Mid-Market Relationship Manager at Intercom | Chicago, IL

Join Intercom as a Solutions Engineering Manager, where you will lead a dynamic team focused on delivering innovative solutions for our Mid-Market and Enterprise clients. In this pivotal role, you will leverage your extensive technical expertise and strong leadership skills to empower your team in addressing complex client needs, ensuring successful implementations and driving customer satisfaction.In addition to managing your team, you will collaborate closely with sales and product teams, fostering an environment of continuous improvement and excellence. If you are passionate about technology and have a knack for strategic thinking, we want to hear from you!

At Klaviyo, we celebrate the diverse backgrounds, experiences, and perspectives that each of our team members (whom we affectionately call Klaviyos) brings to our dynamic workplace. We believe in providing everyone with a fair shot at success and value the unique experiences that go beyond traditional job requirements. If you feel you’re a close fit for this role, we encourage you to apply. To learn more about life at Klaviyo, visit klaviyo.com/careers to discover how we empower creators to own their futures.About the OpportunityAt Klaviyo, our Sales team prides itself on being not just marketing experts but true product connoisseurs. Unlike many companies that utilize pre-sales Solutions Engineers for routine demos and basic setups, we strive for a more engaging approach.We are in search of a Lead Solutions Engineer who possesses profound technical expertise, strategic insight, and the capability to manage intricate, high-stakes Large Enterprise deals. This role is designed for a high-impact individual contributor who thrives in ambiguous situations, immerses themselves in mastering our product intricately, and leverages AI and automation to exceed expectations.As an L3 Lead Solutions Engineer, you will be a trusted advisor to both our customers and the sales team, spearheading technical strategies for 6-7 figure deals, designing tailored solutions, and establishing benchmarks for excellence in the Solutions Engineering field through your contributions.The Role of Solutions EngineersWe are technical sales professionals who drive revenue by securing complex Enterprise deals. Our mission is to lead the technical victory—cultivating champions, demonstrating value, and ensuring that prospects choose Klaviyo over competitors. We collaborate directly with clients to design solutions that seamlessly integrate into their existing tech ecosystems, adopting a consultative approach that builds trust and secures technical buy-in.In addition to closing deals, we view customer interactions as opportunities to innovate and enhance Klaviyo. Recent initiatives from our team include: AI-driven demo data generators, a public Chrome extension for troubleshooting API calls, web SDK injectors, and templated mobile applications to showcase our SDK capabilities.If you are a creator eager to win high-stakes deals and prototype technical solutions, we want to hear from you!

Position OverviewAs an Enterprise Solutions Architect, you will spearhead the design, development, and implementation of innovative technology solutions that align with our business goals and facilitate strategic growth. This senior role is crucial as you will serve as the primary architect of enterprise-wide technology solutions, focusing on the integration and optimization of our highly customized ERP system and proprietary applications. Your expertise in managing complex operational workflows will ensure that all technology solutions are not only scalable and secure but also adhere to our enterprise architecture standards. You will play an instrumental role in potentially developing a bespoke enterprise system tailored to the specific needs of our medical waste management operations. Key ResponsibilitiesStrategic Architecture & Planning· Design and maintain a comprehensive enterprise solutions architecture framework, ensuring it aligns with our business strategy and operational demands.· Lead the creation of technology roadmaps for enterprise applications, emphasizing ERP optimization and the development of proprietary applications.· Evaluate and recommend enterprise-level technology solutions that enhance our medical waste management operations while ensuring regulatory compliance and supporting business growth.· Collaborate closely with the Vice President of IT to establish architectural principles, standards, and governance frameworks.· Assess the current architecture and develop a vision for the future state of our enterprise applications.ERP System Leadership & Development· Oversee the optimization and enhancement of our ERP system, ensuring it meets the evolving needs of the organization.

