Member Experience Associate - Austin

Urban Compass seeks a Workplace Experience Manager based in Austin. This position centers on creating a collaborative and productive office environment. The goal is to ensure the workspace feels both welcoming and efficient for everyone. Key responsibilities Work closely with various teams to implement workplace management practices that support collaboratio…

Role overview The Workplace Experience Associate at Orchard plays an important part in shaping a welcoming and productive environment for employees in Austin, Texas. This position centers on supporting day-to-day needs, fostering a positive atmosphere, and helping drive engagement within the team. What you will do Greet employees and visitors, making sure everyone feels comfortable and supported Respond to employee requests and address workplace needs as they come up Assist with engagement activities and initiatives that strengthen team culture Impact This role helps maintain a positive environment and supports employee well-being and productivity across Orchard's Austin office.

As a Workplace Experience Coordinator at Red Panda Data, you will play a vital role in enhancing the overall workplace environment and ensuring a positive experience for all employees. You will be responsible for coordinating workplace activities, managing logistics for events, and implementing initiatives that promote a vibrant company culture.

We are seeking a dynamic and results-driven Regional Workplace Manager to oversee and enhance our workplace operations in the Austin area. In this role, you will be responsible for ensuring that our work environment is optimized for productivity and employee satisfaction, while fostering a culture of collaboration and innovation.

About the Company:Industrious stands as the leading premium workplace-as-a-service provider, renowned for hosting the highest-rated work environments in the industry. Our mission revolves around crafting exceptional experiences for teams of all sizes and phases, including our own. We believe that a fulfilling workday is shaped by the people you collaborate with and the challenges you tackle together. We seek individuals who thrive on innovative thinking and excel in a genuinely cooperative atmosphere. As teammates, we embrace fresh ideas and celebrate every achievement. Our goal is to make a significant impact on our members' workplace experiences.We believe that authentic self-expression is essential for great days at work. The diversity of backgrounds, perspectives, and ideas is vital for our success in providing outstanding workplace experiences, both for our members and ourselves. Industrious is dedicated to fostering an inclusive and respectful environment that values your uniqueness and individuality. You are appreciated for being YOU. We honor our team members as individuals capable of achieving remarkable results when united as one.We are proud to have been named one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and recognized as one of Forbes’ Best Startup Employers.To learn more, visit www.industriousoffice.com/careers.About the Role:This is an in-person hospitality role, requiring presence on-site five days a week. Candidates must reside within a reasonable commuting distance from Austin, TX. To assist with this, our compensation package features excellent commuter benefits!As a Member Experience Manager, you will be the primary problem solver, momentum driver, and experience creator for our members. You will be the key connector and the person everyone recognizes. As the manager of your own location, you will leverage your business acumen to organize details and communications, ensuring seamless operations. You are comfortable engaging with executives, and your enthusiasm drives you to connect with the broader business community. You will take pride in representing Industrious in your local market while identifying prospective members to provide them with an exceptional workday. Your genuine curiosity will enhance your success in our consultative sales approach by uncovering and addressing members' needs. You will orchestrate memorable events and relish the effort required behind the scenes to make them a success. You have a passion for helping others.

DLR Group stands as a leading integrated design firm committed to enhancing the human experience through innovative design. Our mission is to enrich the lives of our clients, communities, and the planet through thoughtful, impactful design solutions. If you share our passion, we invite you to explore this opportunity.We are currently seeking a Regional Workplace Leader to join our Texas team. This pivotal role will be based in one of the following vibrant cities:AustinDallasHoustonAbout the Workplace Team at DLR GroupOur Workplace practice offers a comprehensive range of services to both end users and developers across the United States, including core and shell architecture, tenant improvements, interior design, workplace strategy, engineering, and building performance optimization. The collaborative leadership within our Workplace studio empowers us to deploy expert teams capable of tackling any workplace building project or program, regardless of its scale or location.

