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Manager, Customer Success Engineering

On-site Full-time

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Experience Level

Manager

Qualifications

To excel in this role, you should possess:A degree in Computer Science, Engineering, or a related field.5+ years of experience in a technical support or engineering role, with at least 2 years in a managerial position. Exceptional problem-solving skills and a customer-centric mindset. Strong communication skills, both verbal and written. A proven track record of leading technical teams and driving performance improvements.

About the job

DigitalOcean is hiring a Manager, Customer Success Engineering in Seattle. This position leads a team focused on supporting customer success through technical expertise. The goal: improve customer satisfaction and ensure technical solutions match what customers need.

What you will do

  • Oversee engineering support for customer success initiatives
  • Guide a team dedicated to helping customers get the most from DigitalOcean's cloud products
  • Work closely with clients and internal teams to build strong, effective relationships
  • Help align technical solutions with real customer requirements

About DigitalOcean

DigitalOcean's mission is to simplify cloud computing for developers. Customer Success Engineering plays a key role in making that happen.

About DigitalOcean

DigitalOcean is a leading cloud infrastructure provider dedicated to simplifying cloud computing for developers worldwide. With a focus on providing innovative solutions and exceptional customer service, we empower developers to deploy and scale applications that drive business success.

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