Join CyberArk as a Senior Solutions Engineer, where you'll be instrumental in illustrating the unparalleled value of our identity security solutions to both potential and existing Enterprise clients. In this pivotal role, you will demonstrate how CyberArk safeguards essential assets across hybrid cloud environments and distributed workforces through engaging product demonstrations, insightful presentations, and impactful Proof of Concepts (POCs).Utilizing your technical prowess and sales insight, you will expertly guide clients through their technology evaluation journey. Collaborating closely with the sales team, you will serve as the primary technical resource, helping clients navigate the complexities of technology evaluation. Your role will be that of a key technical advisor and advocate, ensuring clients grasp both the business and technical advantages of CyberArk's solutions.A solid understanding of security requirements across various sectors, including Healthcare, Finance, Retail, Energy, Insurance, Pharmaceuticals, and Manufacturing, is essential. You will apply this expertise to tackle unique security and compliance challenges, crafting optimal solutions that align with customers' infrastructure and data center environments.Success in this position hinges on your ability to communicate intricate technical concepts effectively to both business and technical stakeholders. We are seeking a solution-driven professional who is passionate about addressing security challenges across global industries.Key Responsibilities:Act as a subject matter expert on CyberArk’s Identity Security solutions, delivering technical guidance and value demonstrations to Enterprise clients and partners.Proactively identify new sales opportunities by developing technical relationships within prospective accounts, partners, and current customers.Lead Proof of Concept (POC) evaluations to exhibit CyberArk’s security solutions to Enterprise clients and prospects.Assist with RFP/RFI responses, ensuring CyberArk’s offerings align with enterprise requirements.Build long-term relationships with technical teams and executives to ensure success with CyberArk solutions.Support and empower CyberArk’s partner network, enabling them to effectively convey the value of CyberArk to their Enterprise clients.Represent CyberArk as a thought leader through public speaking, webinars, or industry forums to educate and influence customers and partners.Act as the customer advocate, conveying critical requirements to internal teams.Engage actively with internal teams, serving as a resource and mentor when appropriate.Communicate customer requirements to Product Management teams.

Join Intercom, the leading AI Customer Service company, dedicated to revolutionizing customer experiences worldwide.Our groundbreaking AI agent, Fin, empowers businesses to offer exceptional customer service around the clock, enhancing customer interactions and satisfaction. When paired with our Helpdesk, it evolves into the Intercom Customer Service Suite, an all-encompassing solution for complex queries requiring human intervention.Founded in 2011 and trusted by nearly 30,000 businesses globally, we are setting the benchmark for customer service. Our core values drive us to push limits, innovate with speed and determination, and deliver unparalleled value to our clients.What’s the Opportunity?As a Senior Mid-Market Account Executive, you will lead the charge in expanding our new business initiatives. We are cultivating a top-tier sales organization, and the journey promises to be exhilarating.At Intercom, we aim to redefine sales by placing our customers at the heart of our operations. We are deeply committed to the growth and ongoing development of every new team member. By joining our Account Executive team, you become part of a community that champions internal development and advancement. As a rapidly growing organization, you will find abundant opportunities for career progression, creativity, and ownership.What Will I Be Doing?Champion our product by spearheading the growth and adoption of Intercom within the Mid-Market segment.Oversee the complete sales cycle for Mid-Market customers, employing a consultative sales approach from prospecting to closure.Provide accurate forecasts and clear insights into revenue performance.Stay informed on our evolving products and processes.Develop personalized demonstrations tailored to client needs.Engage in team development and mentoring.Act as the customer advocate with cross-functional teams, including Marketing and Product.Contribute to the global growth of the Enterprise business by pioneering best practices and driving initiatives to enhance team performance.

Join Gong as a Mid-Market Account Executive and become a pivotal part of our mission to revolutionize revenue teams. In this role, you will drive customer acquisition and foster enthusiastic partnerships by expertly managing the entire sales process. Your creativity in prospecting, combined with your determination to succeed, will position you as a top performer. You will collaborate with a dedicated team that values innovation and growth, ensuring that you not only contribute to our collective success but also advance your personal career journey. If you're ready to challenge the status quo and make a significant impact in the sales landscape, we want to meet you!

