Management Training Program

Role Overview Semperis is seeking an Onboarding Program Manager in Austin to support new team members as they join the company. This role focuses on helping new hires understand company culture, internal processes, and essential tools. The Onboarding Program Manager will design and deliver onboarding strategies that support business goals and help newcomers feel welcome from day one. What You Will Do Coordinate and schedule training sessions for new employees Create and update onboarding materials Work closely with different departments to improve and streamline the onboarding process Maintain clear communication with new hires and internal teams What Helps in This Role Strong organizational skills Clear and effective communication Experience designing onboarding programs or similar initiatives Ability to collaborate across teams

Skimmer provides software for pool and spa service businesses, serving over 6,000 customers nationwide. With backing from private equity and a market of more than 70,000 pool service companies, Skimmer is positioned for significant expansion. The company has received high marks from customers, reflected in an NPS score of 68 and consistently positive reviews. Skimmer has earned recognition from the Inc. 5000, Deloitte Fast 500, Built In Austin's Best Startups, and as one of Austin's Best Places for Working Parents. Core Values Customer success drives company success. Diverse, humble teams win together. Results matter, and urgency fuels progress. Trust grows through open, transparent communication. Role overview The Customer Onboarding Team Manager leads a team of three Customer Onboarding Managers and reports to the VP of Customer Success and Support. This role manages onboarding for new clients and provides support to existing customers, with particular focus on larger SMB accounts. The manager combines team leadership with direct involvement in customer implementation, working to improve team performance, develop digital-led onboarding processes, and increase customer activation rates. The goal is to ensure every new pool professional is set up for success on Skimmer's platform. This position has a direct impact on customer retention, product adoption, and long-term growth across Skimmer's national customer base. Key responsibilities Team leadership and development Coach and mentor Onboarding Managers, supporting them in delivering strong customer experiences. Guide team development through one-on-one meetings, call shadowing, and targeted skills training. Set clear milestones and performance goals related to customer activation, focusing on both new client onboarding and engagement with current customers.

As an Onboarding Specialist at innergy1, you will play a crucial role in facilitating a seamless onboarding experience for new employees. Your primary responsibilities will involve guiding new hires through the onboarding process, ensuring they are well-acquainted with our company culture, policies, and procedures. You will act as a point of contact for new employees, addressing their queries and providing them with the necessary resources to succeed in their roles.This position offers a fantastic opportunity to contribute to a positive employee experience and foster a supportive workplace environment.

About SwapSwap is revolutionizing the landscape of modern commerce through its cutting-edge AI-native platform. We seamlessly integrate backend operations with innovative storefront experiences, designed for brands eager to sell anything, anywhere.Our platform centralizes global operations and empowers businesses with intelligent workflows, enabling data-driven decisions that protect margins in real-time. From cross-border transactions to demand planning and returns management, our products provide merchants with unparalleled transparency and confidence in their operations.At Swap, we foster a culture that prioritizes clarity, creativity, and shared ownership as we transform the global commerce landscape.About the RoleWe are seeking a dynamic individual who thrives at the intersection of technology, operations, and client engagement. As a Merchant Onboarding Technical Implementation Manager at Swap, you will lead merchants through their entire implementation journey — from technical discovery and solution design to configuration, testing, and launch. You’ll collaborate closely with merchant eCommerce, operations, and technical teams to understand their systems and data flows, configuring the Swap platform to meet their needs while providing expert support through integration challenges and workflow optimization.The ideal candidate will possess strong organizational skills, a solid understanding of technical concepts such as APIs and data structures, and an innate ability to build trusted relationships with clients. Your role will be pivotal in facilitating quick and successful merchant adoption of Swap, ensuring a smooth transition to realizing value from our solutions.Key ResponsibilitiesOversee the complete onboarding process for merchants, managing technical and operational workstreams to guarantee a seamless and timely launch.Conduct thorough technical discovery to assess merchant systems, data structures, workflows, and integration needs.Configure and test merchant environments, including API connections, workflow logic, and platform settings, to align with business objectives.Assist merchants with integration troubleshooting by analyzing payloads, logs, and system behaviors to ensure swift resolution.Maintain clear and proactive communication with merchant stakeholders, offering guidance, updates, and recommendations throughout the onboarding process.Facilitate effective training and enablement sessions to empower merchant teams in adopting Swap’s products and workflows confidently.

