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Manufacturing Systems Engineering Technician

On-site Full-time

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Experience Level

Experience

Qualifications

QualificationsAssociate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). Minimum of 3 years of experience in technical support, IT/OT, or a comparable role. Demonstrated proficiency in troubleshooting hardware, software, and networking issues. Outstanding communication and customer service skills, capable of articulating technical issues to non-technical users effectively. A strong problem-solving mindset, keen attention to detail, and the ability to prioritize effectively.

About the job

Saronic Technologies is at the forefront of transforming maritime autonomy, committed to pioneering innovative solutions that optimize operational efficiency through cutting-edge autonomous platforms.

Job Overview

We are looking for a Manufacturing Systems Engineering Technician who will play a vital role in our manufacturing operations. This position bridges the gap between Information Technology (IT) and production, ensuring the seamless functionality of essential systems such as Zebra printers, barcode scanners, production workstations, and various manufacturing applications. You will collaborate closely with IT, manufacturing, and operations teams to support daily production activities while driving ongoing enhancements in systems, processes, and overall uptime.

Responsibilities

  • Deliver both frontline and escalated support for manufacturing systems and operational technology, including Zebra printers (ZPL configuration and troubleshooting), barcode scanners, production-floor workstations, displays, shop-floor networking, and IoT devices.

  • Identify and resolve hardware, software, application, and network issues affecting production, acting swiftly to minimize downtime.

  • Serve as the primary responder for manufacturing system incidents, coordinating resolution efforts across functional teams as needed.

  • Assist with data-related tasks and production workflows, including basic query troubleshooting (SQL, Splunk; skills in Python are a plus).

Qualifications

  • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).

  • Minimum of 3 years of experience in technical support, IT/OT, or a comparable role.

  • Demonstrated proficiency in troubleshooting hardware, software, and networking issues.

  • Outstanding communication and customer service skills, capable of articulating technical issues to non-technical users effectively.

  • A strong problem-solving mindset, keen attention to detail, and the ability to prioritize effectively.

Preferred Qualifications

  • Familiarity with manufacturing systems (MES, PLCs, SCADA).

  • Experience with industrial label printers (Zebra, ZPL, BarTender, etc.).

About Saronic Technologies

Saronic Technologies is a pioneering company dedicated to transforming maritime autonomy through innovative solutions. We focus on enhancing operational efficiency with state-of-the-art technologies that redefine how maritime operations are conducted.

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