Machine Learning Engineer (AI Agents)

Did you know that Hopper's technology powers some of the largest travel portals globally? Our Hopper Technology Solutions (HTS) platform facilitates travel transactions for leading global brands, from banks to airlines and fintech leaders. Essentially, this platform is a multi-tenant, configurable travel commerce engine that enables our partners to launch wo…

About the RoleJoin Hopper, where our cutting-edge technology powers some of the world's largest travel portals. Our Hopper Technology Solutions (HTS) platform facilitates travel purchases for prominent global brands, including banks, airlines, and fintech innovators. This versatile, multi-tenant travel commerce engine allows partners to launch exceptional hotel and travel booking experiences swiftly, minimizing the need for custom engineering.We are seeking a Senior Software Engineer who excels in AI-assisted coding practices. Rather than merely using AI for code completion, you leverage multiple agents to autonomously deliver features at unprecedented speeds. Your deep understanding of the strengths and limitations of LLMs enables you to develop effective feedback loops and guardrails to maximize their potential.Technical StackOur backend is built with Scala, integrated with a suite of GCP services. The frontend comprises web applications utilizing React and TypeScript.Your Daily ResponsibilitiesIdentify and implement enhancements to the codebase, ensuring faster and safer operations for agents.Collaborate with a team of elite engineers in a trust-driven, low-process environment that fosters high autonomy.Utilize AI to create comprehensive documentation and specifications that facilitate asynchronous decision-making and consensus within the team.Rapidly deliver and iterate on features by orchestrating AI agents to construct new functionalities from user experience to database with minimal oversight.Design scalable solutions and foundational patterns that streamline the launch of new portals.Demonstrated experience in training, deploying, and continuously optimizing LLMs to enhance complex product features.Engage directly with Product Managers and business stakeholders to define and refine our strategic roadmap; your insights and technical vision carry weight.Collaborate with a diverse team, providing and receiving constructive feedback essential for professional growth.Ideal Candidate ProfileA proactive approach to navigating unfamiliar codebases while remaining focused on delivering swift results.Proven ability to guide AI agents and automated workflows to architect, implement, and maintain sophisticated software systems with minimal human input.Expertise in designing and developing scalable software solutions.

Cresta is dedicated to transforming customer conversations into a competitive edge by harnessing the full potential of the contact center. Our innovative platform merges cutting-edge AI with human intelligence, enabling contact centers to uncover valuable customer insights, optimize communication processes, and empower team members to work with greater efficiency. Founded by Sebastian Thrun, a pioneer from the esteemed Stanford AI lab and the visionary behind Google X, Waymo, and Udacity, Cresta's leadership team also includes CEO Ping Wu, co-founder of Google Contact Center AI and Vertex AI platform, and Tim Shi, an early member of OpenAI.Join us on this exciting journey to reshape the workforce using the power of AI. The future of work is here, and it starts at Cresta.

Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform merges cutting-edge AI with human expertise to provide contact centers with invaluable customer insights, optimize processes, automate conversations, and empower team members to excel in their roles. Founded by the visionary Sebastian Thrun, renowned for his work with Google X and Waymo, and supported by an exceptional leadership team including CEO Ping Wu and co-founder Tim Shi, we are on the forefront of AI advancements.Join us on this exciting journey to redefine the future of work through AI at Cresta.About the Role:The AI Agent team at Cresta is developing enterprise-grade AI Agents designed to function effectively within real-world contact center settings. A vital aspect of this mission is to ensure that our AI Agents can integrate seamlessly with various CCaaS platforms (Contact Center as a Service), facilitating smooth transitions between AI and human agents as required.This role focuses on building robust backend systems that empower our AI Agents to:Integrate extensively with leading CCaaS platformsEngage in live customer conversations across voice and chatMaintain a complete conversation state and contextExecute real-time actions within the CCaaS ecosystemEffortlessly transition conversations to human agents without losing context, history, or workflow stateAssist human agents with AI support post-transferWe seek talented backend engineers eager to work at the intersection of distributed systems, real-time communication, enterprise integrations, and AI orchestration.This is not merely a research position; it is focused on constructing production-grade infrastructure that ensures AI Agents operate reliably within mission-critical customer environments.Why This Role Is Unique:AI + Real-Time Systems: Contribute to infrastructure that enables AI Agents to participate in live conversations on a large scale.Enterprise-Grade Integrations: Design robust connections with major CCaaS platforms and customer systems.

