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Menu Design & Development Specialist

SpotOnMexico City, Mexico City, MexicoNew
On-site Full-time

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Experience Level

Experience

Qualifications

Key ResponsibilitiesConduct advanced client consultations to gather requirements and deliver expert POS guidance. Design and implement intricate menu configurations and backend system updates. Ensure data integrity and consistent naming conventions across integrated software platforms. Troubleshoot and resolve complex software and configuration issues, escalating as necessary. Maintain accuracy across all software integrations and updates. Exhibit mastery of Menu Team processes, standards, and best practices. Collaborate with Sales, Product, and Support teams to provide cohesive client experiences. Manage and prioritize escalated tickets, delivering timely and high-quality resolutions.

About the job

About SpotOn

At SpotOn, we are dedicated to empowering independent restaurants with cutting-edge technology that enables them to thrive in a competitive landscape. Our award-winning point-of-sale solutions and AI-driven profit tools are designed to enhance operational efficiency and profitability, all while providing exceptional support from our dedicated team.

  • Named the #1 Restaurant POS by G2 (Fall 2025), based on feedback from real users.
  • Recognized as the top-rated point-of-sale (POS) system for restaurants, bars, retail, and small businesses by Capterra users.
  • Awarded Great Places to Work and Built In’s Best Workplaces for several consecutive years.

We are passionate about helping independent restaurant operators do what they love and excel at it. If you are eager to make a meaningful impact with dedication and enthusiasm, SpotOn is the ideal place for you.

Position Objective

The Menu Design & Development Specialist is responsible for leading the configuration, optimization, and enhancement of SpotOn’s Restaurant Point-of-Sale (POS) systems for our clients. This role involves providing expert consultation, managing complex menu builds, and ensuring seamless integration across all connected platforms. Working closely with cross-functional teams, the Specialist identifies opportunities for operational improvement and recommends additional SpotOn solutions that foster efficiency, scalability, and success throughout the customer lifecycle.

About SpotOn

SpotOn is a technology company committed to enabling independent restaurants to succeed through innovative solutions and unparalleled support. Our tools are designed not only to enhance operational efficiency but also to foster a community where restaurant operators can thrive.

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