Manager, Applications Support - Fault Management

Join our team as a Cloud Support Engineer and become an integral part of our mission to deliver exceptional cloud services to our clients. In this role, you will provide top-notch technical support, troubleshoot complex issues, and collaborate with cross-functional teams to enhance our cloud offerings.

Are you passionate about cloud technologies and dedicated to providing exceptional customer support? Join Sonsoft Inc. as a Cloud Support Engineer, where you will play a crucial role in delivering top-notch cloud solutions to our clients. You'll work collaboratively with our talented team to troubleshoot and resolve technical issues, ensuring a seamless experience for our customers.

IonQ is pioneering the development of the world's most powerful full-stack quantum computer utilizing trapped-ion technology. We are transcending the boundaries of classical physics and existing supercomputing capabilities to usher in a new era of computational power. Quantum computing holds the remarkable potential to positively influence numerous facets of human life. IonQ's innovations are set to transform industries such as healthcare, materials science, finance, artificial intelligence, machine learning, and cryptography. Join us at the forefront of this technological revolution.We are in search of a strategic and visionary Director of Software Engineering to spearhead the development and operational excellence of the core services offered by the IonQ Quantum Cloud platform (experience it here: https://cloud.ionq.com). This critical role is responsible for providing seamless access to our advanced quantum computers and simulators through our APIs both in the cloud and on-premises. The Director will influence the technical trajectory of the IonQ Quantum Cloud API platform, ensuring its alignment with IonQ's broader business objectives and the emerging market opportunities within the ever-evolving landscape of quantum computing.The successful candidate will possess a wealth of experience in leading or contributing to multiple concurrent initiatives, adeptly balancing diverse activities with a focus on prioritizing efforts that yield the greatest impact. You will leverage your technical acumen and business insight to make impactful technology decisions. Striving for simplicity, you will exhibit significant creativity and sharp judgment. You will thrive in learning complex technical subjects, collaborating across various business domains, and play a pivotal role in advancing secure quantum computing.

At IonQ, we are pioneering the future of computing with our state-of-the-art full-stack quantum computer powered by trapped-ion technology. Our commitment to advancing beyond classical physics and current supercomputing capabilities is unlocking unprecedented possibilities in computing. Our quantum technology stands to revolutionize numerous sectors, including healthcare, materials science, finance, artificial intelligence, machine learning, and cryptography. Join us at the forefront of this groundbreaking technological evolution.We don’t just build the world’s best quantum computers—we also provide access to them via cloud services to customers around the globe, including organizations with complex needs.We are seeking a Staff Software Engineer to spearhead the development of our Identity and Access Management (IAM) and Role-Based Access Control (RBAC) systems. In this role, you will empower our customers to manage their identities and secure their data effectively. Collaborating closely with our product team and fellow engineers, you will play a pivotal role in constructing the premier quantum platform for our clients and partners.

Join our team as a Deskside Support Specialist, where you will play a vital role in ensuring our employees have the technical support they need to thrive. In this position, you will provide hands-on technical assistance, troubleshoot hardware and software issues, and maintain a high level of customer service.

Join our dedicated team as a Deskside Support Technician, where you will provide essential IT support to our clients in a dynamic office environment. In this role, you will troubleshoot hardware and software issues, assist with installations, and ensure that our users have the tools they need to succeed. Your expertise will be critical in maintaining optimal performance and enhancing user satisfaction.

Join our team as a Deskside Support Specialist and play a crucial role in enhancing user experience through effective technical assistance. You will provide on-site support to employees, ensuring that their IT issues are resolved promptly and efficiently. This role is ideal for individuals with a passion for technology and a desire to help others.

We are seeking a dedicated and experienced Manager of Applications Support with a strong focus on Configuration Management. In this role, you will lead a team responsible for ensuring the smooth operation and support of critical applications. Your expertise will guide the implementation of best practices in configuration management, facilitating seamless integration and deployment of software.You will collaborate with cross-functional teams, driving improvements in application performance and reliability. This position is ideal for a proactive leader who is passionate about technology and committed to delivering exceptional support to our clients.

We are seeking a dynamic and experienced Manager of Applications Support to lead our dedicated team at dstaff. In this pivotal role, you will oversee the support and maintenance of our applications, ensuring that our technology infrastructure operates smoothly and efficiently. Your leadership will guide a team of skilled professionals, fostering a collaborative environment that encourages innovation and excellence.As a Manager, you will be responsible for implementing best practices, optimizing application performance, and enhancing user experience. You will work closely with cross-functional teams to identify and resolve issues while developing strategies for continuous improvement.