As a key member of the ShipBob team, you will play a pivotal role in driving our business forward, fostering relationships with mid-sized market clients, and contributing to our overall growth.Embrace an Ownership Mindset: We promote a culture of continuous learning and proactive innovation. Team members are empowered to identify challenges and spearhead initiatives that foster merchant, company, and personal growth. Instead of simply adhering to established procedures, you'll actively shape the future of ShipBob.Collaborate with Colleagues and Leaders: At ShipBob, we value collaboration and mutual support. Our team and leadership are dedicated to each other's success, maintaining high standards and prioritizing transparency. We cultivate an environment where trust, open communication, and respect empower our teams to achieve extraordinary results.Experience a High-Performance Culture: Our unwavering commitment to results fosters a goal-oriented, high-performance culture, where every team member is encouraged to contribute meaningfully to our mission with a clear understanding of our objectives.

Intercom is at the forefront of AI-driven customer service, dedicated to empowering businesses to deliver exceptional customer experiences.Our cutting-edge AI agent, Fin, is renowned as the most sophisticated customer service AI on the market. It allows companies to provide seamless, 24/7 customer support, significantly enhancing customer interactions. Fin can be integrated with our Helpdesk, forming a comprehensive solution known as the Intercom Customer Service Suite, which combines AI-enhanced support with human expertise for intricate or high-touch inquiries.Established in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is redefining customer service standards. Our commitment to our core values drives us to innovate, operate with agility, and consistently deliver exceptional value to our clients.What’s the opportunity?As a Mid-Market Account Executive, you will play a pivotal role in expanding our new business ventures. We are developing a premier sales organization, and the journey promises to be thrilling.At Intercom, we aim to transform traditional sales practices. We encourage our clients to make Intercom a fundamental part of their operations, and we achieve this by placing their needs at the heart of our strategies. We are deeply invested in the growth and professional development of every team member. Joining our Account Executive team means becoming part of a culture that prioritizes personal development and internal promotions. As a rapidly growing business, there are abundant opportunities for career advancement, creativity, and ownership of your work.What will I be doing?Championing our product by driving the growth and adoption of Intercom within the Mid-Market sector.Managing the complete sales cycle for Mid-Market clients, from prospecting to closing, utilizing a consultative sales approach.Providing timely and accurate forecasts while ensuring transparency in revenue performance.Staying informed about our evolving products and processes.Creating personalized demonstrations that cater to client requirements.Participating in team development and mentoring initiatives.Representing customer feedback to cross-functional teams, including Marketing and Product.Contributing to the overall expansion of the global Enterprise business by implementing new best practices and spearheading projects that enhance team performance.

Join 66degrees as a Solution Architect specializing in Google Workspace and Gemini Enterprise. In this pivotal role, you'll collaborate with cross-functional teams to design and implement innovative solutions that leverage the full potential of Google Workspace and Gemini for our enterprise clients.As a key member of our team, you will be responsible for understanding client needs, architecting tailored solutions, and ensuring successful deployment and integration. Your expertise will be crucial in driving client satisfaction and optimizing their operational efficiencies.

Zyte is looking for a Mid-Market Account Executive to join the team in a fully remote position based in Chicago, Illinois. This role centers on building strong client relationships and driving sales within the mid-market segment. What you will do Engage with mid-market clients to understand their business needs and challenges Present Zyte’s solutions and tailor offerings to fit client requirements Support the company’s growth by expanding our client base and strengthening existing partnerships What we’re looking for Experience in sales or account management, ideally within the mid-market sector Strong relationship-building and communication skills Ability to work independently in a remote setting while contributing to a collaborative team This position offers the chance to make a direct impact on Zyte’s growth while working in a supportive, remote-first environment.

