About the job
ConvenientMD works to improve healthcare access for patients and providers throughout New England. The Saugus, Massachusetts team values strong patient outcomes and supports professional growth among colleagues.
Role overview
The Medical Assistant (MA) for Urgent Care is an important part of the clinic’s daily operations. This role supports healthcare providers, helps patients feel comfortable, and contributes to a smooth clinic experience. The work has a direct impact on the health of the local community.
What you will do
- Patient interaction: Greet patients, answer questions, and share information about medical conditions, treatments, and medications.
- Explain how to take prescribed medications, including details about dosage and possible side effects.
- Provide guidance on lifestyle changes, preventive care, and next steps after visits.
- Address patient concerns with clear and supportive communication.