At TerraFirma, we are pioneering a new approach to earth movement for construction. Founded by visionary former SpaceX engineers and supported by Bain Capital Ventures, we are transforming the construction landscape through automation, making it faster, more cost-effective, and safer.Our Story & MissionAt SpaceX, we contributed to monumental achievements such as building the largest rocket in history and launching the most extensive constellation of satellites, expanding connectivity for millions globally. Our key takeaway was the paramount importance of infrastructure.At Starbase, we discovered that the greatest challenge in launching missions to Mars wasn't the rocket itself, but rather the slow, expensive, and cumbersome process of establishing the necessary infrastructure. The absence of buildings, roads, utilities, communications, and waste management resulted in prolonged timelines and resource expenditure.From a fundamental perspective, this inefficiency is unjustifiable. Creating the groundwork for progress shouldn't be this arduous or costly. This realization led us to apply the same engineering principles that facilitated our achievements in space exploration and mass manufacturing to the infrastructure domain. By embracing simplification, iteration, acceleration, and automation in construction, we can usher in a transformative era in global building practices.Accelerating infrastructure fosters progress across all sectors, creating a self-sustaining mechanism to address humanity's most pressing challenges. The innovations we cultivate on Earth will lay the foundation for the technologies that will someday enable settlement on Mars.Job OverviewAs the Workplace & Office Coordinator, you will be the essential force that ensures smooth operations at our headquarters. Your responsibilities will include maintaining an organized and well-stocked workspace, coordinating with vendors for repairs and services, managing shipping and receiving logistics, and overseeing IT procurement and equipment setup. Furthermore, you will prepare the site for recruiting events and client tech demonstrations, as well as support team events and off-site activities.

Saronic Technologies is at the forefront of transforming autonomy in maritime environments, committed to creating cutting-edge solutions that optimize operations through intelligent and autonomous platforms.Job OverviewWe are in search of a detail-oriented, proactive, and adaptable Workplace Specialist to oversee the daily operations of our Austin office. This individual will play a pivotal role in fostering a functional, welcoming, and engaging atmosphere for both employees and visitors. The Workplace Specialist will manage vendor relationships, address facility needs, and support culture-building initiatives, acting as the primary contact for workplace inquiries and operational assistance. The ideal candidate thrives in a fast-paced startup environment, combining meticulous attention to detail with outstanding communication and problem-solving abilities.Key ResponsibilitiesOffice & Facilities OperationsAct as the main point of contact for all workplace-related inquiries within our Austin office.Oversee daily office operations, including inventory management, kitchen supplies replenishment, and mail/package distribution.Manage workplace communication through email and Slack, ensuring timely responses to employee requests and effective prioritization.Vendor & Partner ManagementEngage with external vendors (such as food service, office supplies, maintenance) to ensure timely support in collaboration with the Workplace Manager.Cultivate strong vendor relationships and monitor service quality.Coordinate with swag vendors for logistics management, including employee orders and event-related items.Employee Support & EngagementProvide essential support to employees across departments to facilitate seamless daily operations.Assist in organizing and executing company-wide events, team offsites, and meetings.Contribute to initiatives that promote a positive and connected workplace culture.Operational SupportTrack and manage small office projects and special requests.Ensure that the Austin office maintains a high standard of safety and alignment with company policies.

Join innergy1 as an Employee Experience Manager, where you will be at the forefront of enhancing our employee journey. In this pivotal role, you will design and implement strategies that foster a positive workplace culture and improve employee engagement. Your efforts will directly impact our team's experience and overall organizational success.

Join Everlywell as a Product Manager for our Experience Platform, where you will play a pivotal role in shaping the future of personalized healthcare solutions. You will collaborate with cross-functional teams to develop and enhance our digital products, ensuring they meet customer needs while driving business goals. Your insights and expertise will guide product strategy and roadmap, ultimately enhancing user experience and engagement.

Role overview ttecdigital is hiring a Customer Experience Management Consultant in Austin, TX. This position centers on helping organizations strengthen their customer relationships across various touchpoints. The consultant will play a key role in shaping customer journeys that foster satisfaction and long-term loyalty. What you will do Advise organizations on improving each stage of the customer experience Collaborate with cross-functional teams to design and put in place strategies for stronger customer engagement Share knowledge of industry best practices to guide operational improvements

