Qualifications
To succeed in this role, you should possess a university degree in fields related to computing such as Computer Engineering, Computer Science, Information Systems, or Systems Analysis and Development. A strong foundation in object-oriented design, data structures, and algorithms is essential. Hands-on experience with CI/CD tools like Azure DevOps and ArgoCD, as well as familiarity with SRE and Support Engineering methodologies, will be highly beneficial. Proficiency with technologies such as Kubernetes, Docker, Azure, RabbitMQ, AWS, Java, and Python is required. Experience using monitoring tools such as New Relic is a plus.
About the job
Join our dynamic team at AB InBev as a Mid-Level Support Analyst, where you'll play a vital role in ensuring the efficiency of our computer systems and networks. Your responsibilities will include monitoring systems, addressing service issues promptly, and providing comprehensive technical support across the organization. You'll be instrumental in troubleshooting application problems, implementing IT service management processes, and communicating effectively with stakeholders during incidents. In this role, you'll continuously analyze our current processes and technologies to identify areas for improvement and present performance metrics to senior management.
About AB InBev
AB InBev is the world's leading brewer and one of the foremost consumer product companies globally, boasting over 500 beer brands. We proudly hold a top position in many of the largest beer markets across North America, Latin America, Europe, Asia, and Africa. Our Growth Group, established in 2022, unifies our B2B and DTC operations, Sales & Distribution, and Marketing teams to drive digital transformation and organic growth. Our team is dedicated to harnessing cutting-edge technology to meet consumer needs and scale growth opportunities, supporting renowned brands like Corona, Budweiser, and Michelob Ultra.