As a Manager of Applications Support specializing in Change Management at dstaff, you will lead a dynamic team dedicated to ensuring seamless application operations and implementing effective change management strategies. Your role will involve overseeing application support processes, collaborating with cross-functional teams, and enhancing system performance to drive business success.

IonQ is at the forefront of revolutionizing computing technology with its groundbreaking full-stack quantum computer, powered by trapped-ion technology. We are transcending the boundaries of classical physics and contemporary supercomputing to usher in a new epoch of computing. The potential of quantum computing extends to enhancing various sectors of society, including healthcare, materials science, finance, artificial intelligence, machine learning, cryptography, and beyond. Join us in redefining industries through our innovative quantum computing solutions.We are seeking a Senior Staff Software Engineer in Application Engineering to join our dynamic Applications Engineer team. This cross-functional team is dedicated to translating the advancements in quantum technology into practical applications that deliver real-world value.Our mission goes beyond merely constructing the world's most advanced quantum computers; we are committed to leveraging state-of-the-art quantum computing tools to address tangible challenges. Our Applications Scientists have been collaborating with customers to develop prototypes, and our newly established Applications Engineering department will be instrumental in transforming these validated use cases into production applications, making these revolutionary tools accessible to a broader audience through SaaS delivery.Your role will be pivotal in transitioning existing proof-of-concept quantum codes into robust, production-ready applications. As a hands-on team lead, you will enhance the developer experience (DevEx) by implementing best practices for research-grade code. Responsibilities will include establishing CI/CD pipelines, software packaging tools, and both pre- and post-deployment tests for new algorithms. In addition, you will be tasked with optimizing and parallelizing traditional algorithms to streamline processing workloads. This role is akin to being a forward-deployed engineer for quantum computing applications, and ideal candidates will possess a diverse range of interests and expertise.This team will collaborate closely with Developer Tools, Infrastructure, and Product teams to devise effective solutions by selecting appropriate technologies and standardizing automated processes. The ideal engineer will possess comfort in refining quantum computing tools, such as chemistry simplification, one quarter and implementing novel quantum topology solvers as services the next—while enjoying collaborative programming with scientists. You will bring your classical computing expertise to complement our quantum knowledge.

We are seeking a Systems Engineer, not a traditional Mechanical Engineer III.The ideal candidate will possess a strong foundation in the following functional competencies: [1] Fact-Based Decision Making - Decisions are derived from factual analysis rather than intuition - Skillful problem analysis and resolution using logical frameworks [2] Communication and Presentation Skills - Effectively document data and decisions in a detailed, structured manner - Adapt presentation styles to suit various audiences - Convey complex technical information succinctly.Roles & Responsibilities[1] Translate business and user requirements into comprehensive system requirements. [2] Formulate and execute the verification strategy while reviewing results to ensure compliance with system requirements. [3] Develop and maintain the system design Failure Modes and Effects Analysis (FMEA), which informs module design FMEAs. [4] Establish and manage the project database utilized for documenting outputs throughout the V-model process. [5] Communicate V-model maturity status to management throughout the product development lifecycle.Minimum Qualifications[1] Bachelor’s or Master’s degree in Mechanical, Electrical, or Biomedical Engineering. [2] A minimum of 2 years of experience in a product development environment, with a focus on requirements management, preferably using DOORS or a similar tool, and familiarity with product development compliant to Subpart C of the Quality System Regulation. [3] At least 1 year of experience applying Design for Six Sigma methodologies and tools.

We are seeking a dynamic and detail-oriented Quality Assurance Engineer III to join our team. If you thrive in a challenging environment and are passionate about quality transformation, this role is tailored for you. We are in search of a dedicated professional who embodies perfectionism and is committed to excellence as a core value, not just a job.