Cresta is redefining the dynamics of customer interactions by transforming every conversation into a strategic advantage for contact centers. Our innovative platform merges cutting-edge AI with human expertise to reveal customer insights, streamline process automation, and empower team members to enhance efficiency and performance. Founded by esteemed AI visionary Sebastian Thrun, a pioneer behind Google X, Waymo, and Udacity, our leadership also boasts Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI. We have curated a premier team of AI and ML specialists, market leaders, and renowned investors such as Andreessen Horowitz, Greylock Partners, and Sequoia Capital. Our esteemed clientele includes industry giants like Intuit, Cox Communications, Hilton, and Carmax, and we've been recognized by Forbes and Bain Consulting as one of the leading private AI companies globally. Join us as we embark on a revolutionary journey to reshape the future of work with AI. The next era of work begins at Cresta.About the Role:The Platform Frontend team is dedicated to developing and maintaining a robust platform that underpins all frontend initiatives. This team oversees critical areas such as architecture, design patterns, frameworks, libraries, UI components, development environments, tools, and deployment processes. They are responsible for ensuring optimal performance, security, and adherence to best practices while organizing the frontend landscape into product-driven components.

At Grafana Labs, we pride ourselves on being a remote-first, open-source leader, boasting over 20 million global users of our visualization tool. Our innovative dashboards are utilized in various prestigious settings, including NASA launches, Minecraft HQ, and major sporting events like Wimbledon and the Tour de France. We empower over 3,000 businesses, including industry giants like Bloomberg, JPMorgan Chase, and eBay, to refine their observability strategies with solutions like the Grafana LGTM Stack, which is available as a fully managed service via Grafana Cloud or as a self-managed option with Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).We are rapidly expanding while staying true to our core values: an open-source legacy, a collaborative global culture, and a commitment to impactful work. Our team flourishes in an innovation-centered environment where transparency, autonomy, and trust are paramount.If this opportunity excites you, even if you don't meet every requirement, we encourage you to apply. This could be a defining moment in your career.This role is fully remote, and we are seeking candidates from Canada. Please note that residents of Quebec are not eligible for this position.About the RoleGrafana Labs is on the lookout for a Senior AI Engineer, People Technology to spearhead the development of cutting-edge AI systems that will enhance our global workforce and People programs. You will be an integral part of the People Technology team, collaborating closely with People Operations, Talent Acquisition, Enablement, Finance, and Go-to-Market teams to create intelligent workflows and data products that streamline our hiring, development, and support processes for Grafanistas around the world.We believe that AI should provide real value. Our approach focuses on solving genuine problems and crafting practical tools that enable teams to work more effectively. As the inaugural AI Engineer for our People Team, you will design and implement AI-driven solutions that derive insights from our People data ecosystem, including BigQuery, Workday, Greenhouse, Docebo, Tangelo, and Salesforce. Your contributions will be pivotal in developing scalable solutions that enhance our operations and support our team members.

Role Overview Optro is hiring a Senior Software Engineer I focused on AI Governance. This remote position is open to candidates across Canada. The role centers on building AI solutions that meet internal governance policies and industry standards. What You Will Do Develop and improve AI systems with a strong focus on compliance and responsible practices Work closely with team members to ensure projects align with governance requirements Apply technical expertise to solve complex problems in AI development Who We’re Looking For Experience building AI or machine learning solutions Familiarity with governance policies or standards related to AI Strong problem-solving skills and attention to detail Comfort working remotely with a distributed team Location This is a remote role based in Canada.

At Affirm, we are transforming the credit landscape to prioritize transparency and user-friendliness, empowering consumers to make purchases now and pay later with no hidden fees or accumulating interest.We are on the hunt for a talented Software Engineer II to become a vital member of our AI Agents engineering team within the Servicing Engineering organization. This team collaborates closely with an omnichannel AI agent vendor to deliver a conversational first point of contact for our customers. Our focus lies in orchestrating Affirm's systems to continuously innovate and find solutions for our customers. As we navigate uncharted territories, we seek a proactive individual who is ready to take ownership and deliver results.Key Responsibilities· Collaborate with your team’s tech lead and manager to decompose larger projects into manageable tasks, delivering them in phases while ensuring timely completion.· Partner with product management, design, and analytics throughout the product development lifecycle, engaging in ideation, articulating technical constraints, and making informed decisions that weigh risks and trade-offs.· Ensure the operations and availability of your team's deliverables by establishing metrics, escalating issues when necessary, and supporting ongoing maintenance and on-call duties.· Foster a sense of community within your team by engaging in growth and development initiatives, including participating in the interview process.

