About the job
Location: 5828 W Thomas Road, Phoenix, AZ
About PLS:
At PLS®, we believe you deserve better! Our name stands for People, Location, and Service, and we are a premier retail provider of financial solutions. With our customer-centric approach, we pride ourselves on our dedicated team members who consistently go the extra mile. Established in 1997 by Co-Presidents Bob and Dan Wolfberg, the PLS Group, headquartered in Chicago, operates over 200 financial service centers across 12 states. Our check cashing facilities offer consumers essential financial products and services that help them navigate their everyday financial needs. While many of our customers may have traditional banking relationships, they choose PLS for our accessibility, transparency, and competitive pricing.
Position Overview:
As a Motor Vehicle Customer Service Expert, you will serve as the primary point of contact for our valued customers, embodying the PLS brand. Your primary responsibility will be to deliver exceptional customer service while educating clients about our diverse range of financial products and services. You will ensure adherence to company quality standards and compliance with all regulations.