Skimmer is dedicated to revolutionizing the pool and spa service and repair industry. As a private equity-backed company, we proudly serve over 6000 customers using our innovative pool service platform to enhance their businesses. With over 70,000 pool service companies in this expansive niche, our mission is far from complete.Our customers' satisfaction is paramount; they appreciate our services as much as we value their feedback (check out our reviews and our impressive NPS score of 68!).Recently, we have been honored to be included in the Inc. 5000 list of the fastest-growing companies, the Deloitte Fast 500, and recognized as one of Built In Austin's Best Startups, alongside being named one of Austin's Best Places for Working Parents.We are in search of innovative thinkers who maintain humility, so let’s get started!Our Values: At Skimmer weUnderstand that our customers' success translates to our success.Cultivate humble, diverse teams that enjoy winning together.Act with urgency to drive results.Build trust through open and honest communication.About You: We are seeking a forward-thinking developer with a strong focus on AI for our growth and go-to-market development team. You will enhance our customers' experiences within the Skimmer app, particularly around new user registrations, billing processes, and onboarding. Reporting to the R&D / Development organization, you will collaborate extensively with all stakeholders involved in onboarding, customer experience, and billing (including Finance, Customer Success, and Support).Ideal candidates will have experience with API-based, real-time integrations, particularly with Stripe subscriptions. You will partner closely with both US-based and front-end developers to ensure optimal customer experiences at all times. Your role is essential in engaging new customers with Skimmer, facilitating their initial use of the platform, and ensuring each feature is accessible and user-friendly.The Growth Team is responsible for the initial interaction customers have with the Skimmer app, which includes Stripe subscriptions, implementation checklists, and initial setup processes. They monitor critical metrics such as “first 30-day retention” and “percentage of application configuration completed.”Your primary objective in this role is to deliver an exceptional customer experience for new accounts.

Join our award-winning AI marketing SaaS company as an Implementation & Onboarding Specialist. In this pivotal role, you will be responsible for ensuring our clients successfully integrate and utilize our innovative solutions. You will work closely with customers, guiding them through the onboarding process and addressing any questions or challenges they may encounter. Your expertise will be crucial in optimizing their experience and driving their success with our platform.

The Global Onboarding & Support Specialist will act as the primary liaison for our franchisees during the initiation of new studio openings. This role is essential in overseeing the onboarding and support processes across the global FIT House of Brands network. The individual will play a crucial role in fostering relationships and driving the proactive onboarding and support initiatives for our company.Key ResponsibilitiesThe Global Onboarding & Support Specialist is expected to: Deliver exceptional service throughout the onboarding journey for all global FIT House of Brands studios. Implement effective onboarding and franchisee support policies to ensure consistency and efficiency across all brands. Quickly address and resolve onboarding-related inquiries from the global brands’ networks. Collaborate with divisional and senior leadership to assess and propose enhancements to the global onboarding platforms aimed at improving franchise onboarding services. Champion a culture of excellence, teamwork, and accountability within the onboarding support team. Work alongside cross-functional teams to meet established service level agreements and resolution timelines. Contribute to the overall success of the business by collaborating with various global teams. Provide insights and recommendations to the Onboarding & Support leadership team to ensure effective communication and process execution. Maintain and execute onboarding policies to ensure timely studio openings across all global brands. Foster strong relationships with franchisees to promote collaboration, empathy, and teamwork. Uphold a positive attitude and a commitment to providing an outstanding onboarding experience while maintaining a supportive internal environment. Qualifications At least 2 years of relevant experience. Strong background in fitness sales and an understanding of the successful operation of fitness businesses. Previous experience in customer support is preferred. Ability to think strategically and adapt quickly in a fast-paced environment. A Bachelor’s degree is preferred. BenefitsFIT is dedicated to providing competitive compensation and benefits. Comprehensive Medical, Vision, and Dental insurance. Competitive salary based on experience. 401(k) retirement plan. Flexible and unlimited paid time off (PTO). Casual work environment.

At SpyCloud, we're dedicated to transforming the internet into a secure environment by combating the criminal underground. Our innovative solutions protect over 4 billion accounts across the globe, making significant strides against cyber threats. If you're looking to align your career with a mission-driven company at the forefront of cybersecurity, SpyCloud is the perfect place for you!As the Director of Program Management in the Product Success Organization, you will be pivotal in executing high-impact, cross-functional programs that enhance customer experiences and drive product adoption. Reporting directly to the Vice President of Product Success, your role will involve overseeing vital internal initiatives such as platform migrations, analyst credit workflows, and premium support delivery models.Working closely with teams in Product, Engineering, Customer Success, Support, and Operations, you will ensure seamless alignment and execution across complex projects. This highly visible position demands both strategic insight and practical implementation in a dynamic, fast-paced environment.Key Responsibilities:Oversee comprehensive program management for critical initiatives, including portal-to-console migration and management of premium support and analyst credit programs.Facilitate cross-functional planning, coordination, and execution with Product, Engineering, Customer Success, Support, and Operations teams.Utilize and implement AI agents to enhance various product success initiatives.Establish frameworks for programs, including timelines, milestones, and success metrics to guarantee timely, high-quality delivery.Proactively identify risks, manage dependencies, and escalate challenges to ensure program success.Collaborate with stakeholders to define program objectives, scope, and measurable outcomes that align with business priorities.Implement and refine program management best practices, tools, and processes.Communicate program status, progress, and outcomes clearly and consistently to leadership and stakeholders.Foster accountability across teams to meet program deliverables and business goals.

