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Maintenance Performance Engineer

ExotecBirmingham, England, United Kingdom
On-site Full-time

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Experience Level

Experience

Qualifications

Requirements:A degree in Engineering, preferably with a focus on IT, robotics, or industrial automation. A minimum of 5 years of experience in technical customer support for applications, software, and/or hardware. Strong proficiency in software-oriented environments, with a capability to analyze and resolve complex issues. A solid foundation in electronics, mechanics, and automation. A high degree of autonomy, meticulousness, and outstanding interpersonal and communication skills.

About the job

At Exotec, we are pioneering technological innovation to transform the synergy between humans and robots. Our advanced solutions are integral to the success of leading retail and e-commerce brands, revolutionizing order fulfillment while alleviating labor challenges and enhancing workplace safety.

By merging artificial intelligence with cutting-edge hardware, our robotic systems are deployed globally. Our remarkable growth trajectory has established us as France's first industrial unicorn.

Joining Exotec presents an exhilarating opportunity to channel your skills into impactful work. Collaborate and evolve with over 1,000 ExoPeople worldwide to bring your ideas to fruition.

The robotics revolution is merely the beginning at Exotec. Are you ready to be a part of it?

As a Maintenance Performance Engineer, your responsibilities will include:

  • Engaging in Exotec’s maintenance operations and delivering operational support.
  • Assisting field maintenance teams with daily troubleshooting and technical tasks.
  • Visiting Exotec customer sites to assess their logistics and production requirements.
  • Executing retrofit maintenance tasks on systems and machines to achieve peak performance.
  • Communicating system issues clearly and accurately to clients and internal Exotec teams.
  • Driving continuous improvement in our systems, maintenance protocols, and operational processes.
  • Supporting the deployment of new systems or machines at customer locations.
  • Conducting software updates on systems in line with Exotec standards.
  • Responding swiftly to emergencies, escalating issues, and requesting assistance as necessary.
  • Acting as a crucial liaison with relevant suppliers regarding specific maintenance concerns.
  • Providing specialized technical support to Exotec’s field maintenance teams when required.
  • Conducting thorough problem analysis to identify root causes and implement effective corrective measures.
  • Performing any additional tasks pertinent to the role or aligned with the team’s objectives.

About Exotec

Exotec is at the forefront of robotics innovation, dedicated to reshaping the future of logistics and automation. Our state-of-the-art robotic solutions empower businesses to operate more efficiently and safely, ensuring that we remain leaders in the industry.

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