Join Samsara as a Mid-Market Account Executive focused on the Public Sector. In this dynamic role, you will be responsible for driving sales and developing relationships within government entities, ensuring they leverage our innovative technology solutions to enhance their operations. You will engage with mid-sized accounts, identifying their specific needs and providing tailored solutions that help optimize their services.

Role Overview LinkedIn is hiring a Mid-Market Account Executive focused on Talent & Learning in Chicago. This role centers on growing client relationships and expanding adoption of LinkedIn’s learning solutions within the mid-market segment. What You Will Do Identify client needs and recommend tailored solutions from LinkedIn’s learning platform Build and strengthen long-term partnerships with clients Work closely with teammates to share insights and align on strategy Use data and analytics to inform and improve client engagement approaches Support LinkedIn’s mission to create economic opportunity for every member of the global workforce Collaboration and Impact This position involves frequent collaboration with colleagues and clients. Expect to participate in strategic conversations and contribute ideas that help shape LinkedIn’s approach to talent and learning solutions.

Join CADDi as a passionate Mid-Market Account Executive and become a vital part of our growth journey in the vibrant manufacturing sector. In this pivotal role, you will cultivate robust relationships and drive sales with mid-sized manufacturing companies, leveraging your expertise to navigate the sales process collaboratively.Your Daily Responsibilities: Strategic Sales Implementation: Identify and engage with mid-sized accounts in the manufacturing industry, formulating and executing sales strategies that enhance CADDi's market presence. Collaborative Client Partnerships: Collaborate closely with key decision-makers to comprehend their needs and align our solutions effectively. Active Customer Engagement: Allocate 40% of your time to in-person meetings with clients, establishing rapport, understanding their challenges, and showcasing how CADDi can deliver exceptional value. Prospecting and Proposal Crafting: Dedicate 35% of your time to actively prospect new clients and 25% to developing clear, persuasive proposals tailored to client requirements. Self-Motivated Pipeline Management: Exhibit initiative and effectively manage your sales pipeline in a remote environment, setting high standards for engagement and success. QualificationsWhat You Bring: Demonstrated success in B2B sales, particularly with mid-sized manufacturing companies. Experience with complex sales processes and the capacity to juggle multiple opportunities simultaneously. Excellent communication and collaboration skills, adept at building relationships with various stakeholders. Strong analytical and problem-solving skills, with a talent for identifying client needs and proposing tailored solutions. Willingness to travel to engage with clients in person for 40% of the time. Self-driven and capable of working autonomously in a remote setting. What We Offer: Attractive base salary with performance-based bonuses and uncapped commission potential. Comprehensive benefits package encompassing health insurance, 401k matching, and generous PTO. Significant role in our company's growth and success. Opportunity to lead the charge in digital transformation within the manufacturing industry. Pathway for career advancement in a rapidly growing startup. Supportive team culture that prioritizes innovation and collaboration. Make a meaningful impact by helping businesses optimize their operations and achieve their objectives.

Join Aikido Security and Revolutionize Developer Security!At Aikido, we believe that security should empower developers, not hinder them. Traditional security tools often disrupt workflows and delay software releases, creating bottlenecks. We are committed to changing this narrative by crafting developer-first security solutions that minimize real risk while enabling seamless software delivery. Our focus is on what truly matters, allowing us to automate the rest.Founded in 2022 by seasoned entrepreneurs, Aikido has secured $85 million in funding and possesses a robust runway for growth. We are on a mission to create self-securing software. Join our exceptional team, take charge of your work, push boundaries, and make a difference with impactful products.We are currently seeking a Mid-Market Account Executive to manage larger, more intricate deals with scaling tech companies. This role uniquely combines product-led growth with consultative sales, engaging with technical buyers and diverse stakeholder groups. You will play a crucial role in shaping our mid-market strategy and significantly influence our go-to-market approach.

