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Marketing Services Program Manager - Americas

Stripe, Inc.Seattle, WA
On-site Full-time

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Experience Level

Manager

Qualifications

Who You AreWe seek a highly skilled and results-oriented Marketing Services Program Manager to spearhead the process ownership of multi-channel marketing campaign execution. An ideal candidate will possess strong analytical and strategic skills, with a proven track record in campaign management and execution.

About the job

Join Our Team

About Stripe

Stripe is a leading financial infrastructure platform empowering businesses of all sizes, from the world's largest corporations to innovative startups. Our mission is to enhance the GDP of the internet, presenting an incredible opportunity to contribute to the global economy while doing impactful work.

About the Marketing Services Team

The Marketing Services team consists of marketing execution specialists and strategic thinkers dedicated to enhancing efficiency. We collaborate closely with Regional and Demand Marketing, Growth, Martech, and creative teams to create scalable, high-impact campaigns across various channels. This position primarily supports our Global Campaigns marketing team.

Your Role

Key Responsibilities

  • Be the process owner for campaign execution across email, landing pages, and paid media, assisting Growth, Lifecycle, and Global Campaigns marketing teams.
  • Determine campaign requirements, evaluate complexity, and oversee capacity planning for seamless execution.
  • Advise on Marketo and Braze best practices with an emphasis on automation, scalability, and operational design.
  • Design and implement complex nurture and trigger campaigns, and develop standardized processes for wider adoption.
  • Work alongside marketing stakeholders to streamline workflows and enhance campaign delivery efficiency.
  • Lead initiatives to resolve recurring execution challenges—define objectives, success metrics, and establish repeatable processes.
  • Proactively identify operational risks, communicate effectively with stakeholders, and implement sustainable solutions.
  • Drive continuous improvements in marketing execution through process innovation, automation, and efficiency enhancements.
  • Collaborate cross-functionally with Growth, Regional and Demand Marketing, Engineering, and Design teams to align priorities and execution strategies.
  • Maintain comprehensive documentation and facilitate coordination with offshore production teams.

About Stripe, Inc.

Stripe is revolutionizing the financial ecosystem, providing businesses with the tools they need to thrive in an increasingly digital economy. Join us in our mission to simplify payment processing and make economic opportunities accessible to all.

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