About the job
Join Ensono as a Major Incident Manager and become an integral part of our global Major Incident Management team. In this pivotal role, you will oversee the implementation, enhancement, and maintenance of our Major Incident Management processes, fostering collaboration across all levels of our support organization. During critical business-impacting incidents, you will ensure timely escalations to technical teams, coordinate responses, and drive improvements to minimize disruption and enhance service reliability.
