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Mandatory Internship in Service Design at Bosch eBike

Robert Bosch GmbHFrankfurt am Main
On-site Internship

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Experience Level

Entry Level

Qualifications

Education: Currently pursuing studies in Service Design, Strategic Design, Psychology, or a related field. Experience and Knowledge: Familiarity with service design principles, customer journey mapping, and relevant methods and tools. Experience in user research and workshop facilitation will be advantageous. Personality and Working Style: You are a creative, organized, and dependable individual with excellent communication skills. You are motivated, team-oriented, and proactive in approaching problems with a user-centered focus. Work Routine: Utilizing a modern toolchain, partial remote work is possible. Languages: Proficient in English; knowledge of German is a plus.

About the job

  • As an intern, you will collaborate with our talented Service Designers on diverse projects. Your role will involve supporting the design and development of user-centered services through user research, insights analysis, and the creation of service blueprints and customer journey maps.
  • You will engage with cross-functional teams to apply service design methodologies, enhancing user experiences across various projects.
  • This internship provides the opportunity to design and facilitate workshops and co-creation sessions, gathering essential feedback from users and stakeholders to guide the design process.
  • Additionally, you will participate in experimentation and prototyping to refine service concepts.
  • Join an open-minded, interdisciplinary team of designers, researchers, and business professionals, where your creativity and structured approach will thrive.

About Robert Bosch GmbH

At Bosch, we are committed to shaping the future by creating innovative technologies and services that inspire and enrich lives. We promise our associates a supportive environment where we grow together, enjoy our work, and inspire one another. Join us and experience the difference!

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