About the job
About Us:
At Industrious, we pride ourselves on being the leading provider of premium workplace-as-a-service solutions, renowned for offering the highest-rated work environments in the industry. Our mission is to create exceptional workdays for teams of every size and stage, including our own. We understand that a fulfilling workday is driven by the people you collaborate with and the challenges you tackle together. We're in search of creative thinkers who thrive in a genuinely collaborative atmosphere. As a unified team, we celebrate innovation and value every achievement. We are passionate about making a significant difference in our members' workplace experiences.
Embracing Authenticity: We believe that great days begin when everyone can express their true selves at work. The diversity of thoughts, backgrounds, and ideas is essential to our success in delivering outstanding workplace experiences for our members and each other. Industrious is dedicated to fostering an inclusive and respectful environment that values individuality and uniqueness. You are recognized for who YOU are, and we celebrate our people as individuals who can achieve remarkable outcomes when we work in harmony.
For more information, please visit: www.industriousoffice.com/careers.
Role Overview:
As a Member Experience Associate at Industrious, you will be at the forefront of our member experience, dedicated to ensuring every visitor has a remarkable day. Your responsibilities will vary day-to-day, but here’s what you can expect:
Be the welcoming face of our office, preparing the space each day by brewing coffee, setting up breakfast, and stocking communal amenities.
Take initiative in managing inventory and ordering supplies for your location.
Create exceptional events, focusing on the details to enhance our members' experiences.
Ensure a smooth onboarding process for new members by integrating them into our systems for a seamless first day.
Assist members with any IT or Wi-Fi issues, no challenge is too big or small.
Engage in local marketing initiatives to highlight the value of our flexible workspace solutions to potential members.
Conduct tours of the facility while your Member Experience Manager is occupied with another prospective member.
