About the job
Essential Knowledge
We are seeking a skilled Network Engineer with strong expertise in implementing, troubleshooting, and managing network infrastructures.
Key technologies include:
- Cisco Wireless LAN Controller (WLC)
- Access Points (AP)
- Cisco Prime Infrastructure
The ideal candidate will possess:
- Extensive troubleshooting experience with Wireless LAN Controllers and Access Points.
- Proficiency with Cisco 5500 series WLC and AP models (3800, 3700, 3600).
- Strong analytical and problem-solving abilities.
- Self-motivation and independence in driving projects to completion.
Required Job Experience
- Assist customers in resolving hardware/software issues related to Wireless LAN Controllers and Access Points.
- Implement Wireless LAN Controllers and Access Points effectively.
- Join Access Points to Wireless LAN Controllers.
- Knowledge of LWAPP and CAPWAP protocols.
- Strong routing and switching troubleshooting skills related to wireless deployments.
- Proven experience with various routing and switching protocols.
- Commitment to continuous improvement within team operations.
- Act as a point of escalation for network-related issues and ensure effective incident resolution.
- Own customer service requests end-to-end, collaborating with internal and external stakeholders.
Plan and design WLAN technologies, including expertise in 802.11 standards and protocols.
Evaluate and recommend wireless solutions to meet customer requirements and regulatory standards.