IonQ is at the forefront of revolutionizing quantum computing, developing the world's most advanced full-stack quantum computer powered by trapped-ion technology. We are transcending the boundaries of classical physics and current supercomputing capabilities to usher in a transformative era of computing. Our quantum systems are poised to enhance every facet of human existence. IonQ’s innovative technology is set to reshape industries such as healthcare, materials science, finance, artificial intelligence, machine learning, cryptography, and more.We invite a talented Staff Quantum Control Hardware Engineer to join our Networking, Sensing, and Security division. In this pivotal role, you will collaborate with a diverse team dedicated to advancing IonQ's mission of building the most powerful quantum computers and interconnected systems aimed at solving the world's most intricate challenges.As part of this position, you will be responsible for designing the essential physical layer interface for next-generation quantum networking nodes and high-precision sensing devices. Your expertise will be instrumental in creating low-noise, high-precision mixed-signal hardware crucial for controlling optical sources and reading single-photon detectors. This role offers a unique opportunity to shape the hardware architecture that will facilitate the quantum internet and ultra-secure communications.Key Responsibilities:Design and develop low-noise, high-precision mixed-signal circuit boards (DACs/ADCs) for driving optical modulators and laser sources for quantum networking protocols.Engineer ultra-low-noise readout interfaces for single-photon detectors utilized in Quantum Key Distribution (QKD) and sensing applications.Ensure hardware designs maintain the signal integrity and coherence necessary to preserve quantum states during transmission and transduction.Collaborate closely with FPGA Engineers to gather timing specifications and provide signal conditioning details for synchronization across network nodes.Lead the complete hardware lifecycle from schematic capture and PCB layout to simulation, testing, and system integration within a sensing or security testbed.Troubleshoot complex hardware interactions to reduce phase noise and jitter in networking hardware.Mentor junior hardware engineers and guide technical decisions regarding the physical layer architecture for security products.

Join info-ways as a Service Virtualization Engineer in Bothell, WA. In this pivotal role, you will be responsible for developing and managing virtualized services that enhance software testing processes. Your expertise will directly contribute to improving software quality and accelerating release cycles.

At IonQ, we're at the forefront of quantum computing innovation, developing the world's most advanced full-stack quantum computer powered by trapped-ion technology. Our mission is to transcend the limits of classical computing and reveal a new era of computational possibilities. Quantum computing is set to transform numerous sectors including healthcare, materials science, finance, artificial intelligence, and more. Join us as we lead this transformative journey.As a Senior Staff Software Engineer focusing on HPC integration, you will play a key role in creating and maintaining our software interfaces with SLURM and other open HPC stacks. Your contributions will be vital in harnessing the power of quantum computers alongside classical data centers, enhancing our capabilities to tackle the world's most complex challenges.

Join IonQ as a Senior Deployment Manufacturing Engineer specializing in Optomechanical Systems. In this pivotal role, you will lead the deployment of cutting-edge quantum computing technologies, ensuring precision and efficiency in manufacturing processes.Your expertise in optomechanical systems will be crucial in advancing our production capabilities and supporting the development of innovative quantum solutions. You will collaborate with cross-functional teams to drive product improvements and optimize manufacturing workflows.

IonQ is pioneering the development of the most advanced full-stack quantum computer, leveraging trapped-ion technology. We are transcending the boundaries of classical physics and contemporary supercomputing to usher in a new epoch of computing. The transformative potential of quantum computing can enhance every facet of human life. IonQ's groundbreaking computers are set to revolutionize sectors such as healthcare, materials science, finance, artificial intelligence, machine learning, cryptography, and beyond. Join IonQ as we lead this technological renaissance.We are actively seeking a Senior FPGA Engineer to become a vital member of our innovative team. In this role, you will collaborate within a multidisciplinary team dedicated to advancing IonQ's mission of constructing the leading quantum computers and networked systems to tackle the world's most intricate challenges.Your primary focus will be on the Real-Time Classical Channel, where you will develop the embedded logic essential for synchronizing and controlling quantum operations with nanosecond precision. You will oversee the firmware and logic running on FPGAs, executing critical tasks such as nanosecond-level synchronization and managing "Repeat-Until-Success" feedback loops. This role is integral to providing the hardware abstraction layer that enables the quantum node's operating system to operate seamlessly.

IonQ is at the forefront of the quantum computing revolution, creating the most advanced full-stack quantum computer utilizing trapped-ion technology. Our mission is to transcend the boundaries of classical physics and current supercomputing capabilities, ushering in a transformative era in computing. With the potential to revolutionize fields such as healthcare, materials science, finance, artificial intelligence, machine learning, and cryptography, IonQ is poised to make a significant positive impact on society.As part of our growing Production Engineering Test Team, we are seeking a Senior Electrical Systems Integration and Test Engineer. In this pivotal role, you will be responsible for defining and implementing comprehensive testing strategies to support various phases of hardware testing at IonQ. Collaborating with cross-functional teams, you will identify challenges and implement scalable solutions. Your expertise in developing requirements-based test architectures for intricate hardware systems, including design for test and manufacturing, will be crucial. Travel may be required for customer deployments.