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Network Engineer - Remote Opportunity

CommandLinkRemote (United States)New
Remote Full-time

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Experience Level

Experience

Qualifications

Key Responsibilities:Provide comprehensive support for customers with a focus on SDWAN (preferably Versa Networks), Internet, and related services. Troubleshoot and configure basic LAN setups (Routers, Firewalls) and Microsoft operating systems. Assist in the provisioning and onboarding of new customers for managed services. Work collaboratively with vendors to resolve support issues and guarantee smooth service delivery.

About the job

CommandLink is seeking a Network Engineer to support ISP and MSP business clients across the United States. This position is fully remote, with no travel to customer sites required.

Role overview

This role centers on managing and troubleshooting SDWAN networks, with a particular emphasis on Versa Networks. The Network Engineer will also handle business data circuits, VoIP services, VPNs, managed routers, firewalls, and other custom-managed services for clients.

Key responsibilities

  • Deliver technical support and service for ISP/MSP business customers
  • Manage and troubleshoot SDWAN networks, focusing on Versa Networks
  • Support business data circuits, VoIP, VPNs, managed routers, and firewalls
  • Work with a range of custom-managed network services

Work location

This is a remote role based in the United States. All work is performed remotely; customer site visits are not required.

About CommandLink

Command|Link is a leading global SaaS platform that provides integrated network, voice services, and IT security solutions, enabling corporations to consolidate their core infrastructure under a single vendor while layering on proprietary technology for enhanced performance.

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