Cresta is dedicated to transforming every customer interaction into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform seamlessly integrates advanced AI with human intelligence, enabling contact centers to uncover customer insights, streamline conversations, and optimize workflows. With roots in the esteemed Stanford AI lab, our co-founder and chairman, Sebastian Thrun, is renowned for his groundbreaking work at Google X, Waymo, Udacity, and beyond. Our leadership team also boasts CEO Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early contributor at OpenAI.Embark on this exciting journey with us to revolutionize the workforce through AI. The future of work is unfolding at Cresta.About the Role:As part of the AI Agent team, you will contribute to the development of cutting-edge AI Agents designed to tackle real-world challenges faced by our clients. Your focus will be on leveraging the latest advancements in Large Language Models (LLMs) and AI Agent systems, ensuring that the solutions we create are secure, cost-effective, and reliable. This position requires hands-on engagement with state-of-the-art projects, calling for innovative and passionate software engineers capable of translating research into scalable, practical applications.Your primary responsibility will be to guarantee that our AI Agents are supported by resilient and scalable server solutions. This entails designing and maintaining the server architecture capable of managing high-volume, real-world interactions while maintaining optimal performance and availability. Although our focus is on server optimization and data management rather than pure research, you will work with some of the most advanced technologies in cloud and server infrastructure.This is a rare opportunity to influence the future of AI at Cresta by addressing complex problems and deploying groundbreaking AI solutions in production environments.

Join Lattice as a Software Engineer focusing on Artificial Intelligence, where you will innovate and develop cutting-edge AI solutions that empower organizations to enhance their operational efficiency and decision-making processes. As part of our fully remote team in Canada, you will collaborate with a diverse group of talented engineers and data scientists to design and implement AI-driven applications.

Join Huawei Canada as a Senior Principal Software Engineer!About Our Team:The Distributed Scheduling and Data Engine Lab, established in 2014, serves as Huawei Cloud's innovation hub in Canada. We specialize in pioneering advanced cloud technologies, facilitating the productization and continuous enhancement of our technical innovations. Our research focuses on diverse areas such as cloud multi-agent systems, cloud-native databases, resource scheduling, middleware solutions, and user experience studies. With a dynamic technical environment, we collaborate with industry leaders to build a highly competitive cloud platform.Your Role:Lead the design and deployment of comprehensive multi-agent evaluation systems on cloud platforms, implementing agent coordination strategies including reinforcement learning and hierarchical planning.Design, develop, and scale next-generation AI multi-agent systems for enhanced collaboration and autonomous execution.Stay at the forefront of AI agent research trends, integrating novel models and orchestration techniques to expand our technical capabilities.Work collaboratively with a global team of AI researchers to embed advanced AI functionalities into existing frameworks.Conduct in-depth analysis and implementation of GenAI solutions, focusing on Agentic Orchestration and Agent Builder frameworks.Engage in technical research and development activities, contributing to project deliveries.This role may require overseas travel.

Join Huawei Canada as a Senior Research Engineer, specializing in AI Agents and AgentOps.About Our Team:Since its inception in 2014, the Distributed Scheduling and Data Engine Lab has been at the forefront of Huawei Cloud's innovation in Canada. We delve into cutting-edge cloud technologies, enhancing product development and continuous improvement. Our research encompasses cloud-native databases, resource scheduling, middleware, media processing, and user experience studies. We cultivate a dynamic technical environment, collaborating with industry experts to build a leading cloud platform.Your Role:Design and develop LLM-driven AI agents tailored for cloud services, with a strong focus on agent design, orchestration, and integration within PaaS platforms.Translate complex academic theories into practical, scalable production code, enhancing AI tools and application platforms.Collaborate with AI researchers and cloud engineers to architect, implement, and assess AI-driven systems.Ensure optimal performance and reliability of AI workflows through thorough testing and evaluation.Engage in applied research with opportunities for publication, patenting, and advancing the frontiers of autonomous AI systems.The anticipated annual total compensation for this role ranges from $127,000 to $225,000, contingent on qualifications, experience, and proven expertise.

