential.This is a full-time position with optional on-call responsibilities for weekend coverage. Candidates must be based in Poland and eligible for employment, as Veeva is unable to sponsor work visas. You will be applying for a Contract of Employment with Veeva Systems Poland sp. z o.o.

Apr 21, 2023

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Technical Assistance Center Engineer

MSX International

Full-time|On-site|Warsaw

Join our dynamic team at MSX International as a Technical Assistance Center Engineer. In this vital role, you will provide exceptional support and solutions to our clients, ensuring optimal performance and satisfaction. Your expertise will play a crucial part in resolving technical issues and enhancing customer experiences.

Jan 14, 2026

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Sr. IT Support Engineer I

Box

On-site|On-site|Warsaw, Poland

ABOUT BOXBox (NYSE:BOX) stands at the forefront of Intelligent Content Management, empowering organizations to enhance collaboration, oversee the entire content lifecycle, safeguard critical assets, and revolutionize business processes with cutting-edge enterprise AI technology. Since our inception in 2005, we've simplified workflows for numerous prominent global companies, including JLL, Morgan Stanley, and Nationwide. Our headquarters is situated in Redwood City, CA, with additional offices spanning the United States, Europe, and Asia.By joining Box, you will play a pivotal role in advancing our platform. Content is at the heart of every organization—encompassing contracts, invoices, employee records, financial documents, product specifications, marketing materials, and more. Our mission is to infuse intelligence into content management, empowering our clientele to reshape workflows across their enterprises. With the synergy of AI and enterprise content, we offer unprecedented opportunities to redefine global collaboration, and at Box, you will be at the leading edge of this transformation. WHY WE NEED YOUBox's IT End User Services team is dedicated to delivering exceptional technical support to our global workforce. We provide essential services, including desktop and audio-visual support, onboarding for new hires, advanced application configuration, and event support. Our vision is to cultivate end-user solutions and experiences that unlock the full potential of every employee. We value passion for outstanding service, commitment to personal growth, and fostering a positive team environment.As a Senior IT Support Engineer, you will collaborate with a worldwide team of elite IT professionals. Your responsibilities will include managing and resolving a diverse range of mobile, desktop, audio/video, network, and telecommunications challenges, ensuring that our employees maintain peak productivity. You must be adaptable to the rapid pace of our growing business while being methodical in addressing complex issues and processes. In this role, you will also coach and mentor peers, spearhead cross-functional projects, and influence end-user technology strategies that will resonate with Box employees globally.

Feb 11, 2026

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Associate Technical Consultant - Entry Level Position

Veeva Systems Inc.

Full-time|On-site|Poland - Warsaw

At Veeva Systems, we are revolutionizing the Life Sciences industry by creating a cloud-based platform that enhances efficiency and connectivity among businesses. Discover more about our innovative products, vision, values, and our status as a public benefit corporation by visiting our website. Our Veeva Services team is dedicated to ensuring our customers achieve success with our suite of products. We work closely with clients to implement, utilize, and innovate with our technology. As a service-oriented firm within a product company, we combine deep product knowledge with industry expertise to help clients meet their objectives. Our singular focus is on customer success. Our people are our greatest asset, and we are always on the lookout for talented individuals who are passionate about technology and adept at solving complex challenges to join our team. * We are currently accepting applications for start dates in July 2026 and October 2026. About the Technical Services Role We are seeking recent university graduates to participate in our Consultant Development Program, aimed at nurturing the next generation of Technical Consultants. As an Associate Technical Consultant, you will engage directly with customers, focusing on areas such as integration, custom development, DevOps, Veeva AI, and data migration. We are committed to empowering high-potential individuals to reach their fullest potential. Our program is designed to offer a challenging environment where you are expected to learn rapidly, contribute meaningfully, and take on significant responsibilities from the outset.

Mar 24, 2026

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English Speaking Automotive Technical Support Advisor

MSX International

Full-time|On-site|Warsaw

Join MSX International as an English Speaking Automotive Technical Support Advisor! In this role, you will provide top-notch technical assistance and solutions to automotive clients, ensuring they receive the highest level of customer service. Your expertise will help customers navigate technical challenges, while also enhancing their overall experience with our products.

Nov 18, 2025

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IT Support Engineer

Inetum

Full-time|On-site|Warsaw

Join our dynamic team as an IT Support Engineer in Warsaw! You will play a crucial role in providing technical support and ensuring the smooth operation of IT services within the organization. This position offers an excellent opportunity for growth and professional development in the thriving tech industry.

