About the job
At thinkahead, we are pioneers in creating platforms that empower digital businesses. By integrating cutting-edge advancements in cloud infrastructure, automation, analytics, and software delivery, we enable enterprises to realize the full potential of digital transformation.
We are committed to cultivating a culture of belonging at thinkahead, where diverse perspectives and voices are valued, respected, and heard. Our environment encourages everyone to express their ideas, instigate change, and contribute to the cultural dynamics of our organization.
As an equal opportunity employer, we celebrate diversity and do not discriminate based on race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law.
We welcome all candidates who can contribute to the diversification and enrichment of ideas and perspectives at thinkahead.
As a NOC Analyst, you will be responsible for monitoring client infrastructure using our provided tools, managing incidents through triage, response, and escalation based on severity, and overseeing service request and change management for our Managed Services customers.