Join Luxury Presence as a Staff Software Engineer specializing in AI Marketing. In this role, you will be pivotal in developing innovative marketing solutions that leverage artificial intelligence to enhance our clients' digital presence.As a key member of our engineering team, you will collaborate closely with cross-functional teams to design, implement, and optimize AI-driven marketing technologies. Your expertise will help shape the future of marketing within our organization.

Cresta is dedicated to transforming customer interactions into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform integrates advanced AI technologies with human intelligence to reveal customer insights, streamline conversations, and enhance operational efficiency, allowing teams to work more effectively. Founded by Sebastian Thrun, a visionary from the Stanford AI lab and the mind behind Google X and Waymo, our leadership team also features CEO Ping Wu, a co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI. Join us on an exciting journey to redefine the future of work through AI innovation. The revolution begins at Cresta. About the Role: The AI Agent team at Cresta is committed to developing leading-edge AI Agents that tackle real-world challenges for our clients. We focus on utilizing the latest advancements in Large Language Models (LLMs) and AI Agent systems while ensuring our solutions are secure, cost-effective, and dependable. This role offers hands-on involvement with pioneering projects, requiring innovative software engineers who can translate research into scalable, practical applications. As a Senior Software Engineer, your mission will be to ensure our AI Agents are powered by dependable and scalable server solutions. This encompasses designing and maintaining server architecture capable of managing high-volume interactions while guaranteeing optimal performance and availability. While our emphasis is on server optimization and data management rather than pure research, you will engage with cutting-edge technologies in the cloud and server domains. This is a rare opportunity to influence the AI landscape at Cresta by addressing complex challenges and implementing groundbreaking advancements in production settings.

Join Our Team as an AI Automation Engineer!Aspire Software is on the lookout for a talented AI Automation Engineer to become a crucial part of our dynamic team in Canada! In this exciting role, you will have the opportunity to design, develop, and deploy AI agents that will revolutionize the operational processes of our portfolio companies, as well as create standalone products that deliver value to our customers.Role OverviewThis is not a research position. You will be embedded within Aspire Software, collaborating closely with our portfolio company teams to understand their operational challenges and build AI agents that manage real tasks, including customer service, sales outreach, onboarding, documentation, and more. Your work will directly replace manual workflows and may also lead to the launch of new revenue-generating products for our customers.About Aspire SoftwareAspire Software operates under Valsoft Corporation, a steadfast investor in vertical market software businesses. Our mission is to acquire and manage software companies with a long-term ownership perspective, fostering autonomy, disciplined growth, and the creation of lasting value. We empower vertical market software businesses globally, enabling them to scale sustainably while preserving their entrepreneurial spirit.Why Join Us?The successful candidate can work remotely from anywhere in Canada! Your Daily ResponsibilitiesInternal AI Agent DevelopmentDesign and implement AI agents to streamline operational tasks across Aspire Software and its portfolio companies, covering customer support (tiers 1 and 2), sales development, onboarding automation, marketing workflows, and engineering maintenance.Assess the impact of your work through metrics like hours of labor saved and improved team productivity.Collaborate with portfolio company operators to pinpoint the highest value automation opportunities.External AI Product DevelopmentCreate innovative AI-powered products such as vertical voice agents, AI copilots, workflow automation tools, and AI documentation systems tailored to our vertical markets.Take ownership of the product lifecycle from prototype to launch, including acquiring your first paying customers.Rapid Deployment and IterationQuickly transition from idea to minimum viable product (MVP) to full production.Conduct beta tests with real users, gather feedback, and continuously improve.Work collaboratively across product, engineering, and go-to-market teams.Your QualificationsWhat You Bring to the RoleA proven history of developing products, tools, projects, startups, or side projects that successfully launched.Strong expertise in AI and machine learning concepts, programming languages, and development frameworks relevant to automation.