Join our dynamic team at leverdemo-8 as a Technical Program Manager in Austin, Texas. This role is pivotal in ensuring the success of various departments and teams. We are looking for innovative thinkers who thrive in a collaborative environment and are dedicated to driving projects to completion.

At BetterUp, we believe in the power of human transformation, and our approach to the employer-employee relationship reflects this belief.From your very first interview, you will notice our unique approach. Our candidate experience is designed to be refreshing and different from the norm.When you receive an offer and accept it, you gain more than just a paycheck; you will have access to a personal BetterUp Coach, a tailored development plan, a supportive manager, and an exceptional team—each member also has their own BetterUp Coach. Most importantly, you will engage in work that truly matters.This creates a focused and enriching work environment. It may not be for everyone, but for those who are passionate and driven, it represents a transformative career move.Join us, and we will ensure you experience the most rewarding years of your career while contributing to meaningful work within a vibrant and innovative culture.If this resonates with you and the following job description aligns with your skills, we would love to connect.We operate in a hybrid model, emphasizing in-person collaboration as needed. Employees should be able to work from one of our office locations at least two days each week (or eight days a month). Our U.S. office hubs are located in Austin, TX; New York City, NY; San Francisco, CA; and the Washington, DC metro area. For roles based in Europe, our office hubs are in London, UK, and Amsterdam, NL. Please ensure you can commit to this structure prior to applying.We are seeking a motivated and passionate Individual Contributor to join our Technical Program Management team within BetterUp’s Research & Development organization. The ideal candidate will have a proven track record of overseeing impactful projects from conception through execution and delivery. You will manage multiple product-led programs, coordinate dependencies, and engage stakeholders from partner teams. Your capability to navigate ambiguity, make informed decisions, and clarify objectives for teams is essential for achieving successful outcomes for our clients. The perfect candidate will possess robust program management experience, outstanding communication and leadership skills, and the ability to inspire and influence cross-functional teams. Previous experience in product or engineering management is a plus.

At ICON, we are seeking a skilled Print Operations Program Manager II to lead and innovate our Process, Planning, and Quality Programs within our Print Operations division. This pivotal role involves the creation, documentation, and implementation of operational processes and quality standards to enhance efficiency and effectiveness. Key responsibilities include developing comprehensive process documentation, workflows, checklists, and Standard Operating Procedures (SOPs) to elevate the quality and performance of our Print Operations. You will utilize tools such as Miro flow charts, Google Sheets, and Procore to detail our processes and collaborate closely with Print Operations Management to refine these methodologies in alignment with best practices. You will also coordinate efforts for process improvement initiatives, including data aggregation and analysis, scheduling meetings, and overseeing quality control procedures. This position will primarily be based at ICON's headquarters in Austin, Texas, with occasional travel (approximately 25%) to local job sites based on departmental requirements. You will report to the Print Workforce Manager and engage regularly with Print Operations and Print Logistics Managers, as well as field teams.

Join Aiven as a Startup Program Manager and play a pivotal role in driving innovation and growth. In this dynamic position, you will collaborate with cross-functional teams to enhance our startup initiatives, ensuring that our offerings resonate with the entrepreneurial ecosystem. You will utilize your strategic thinking and project management skills to oversee programs that support emerging businesses.

The future of AI—whether in training or evaluation, classical ML or agentic workflows—begins with exceptional data quality.At HumanSignal, we are pioneering the platform that drives the creation, curation, and assessment of that data. Our tools are utilized by top AI teams to ensure models are based on authentic real-world signals rather than irrelevant noise.Our open-source product, Label Studio, has emerged as the industry standard for labeling and evaluating data across various modalities—ranging from text and images to time series and agents in environments. With over 250,000 users and hundreds of millions of labeled samples, it stands as the most widely adopted open-source solution for teams dedicated to building AI systems.Label Studio Enterprise enhances this foundation with the security, collaboration, and scalability features necessary to support mission-critical AI workflows—facilitating everything from model training datasets to evaluation test sets and continuous feedback loops. We began our journey before foundation models became mainstream, and we are intensifying our focus now that AI is transforming the world. If you are passionate about assisting leading AI teams in developing smarter, more accurate systems, we would be thrilled to connect with you.HumanSignal is establishing the world’s first dedicated data creation labs—facilities where expert annotators, domain specialists, and AI trainers produce the highest quality training data in the industry.We are seeking an AI Trainer Onboarding and Support Specialist to serve as the first point of contact for our expanding community of AI trainers. Your role will involve helping new trainers get started, addressing their inquiries, swiftly resolving issues, and ensuring that everyone has the resources they need to excel in their work.This position is fundamentally about people. You will be the friendly voice (or message) guiding individuals through their initial annotation tasks, troubleshooting technical problems, or assisting them with payment queries. You will collaborate across time zones to support a global workforce, playing a crucial role in making HumanSignal a desirable environment for talented individuals to contribute.If you genuinely enjoy helping others succeed and have a knack for problem-solving, this role could be a perfect fit for you.

