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Monitoring & Support Associate - China

dLocalShenzhen
On-site Full-time

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Qualifications

Strong analytical skills and attention to detailExcellent communication abilities, both verbal and writtenExperience in technical support or monitoring roles is a plusAbility to work in a fast-paced environment and manage multiple tasks

About the job

Join dLocal as a Monitoring & Support Associate, where you will play a pivotal role in ensuring our systems operate seamlessly. This position in Shenzhen involves monitoring performance metrics, troubleshooting issues, and providing exemplary support to our clients. Your contributions will be critical in enhancing our customer experience and maintaining our reputation as a leader in cross-border payment solutions.

About dLocal

dLocal is a pioneering payments platform that enables global merchants to connect with their customers in emerging markets. Our innovative technology and local expertise empower businesses to expand internationally while providing seamless payment experiences. Join us to be part of a dynamic team that is shaping the future of payments.

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