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Managed Service Provider Billing & Reporting Specialist

DruvaPune, Maharashtra, India
On-site Full-time

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Experience Level

Experience

Qualifications

Key Responsibilities SaaS Consumption Billing & Data Processing Oversee inbound consumption data feeds to accurately compute monthly usage-based billing for cloud software partners. Ensure accuracy by validating and scrubbing data from various systems for tenant-level precision across consumption, contracts, and rate card data. Implement new contracts, amendments, and tier updates; reconcile discrepancies between SFDC and internal rate card tables. Identify, validate, and map various cloud tenants (new, conversions, or legacy) to guarantee comprehensive billing capture. MSP Partner Reporting & Communication Manage all outbound MSP scorecards, consumption reports, and tailored partner summaries for monthly billing cycles. Convert internal consumption data into partner-facing reports, emphasizing usage trends, overages, and renewal triggers. Collaborate with MSP account managers to verify data with partners, ensuring accurate billing communications. Assist in partner reconciliation meetings by preparing detailed analyses of usage, overage, and underage metrics. Maintain master MSP mappings, ensuring Prime/Sub relationships are accurately represented across datasets. Automation & Process Improvement Promote consistency and efficiency in manual billing workflows—from tenant identification to monthly data uploads. Identify opportunities for automation to streamline processes and improve operational efficiency.

About the job

About Druva

Druva stands as the premier provider of cutting-edge data security solutions, empowering clients to safeguard and recover their data from diverse threats. Our Druva Data Security Cloud is a comprehensive, fully managed SaaS offering that provides air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures, facilitating quicker incident responses, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 clients, including 75 of the Fortune 500, Druva diligently protects business data in an increasingly connected world.

Explore more at druva.com and connect with us on LinkedIn, X, and Facebook.

About Druva

Druva is at the forefront of data security solutions, providing innovative ways for businesses to secure their data against threats. Our commitment to excellence and customer-centric approach makes us a trusted partner for organizations worldwide.

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