Wise is looking for a Program Manager - Business Operations to join the team in Austin. This position centers on shaping and improving operational strategies that drive efficiency across the company. The Program Manager works closely with cross-functional groups, oversees key projects, and ensures all efforts support Wise’s business priorities. Responsibilities Lead and coordinate projects aimed at streamlining operational processes Partner with teams throughout the organization to deliver projects that align with business goals Spot opportunities for improvement and put solutions in place to raise performance Work alongside stakeholders to strengthen both the customer experience and operational standards Encourage a workplace culture that values continuous improvement Location This role is based in Austin.

We are seeking a dedicated Onboarding Consultant to join our dynamic team at togetherwork. In this hybrid role, you will be responsible for guiding new clients through the onboarding process, ensuring a seamless experience as they integrate our solutions into their operations.Your expertise will help clients adapt to our services quickly, providing them with the necessary tools and support to maximize their success. If you are passionate about customer success and have a knack for problem-solving, we want to hear from you!

About UsGraphcore is a globally recognized leader in the field of Artificial Intelligence computing systems. We specialize in designing cutting-edge semiconductors and data center hardware that provide the specialized processing power essential for driving AI innovation while ensuring the efficiency required for its widespread adoption.As a proud member of the SoftBank Group, Graphcore belongs to an elite family of companies that are at the forefront of some of the world's most transformative technologies. We are excited to announce the opening of a new AI Engineering Campus in Austin, which will play a pivotal role in Graphcore's mission to shape the future of AI computing.Role DescriptionGraphcore is looking for a highly organized and technically savvy Program Manager to oversee the asset, material, and inventory management processes within our R&D infrastructure. This individual will be responsible for establishing and managing the complete lifecycle of materials that support our engineering labs and data centers—ensuring that every component, from GPUs and custom accelerators to cabling and spare parts, is meticulously tracked, delivered, and available when required. In this capacity, you will develop frameworks, tools, and workflows that guarantee reliability, compliance, and operational excellence across our global lab network.

AECOM is seeking a highly skilled Senior Program Manager for immediate employment in Austin or San Antonio, Texas. In this pivotal role, you will lead and manage medium to large-scale programs, providing technical leadership and strategic direction for program delivery at a regional level.Your responsibilities will include advocating for ethical and safe working practices, contributing to innovative program management methodologies, and collaborating with regional leadership to identify and develop solutions for new business opportunities. You will proactively manage risks, assess trends in your area of expertise, and support talent attraction and retention.As the Senior Program Manager, you will be accountable for the financial success and effective delivery of AECOM's Program Management agreements.

As the premier online real estate platform, Realtor.com® has been transforming the way people buy, sell, and rent homes for over 25 years. Our mission is to connect users with invaluable insights and expert guidance, making the home-finding journey seamless and empowering. We strive to provide a user-friendly experience that simplifies the decision-making process, ensuring our clients can navigate the complexities of real estate with confidence.Join our team in Austin, Texas, as we work to break down barriers in real estate, fostering connections and guiding individuals towards their dream homes.We are on the lookout for an experienced Staff Technical Program Manager to spearhead intricate initiatives within our Client Technology division. This pivotal role will coordinate efforts across engineering and product teams, ensuring that major projects are meticulously planned, structured, and executed with precision and operational excellence.The Staff TPM will collaborate closely with engineering and product leadership to transform strategic objectives into actionable programs. This position guarantees visibility across the portfolio, adherence to governance and SDLC standards, and promotes disciplined planning and execution across various teams.

Join Saronic as a Training Program Manager for our MUSV division, where you will play a pivotal role in developing and overseeing training programs aimed at enhancing the skills and capabilities of our teams. Your expertise will guide our training initiatives, ensuring that they align with our strategic goals and foster a culture of continuous learning and improvement.In this position, you will collaborate with various departments to identify training needs, design effective curriculum, and implement training sessions that engage and empower employees. You will also evaluate the effectiveness of training programs and make recommendations for enhancements to ensure optimal learning outcomes.