Who We AreAbout StripeAt Stripe, we empower businesses to harness the full potential of the global economy. As a leading financial infrastructure platform, we enable millions of organizations—from the largest corporations to the most innovative startups—to accept payments, increase revenue, and seize new business opportunities. Our mission is to elevate the GDP of the internet, and we have an ambitious journey ahead of us.About The TeamThe Solutions Architecture Team collaborates closely with our clients, helping them unlock their full potential through tailored solutions that foster growth and success.We engage with top executives, finance leaders, and engineering teams from major global brands as they build cutting-edge financial services using Stripe. Our team works in close partnership with Account Executives, Professional Services, Customer Success Managers, and Product Teams to design and implement effective strategies for Stripe's platform prospects.What You’ll DoAs a Solutions Architect, you will cultivate trusted, consultative relationships with C-suite executives and key decision-makers within client organizations. You will provide both business and technical thought leadership, establishing yourself as a trusted advisor to tackle critical business challenges. Collaboratively, we will design innovative business models that drive new revenue opportunities and facilitate growth.ResponsibilitiesAct as a vital member of the Platform account team, deeply involved in shaping customer strategies; identify and secure complex opportunities while accelerating solution adoption.Serve as a thought leader and trusted advisor for key business and technical stakeholders, including CIOs, CTOs, COOs, and Heads of Product Engineering.Gain a profound understanding of customer business objectives and effectively apply Stripe’s solutions to their challenges. Develop and articulate comprehensive customer transformation journeys, including future roadmaps with extensive third-party integrations.Conduct thorough business analysis and research on customers, industries, and competitors.Lead strategic engagements with clients to align with their business priorities, design impactful solutions, and secure technical wins through detailed customer discovery and persuasive presentations.

Join Our Team as an Enterprise Account Executive (Affiliate Marketing / MarTech) As the digital marketing landscape evolves, brands are increasingly looking for strategic partners to drive measurable growth across various channels. We are excited to invite applications for the role of Enterprise Account Executive, where you will spearhead new business initiatives aimed at acquiring and nurturing relationships with enterprise-level marketing and ecommerce organizations. In this pivotal role, you will manage the entire sales cycle—from proactive outreach and pipeline generation to successfully closing intricate, high-value deals. Achieving success in this position will require a consultative, insights-driven sales strategy, adept at engaging multiple stakeholders and crafting tailored solutions to meet each client’s unique challenges. The ideal candidate will possess a proven history of closing substantial enterprise deals (valued at $200K+ ACV), extensive experience selling to marketing or ecommerce teams, and a thorough understanding of the digital marketing ecosystem. You will excel in building a robust pipeline through proactive outreach, effectively utilizing CRM systems to manage and forecast opportunities, and leveraging emerging technologies (including AI) to enhance efficiency and effectiveness. We are looking for a self-motivated individual who thrives in a remote-first environment, demonstrating strong accountability for their results. Resilience and adaptability are key attributes for navigating long and complex sales cycles. Additionally, you will collaborate cross-functionally to unite the right resources for winning deals and delivering outstanding value to our clients.