Mar 25, 2026

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Onsite Support Engineer (L1/L2 Support) - Warsaw

d-ploy

Full-time|On-site|Warsaw, Masovian Voivodeship, Poland

D-ploy is a premier IT and Engineering Solutions provider operating across the EMEA region, including countries such as Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA. We pride ourselves on delivering innovative IT services and solutions to industry-leading clients, with a focus on reliability, efficiency, and fostering long-term partnerships that enhance IT productivity and business value.We are currently seeking an IT Onsite Support Technician to provide essential support to end-users in a professional and regulated environment located in Warsaw.Key Responsibilities:Deliver first and second level IT support for hardware, software, mobile devices, and peripherals.Serve as the primary onsite contact for end-user IT issues.Troubleshoot incidents and service requests through the ticketing system (ServiceNow).Provide prompt and professional user support both desk-side and remotely.Accurately document all activities and resolutions in the ticketing system.Assist with IT onboarding for new employees, including equipment setup and user guidance.Maintain and contribute to the knowledge base documentation.Support continuous service improvement initiatives.

Mar 3, 2026

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Technical Support Specialist - Motorized Shading Solutions (Commercial & Residential)

Somfy Group

Full-time|On-site|Warsaw

Somfy Group seeks a Technical Support Specialist in Warsaw to assist clients with motorized shading solutions for both commercial and residential projects. The focus is on helping customers use Somfy’s products effectively and resolving technical challenges as they arise. Key responsibilities Provide technical support for motorized shading systems Troubleshoot product issues and guide clients through solutions Support a mix of commercial and residential customers Help clients make the most of Somfy’s products and services Who will succeed in this role This role is well suited to someone eager to build a technical career at the intersection of technology and comfort. Motivation to learn and a customer-focused approach are important.

Apr 22, 2026

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Technical Leader Data Engineer

inetum2

Full-time|On-site|Warsaw

About the Role inetum2 is looking for a Technical Leader Data Engineer in Warsaw. This position puts technical leadership at the center of data engineering projects, shaping solutions and guiding teams in a changing data landscape.

Apr 20, 2026

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Support Team Lead

Growe

Full-time|On-site|Warsaw

About Growe Growe is a business advisory and services group focused on the iGaming and Entertainment sectors. The company develops strategies and scalable solutions to help businesses adapt, enter new markets, and build long-term success. Role Overview: Support Team Lead Based in Warsaw, the Support Team Lead manages a team of Level 1 support engineers working around the clock in a 24/7 shift system. This position centers on ensuring reliable support operations, meeting Service Level Agreements (SLAs), and strengthening incident management practices. Key Responsibilities Lead and supervise a team of Level 1 support engineers in a 24/7 shift environment. Maintain high standards for support operations and ensure all SLAs are met. Act as the main escalation point for critical incidents. Improve incident management processes and workflows. Encourage operational excellence and drive continuous improvement efforts. Collaborate closely with Level 2/Level 3, Site Reliability Engineering (SRE), and DevOps teams. Build and support a strong, accountable, and high-performing support team.

Apr 14, 2026

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Technical Leader - Data Engineer

inetum2

Full-time|On-site|Warsaw

Join inetum2 as a Technical Leader in Data Engineering and play a pivotal role in driving innovative data solutions. As a key member of our team, you will lead projects that harness the power of data to deliver exceptional results for our clients. Your expertise in data engineering and leadership skills will empower you to mentor junior engineers and shape the future of our data initiatives.

Oct 31, 2025

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Cloud Support Engineer

MicroStrategy Incorporated

Full-time|On-site|Warsaw

Join our dynamic team as a Cloud Support Engineer at MicroStrategy in Warsaw. In this pivotal role, you will provide comprehensive support and solutions for cloud-based applications, ensuring our clients achieve optimal performance and satisfaction. You will collaborate closely with various teams, troubleshoot complex issues, and contribute to the continuous improvement of our cloud services.

Mar 26, 2026

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IT Support Engineer at evooq | Warsaw

evooq

Full-time|On-site|Warsaw

Join our team as an IT Support Engineer at evooq, where you will play a crucial role in delivering high-quality technical support to our clients. You will be responsible for troubleshooting and resolving IT issues, ensuring the seamless operation of our technology systems. This is an exciting opportunity to work in a dynamic environment that fosters professional growth and innovation.

Feb 16, 2026

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Low-Level Engineer at NordVPN | Warsaw

Nord Security

Full-time|On-site|Warsaw

Role Overview Nord Security is looking for a Low-Level Engineer to join the NordVPN team in Warsaw. This role focuses on developing and improving VPN technology that protects users' privacy and security around the globe. What You Will Do Collaborate with a skilled team to design, build, and refine VPN solutions Work on projects that strengthen digital security for millions of users Contribute to features and enhancements that improve online privacy Location This position is based in Warsaw.

Apr 15, 2026

Low-Level Engineer at NordVPN | Warsaw

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