Klue helps businesses transform scattered competitive data into clear, actionable insights. The Vancouver team is expanding and seeking a Senior Software Engineer with a focus on AI agent development. Role overview This position centers on designing and operating large language model (LLM)-powered agents at scale. Responsibilities span multi-agent orchestration, sub-agent design, and building evaluation frameworks to ensure outputs are both reliable and measurable. The work covers the full stack, including optimizing inference costs, improving retrieval and query performance, and creating feedback loops for ongoing system improvement. In addition to technical execution, this engineer will help shape the product roadmap by offering technical guidance and collaborating closely with product leadership. The role involves guiding projects from early architecture through experimentation and into production, always with an eye on production readiness and measurable results. What you will do Develop and deploy backend systems for agentic workflows. Design retrieval pipelines, orchestration layers, and agent architectures that process large volumes of competitive data, such as news, press releases, website updates, Slack messages, emails, reviews, and CRM data, into actionable intelligence for clients. Enhance LLM-powered workflows end-to-end. Work on prompt design, retrieval strategies, caching, and latency optimization to make agent responses fast, accurate, and reliable in production. Lead evaluations of agent systems at scale. Build and manage evaluation frameworks (automated, offline, and human-in-the-loop) to assess relevance, quality, latency, and overall task success. Define excellence metrics and set up infrastructure for ongoing measurement. Design and implement human-in-the-loop systems. Collaborate with product and design teams to propose and prototype feedback mechanisms, review workflows, and correction loops that help keep AI agents accurate and trustworthy over time. Location This role is based in Vancouver, British Columbia. Learn more about Klue at klue.com.

Join our dynamic team at Voldex as a Senior Software Engineer, where you will play a pivotal role in developing innovative software solutions that enhance our products and services. This remote position allows you to work from anywhere in Canada while collaborating with a talented group of professionals dedicated to excellence and innovation.You will be responsible for designing, coding, and testing complex software applications, ensuring high performance and responsiveness to requests from the front-end. Your expertise will contribute to the architecture and design of our software systems, and you will also mentor junior developers, fostering an environment of learning and growth.

Are you an innovative Senior AI Engineer looking to make a significant impact? Join Procurify, a forward-thinking company dedicated to revolutionizing the way businesses manage their procurement processes. We are seeking a talented individual to lead AI initiatives that enhance our platform's capabilities.In this role, you will leverage your expertise in artificial intelligence and machine learning to develop cutting-edge solutions that drive efficiency and effectiveness in procurement. Collaborating with cross-functional teams, you will be instrumental in designing algorithms and models that optimize decision-making and improve user experiences.

Join Rockstar, a dynamic and rapidly expanding SaaS company dedicated to empowering creators, coaches, and online experts to cultivate vibrant online communities. Our innovative client provides a comprehensive, plug-and-play platform that enables users to effortlessly manage discussions, courses, payments, events, documents, workflows, matchmaking, directories, and much more—entirely on their personal websites. We are passionate about equipping individuals with the tools they need to own and define their online interactions.Our platform is akin to 'Shopify for online communities,' enabling creators, coaches, and online experts to establish a successful community business with tools for discussions, courses, payments, events, documents, workflows, matchmaking, directories, and beyond—all housed within their own website.Why this opportunity is unique…- As one of the initial engineers to join the team, you will engage with a well-established product and codebase that is already operational, supporting hundreds of customers and managing substantial monthly transactions. This position offers the advantages of being an early engineer without the challenges of starting from scratch.- You will collaborate with a team of highly skilled professionals, each bringing extensive experience and expertise from previous roles.- We take Typescript seriously. If you are enthusiastic about effectively applying type systems and functional patterns, this is the ideal environment for you.- We are integrating AI agents to enhance our capabilities. Significant effort has been devoted to constructing versatile and expressive application building blocks. AI will amplify these through MCP and agentic configurations, providing innovative tools without compromising stability.Key Responsibilities…- Collaborate closely with the team to scope and prioritize new features.- Write modular, maintainable, and thoughtful code.- Develop frameworks to empower AI coding agents to reliably implement changes and develop new features.- Monitor the production environment and engage with users to identify and resolve bugs.Remote Work RequirementsWork hours must overlap by at least 5 hours with New York, NY, USA.This role is ideal for individuals who…- Value working with Typescript, type systems, and functional programming patterns.- Enjoy crafting high-quality code within a fast-evolving product landscape.- Seek to influence the product's direction significantly.- Thrive in an autonomous working environment.- Are excited about creating innovative abstractions responsibly.- Are eager to explore unfamiliar technologies and concepts.