About the job
The Work:
We are looking for a skilled Microsoft Dynamics 365 Developer to join our dynamic team. In this role, you will be responsible for designing, developing, customizing, and supporting solutions built on Microsoft Dynamics 365 (Customer Service). Collaborating closely with business stakeholders and IT teams, you will deliver scalable, high-quality solutions that enhance business transformation and operational efficiency.
- Solution Development - Design, develop, and implement customizations, plugins, workflows, and integrations within Microsoft Dynamics 365 (Customer Service).
- Customization & Configuration - Configure Dynamics modules to meet business requirements, including entity creation, form design, views, business rules, and process automation.
- Integration - Integrate Dynamics 365 with other enterprise systems using APIs, web services, and middleware (e.g., Azure Logic Apps, Power Automate).
- Requirements Analysis - Collaborate with business analysts and stakeholders to gather requirements and translate them into technical specifications and solutions.
- Testing & Deployment - Conduct unit testing, support user acceptance testing (UAT), and manage the deployment of customizations and updates.
- Support & Troubleshooting - Provide ongoing support, troubleshooting, and maintenance for Dynamics 365 solutions, including performance tuning and issue resolution.
- Documentation - Create and maintain technical documentation for customizations, integrations, and processes.