About DialpadDialpad is an innovative AI-driven customer communications platform that is revolutionizing the way businesses interact with their customers. Trusted by over 50,000 companies worldwide, including industry giants like Netflix, RE/MAX, and Uber, Dialpad empowers organizations to forge stronger connections through real-time insights powered by AI. Discover more at dialpad.com.Join Our TeamAt Dialpad, you will collaborate with a dynamic team dedicated to our mission of ensuring customer and employee success. Every conversation counts, and we are enhancing each interaction with a platform that provides actionable insights and automation for our clients.We embrace continuous growth, allowing every team member to utilize cutting-edge AI to enhance our platform and their own professional skills. We seek individuals who exceed expectations and embody our core values: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your RoleAs a Customer Experience Learning Experience Designer (LXD), you will be instrumental in crafting outstanding learning experiences that are vital to the success of our CX team and Dialpad University (DPU). Utilizing your industry expertise, you will oversee the implementation of the next phase of our Support team's New Hire Training program, our “Upskilling” initiatives, and tailored training solutions that bridge identified gaps while aligning with our organizational objectives. Additionally, you will manage course development within our customer-facing university, incorporating needs analysis, instructional design, evaluation frameworks, accessibility, and branding elements to create a cohesive learning journey for Dialpad’s educational programs. You will leverage our Learning Management System (Docebo) to monitor learner progress and comprehension, automating reports and notifications to keep stakeholders and learners informed.

About SentralSentral is revolutionizing community living by offering a unique blend of residential hospitality. Our mission is to lead the industry through exceptional performance, enriched experiences, and a cohesive network of communities. With a focus on Home+, we elevate the comfort, convenience, and connectivity that a home provides. Our distinct communities are located in prime urban settings and come equipped with innovative technology and top-notch amenities designed to enhance daily living. Experience life on your own terms in vibrant cities such as Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more locations launching soon.Our core values emphasize our dedication to our employees, prioritizing service excellence, ownership mentality, and continuous improvement. We believe in fostering a culture of personal growth, career advancement, and diversity within our workforce. Through ongoing learning and development opportunities, leadership coaching, and mentorship programs, we cultivate an empowering environment rooted in empathy and growth. Our team comprises curious and adventurous individuals who are committed to continuous learning and achieving outstanding results.Discover more about us at www.Sentral.com.Position Overview and ResponsibilitiesAs a vital member of the Sentral team, the Assistant Community Manager will embody a proactive, solution-oriented mindset with an entrepreneurial spirit. Reporting directly to the General Manager, you will manage administrative and organizational tasks such as engaging with residents, processing rent payments, maintaining basic financial records, scheduling property viewings, and ensuring facility upkeep. Additionally, you will evaluate prospective tenants and negotiate lease agreements.This is an in-person role located on-site at the property.Key Responsibilities:Maintain Sentral’s standards, policies, and commitment to excellent customer service.Assume the General Manager's responsibilities in their absence, in line with company and community protocols.Build strong relationships with residents and guests to foster a welcoming atmosphere.Address resident and guest inquiries and concerns promptly.Oversee the lease renewal process and enhance resident retention efforts.

At Shift Robotics, our flagship product, Moonwalkers, is not just a gadget; it's a revolutionary experience that you need to try to truly appreciate. While millions have enjoyed our viral videos, we are now focused on creating the necessary in-person opportunities to convert that excitement into substantial revenue. This role is pivotal in bridging that gap.As the Brand Experience & Field Marketing Manager, you will oversee an extensive range of brand experience and field marketing initiatives, including live demonstrations, pop-up activations, trade shows, retail partnerships, and community events. You will be instrumental in getting Moonwalkers onto people's feet and transforming their initial reactions into purchases, media coverage, and buzz. Furthermore, you will develop a comprehensive playbook to ensure that our efforts can scale effectively.This position is highly dynamic and requires you to be actively engaged on the ground—frequently attending events, visiting retail locations, and engaging directly with customers. You will embody the role of a brand storyteller, event coordinator, and revenue generator.Your Responsibilities:Design and implement live demonstration experiences, pop-ups, and field activations across the United States (and potentially worldwide), ensuring measurable conversion rates.Establish and manage the event calendar, including trade shows, technology expos, consumer festivals, and retail engagements where Moonwalkers will have the most significant impact.Create and oversee a demo program that encompasses unit logistics, training materials for event staff, and standard operating procedures for safe and engaging product trials.Collaborate with retail partners (such as IKEA) on in-store activations, endcap experiences, and co-marketing strategies.Capture engaging content at each event—videos, testimonials, and social media moments—and integrate them into our digital marketing strategy.Manage our brand's presence at industry events (like CES and mobility conferences), overseeing booth design, staffing, and follow-up activities.Monitor and report on the return on investment (ROI) for field marketing initiatives, including demo-to-purchase conversion rates, event-attributed revenue, cost per acquisition, and audience reach.Build and nurture relationships within communities and micro-audiences (such as runners, dog walkers, commuters, and warehouse workers) who are natural advocates for Moonwalkers.Collect real-world user feedback during events and collaborate with engineering teams to integrate insights into product development.

