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Merchant Service Agent

TrustlyStockholm, Sweden
On-site Full-time
Position filled

Experience Level

Experience

Qualifications

To succeed in this role, you should possess strong communication skills, a solid understanding of payment processing systems, and excellent customer service abilities. A proactive approach to problem-solving and the ability to work under pressure are crucial. Previous experience in a customer-facing role within the financial services or e-commerce sector is preferred but not mandatory.

About the role

Join Trustly as a Merchant Service Agent and be a part of our dynamic team dedicated to providing exceptional service and support to our merchants. In this role, you will act as a key liaison between our merchants and internal teams, ensuring seamless transactions and addressing any queries or concerns that may arise. Your problem-solving skills and attention to detail will be essential in enhancing our merchants' experience and driving their success.

About Trustly

Trustly is a leading fintech company that provides innovative payment solutions across Europe and North America. Our mission is to simplify payment processes for both merchants and consumers, enabling faster, more secure transactions. With a commitment to excellence and innovation, Trustly is at the forefront of the digital finance revolution.

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