Syndigo is at the forefront of driving the seamless flow of data and content throughout the commerce ecosystem, enhancing the delivery of precise and engaging information that boosts sales across various platforms. We are recognized as a leading authority in software and services dedicated to the management of master data, product information, digital assets, and content syndication and analytics across diverse sectors, including grocery, foodservice, hardlines, home improvement, oil & gas, pet care, health and beauty, automotive, apparel, and healthcare products.With a robust network connecting over 50,000 global users and more than 12,000 brands with upwards of 1,750 retailers, Syndigo is a vital player in the industry.We deliver compelling product content that empowers consumers to shop online with confidence while facilitating efficient product supply chains for brands and retailers alike. Our growth hinges on the remarkable talent within our team, and we are always eager to welcome skilled individuals to join us.**This is a hybrid position that requires two days in the Chicago office**Pre-sales is not merely about product demonstrations; it’s about showcasing infinite possibilities. It involves understanding client needs, providing guidance, and crafting impactful narratives. Through effective pre-sales, we transform complexity into clarity, ideas into actionable solutions, and prospects into loyal customers.For seasoned professionals in this field, there’s nothing quite like witnessing the moment a client truly comprehends the value of our platform—seeing how it aligns with their objectives, addresses their challenges, and propels their business forward. This is the essence of exceptional pre-sales, and it’s the caliber of Solutions Engineer we seek.This position requires more than just following a demo script; it demands engaging, challenging, and inspiring clients. It’s essential to know your audience and discern when to delve into technical specifics and when to elevate discussions to strategic business value. Adaptability, resourcefulness, and a commitment to enhancing our narrative are key attributes we value.If you are passionate about problem-solving, storytelling, and influencing client decisions, we would love to hear from you.HOW WE’LL BE WINNING TOGETHER DAY TO DAYConsult and Collaborate: Engage with prospects to thoroughly understand their business challenges across various industries and data domains, tailoring consultative strategies to drive impactful outcomes.Deliver Engaging Demos: Showcase our solutions in a way that resonates with clients, effectively communicating their value and potential impact.

Point B is a forward-thinking business innovation firm that eliminates uncertainty in the transformation process. We are dedicated to engineering your future by leveraging advanced technologies and deep industry knowledge to help you reimagine your business and its operations, ensuring you stay ahead of the competition.Our approach to consulting is unique; we genuinely believe that your success is intertwined with ours.We begin by thoroughly understanding your challenges and then partner with you to develop tailored solutions that best serve your business, your team, and your future. Our world-class Net Promoter Score (NPS) consistently surpasses our competitors, demonstrating our commitment to listening attentively, responding swiftly, and delivering value promptly.When you collaborate with Point B, you will gain the agility and confidence to identify critical pivots, navigate complexities smoothly, and customize technology solutions to fit your unique requirements.Join us in shaping your future today.JOB SUMMARY:We are looking for a Manager of Software Engineering to become a vital part of our consulting team, delivering innovative and customized software solutions to our clients. This position is perfect for a seasoned software professional with a proven track record in designing solutions, architecting systems, leading teams, and navigating clients through the entire implementation lifecycle. As a Software Engineering Manager, your responsibilities will include understanding client business challenges, crafting and structuring bespoke software solutions, and ensuring successful implementation by leading both internal teams and client stakeholders. Your skills in solution design, software architecture, and project management will be critical to the success of our client engagements.

About TelnyxTelnyx is not just envisioning the future of global connectivity; we're actively constructing it. By designing and enhancing the reach of a private, global, multi-cloud IP network, and delivering hyperlocal edge technology through user-friendly APIs, we are pioneering a new era of seamless interconnection among people, devices, and applications.Our mission is to revolutionize outdated processes, automate the mundane, and tackle real-world challenges with innovative connectivity solutions. As proof of our success, we proudly maintain a financially sound and profitable business, enabling us to invest in groundbreaking technologies and cultivate an environment of ongoing learning and growth for our team.We envision a world where borderless connectivity drives limitless innovation. By joining us, you can help establish the groundwork for this interconnected future. We are currently in search of passionate individuals eager to contribute to an industry-transforming company while advancing their own skills and careers.The RoleWe are seeking a Growth Engineer, Go-to-Market AI to design and implement systems that drive our go-to-market strategies using AI, automation, and data to create pipelines, enhance conversion, and scale execution.You will collaborate with Sales, Marketing, and Revenue Operations to analyze workflows, pinpoint inefficiencies, and reconstruct them into scalable, automated systems. Additionally, you will assist in developing advanced, multi-step AI systems that function across our go-to-market stack. The objective is to transform manual processes into repeatable, impactful executions.This role requires hands-on building capabilities. You will rapidly prototype, frequently deploy, and continuously refine systems based on performance metrics. You should feel comfortable transitioning from concept to implemented workflows with minimal oversight and integrating new technologies into real business scenarios.