The User Experience Internship at Realtor.com is designed for master's level students interested in shaping how people buy, sell, and live in their homes. Based in Austin, Texas, this 11-week summer program in 2026 offers hands-on experience in the online real estate industry. Role overview Interns join a team focused on projects that have a direct impact on the company’s mission to simplify home decisions. The work provides a chance to gain practical skills and insight into the real estate marketplace while contributing to meaningful initiatives. Program highlights Work on projects that support Realtor.com’s mission and business goals Collaborate with professionals across technology, product, marketing, and other departments Participate in executive speaker sessions and team-led workshops for a deeper business perspective Receive mentorship from experienced team members and share your ideas Build relationships with peers and leaders while developing new skills What you will do Engage in real projects that align with the company’s mission Work with cross-functional teams Attend speaker series and workshops to broaden your understanding of the business

Join us at base-power as a Member Experience Intern, where you will have the opportunity to enhance our members' experiences and contribute to our mission of providing exceptional service. In this dynamic role, you will collaborate with various teams to gather insights and implement strategies that improve member satisfaction.

At Enviromedica, we are more than just a natural products company; we are a passionate team committed to promoting wellness with integrity and care. Located in vibrant North Austin, our modern, collaborative workspace is infused with natural light and energy, allowing each team member to play a vital role in our collective growth. Join us for an exciting opportunity to be part of an organization that truly values its people and customers.Position OverviewThe Customer Experience Specialist acts as a trusted intermediary between our customers and our brand, ensuring a seamless interaction across phone, email, and digital platforms. This position provides detailed product and service information, assists with order placement and fulfillment, and effectively resolves customer inquiries with accuracy, empathy, and efficiency. Beyond traditional support tasks, the Specialist also manages customer reviews, oversees service inquiries across eCommerce platforms, and collaborates closely with Sales, Fulfillment, and Operations to ensure the delivery of high-quality service.Exceptional Customer Experience Specialists are genuinely enthusiastic about assisting customers. They possess patience, empathy, and outstanding communication skills, enabling them to troubleshoot, research solutions, and advocate for the customer confidently. Success in this role requires adaptability, strong problem-solving abilities, and the capacity to manage multiple priorities while maintaining a professional and positive demeanor.Ultimately, this role is centered around building trust, fostering positive experiences, and ensuring that customers feel valued at every stage of their journey.

Role overview The Customer Experience Lead at truemed plays a key role in shaping every stage of client interaction. This position is based in either Los Angeles, CA or Austin, TX. The main focus is to raise client satisfaction and nurture lasting relationships with customers. What you will do Manage and guide a team dedicated to providing excellent service for truemed clients Evaluate customer feedback to spot trends and highlight opportunities for improvement Create actionable recommendations based on analysis of customer data Put new strategies in place to enhance the customer journey and deepen engagement Promote a culture centered on service and strong, ongoing client partnerships

About PlacemakrAt Placemakr, we blend the comforts of home with the luxuries of hospitality. By merging apartment living, vacation rentals, and hotel experiences, we provide a unique stay for our guests. Collaborating with developers, property operators, and investors, we curate a selective collection of apartment-style accommodations in desirable neighborhoods. Our tech-enabled properties offer unparalleled guest experiences and significant value to the real estate they occupy. Whether our guests stay for a night or a year, they find not just a place to rest, but a true home away from home. Our dedicated property teams focus on maintaining our buildings and ensuring an exceptional experience for all residents and guests. Non-property teams support these operations and contribute to the overall growth of our platform. Enjoy the flexibility of a remote-first work model while maintaining a reliable workspace with internet access. We value collaboration and foster connections through biannual in-person meetings at various locations across the United States.We are eager to expand our team with passionate, collaborative individuals committed to excellence.Your RoleAs a Guest Experience Associate, you will play a vital role in our commitment to service. You will be the primary point of contact for guests and residents, ensuring their stay is memorable from check-in to departure. We seek individuals who exemplify Placemakr’s core values, possess a proactive attitude, and strive for exceptional customer satisfaction. As a key member of our on-site Property Team, your interactions will reflect our mission to deliver outstanding service in all aspects of our operations.This is a full-time position with a schedule that includes weekdays, weekends, evenings, and holidays on a rotational basis.What We OfferCompetitive salary Monthly bonus potential up to $500 Equity in the form of company stock options 401k plan with 4% employer matching