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Experience Level
Entry Level
Qualifications
We are looking for candidates with a background in network operations and a passion for technology. The ideal candidate should possess strong analytical skills, a keen attention to detail, and the ability to work in a fast-paced environment. Experience with network monitoring tools and protocols, as well as relevant certifications, is highly advantageous.
About the job
Role overview
LivePerson is looking for a NOC Engineer II to join the team in Sofia. This position centers on supporting network operations and ensuring that communication platforms remain reliable. The NOC Engineer II works closely with other engineering teams to monitor systems, respond to incidents, and help maintain a stable network environment.
What you will do
Monitor network operations and track system performance
Troubleshoot technical issues as they occur
Work with engineering teams to resolve incidents
Contribute to ongoing efforts to strengthen network stability and performance
Location
This role is based onsite at the LivePerson office in Sofia.
About LivePerson
LivePerson is a leading conversational commerce platform that enables businesses to communicate with their customers in real-time through messaging. Our mission is to transform the way businesses interact with their customers, leveraging AI and automation to deliver exceptional user experiences.
The GDC Operations Engineer plays a crucial role in delivering technical operations support for the marketing and digital platforms utilized across The Coca‑Cola Company's global ecosystem. This position is essential for ensuring the reliability, availability, and performance of MarTech systems. Responsibilities include monitoring platform health, managing incidents, supporting development teams, and collaborating with vendors to uphold exceptional service standards. This is a full-time remote position with scheduled shifts.
Role overview LivePerson is looking for a NOC Engineer II to join the team in Sofia. This position centers on supporting network operations and ensuring that communication platforms remain reliable. The NOC Engineer II works closely with other engineering teams to monitor systems, respond to incidents, and help maintain a stable network environment. What you will do Monitor network operations and track system performance Troubleshoot technical issues as they occur Work with engineering teams to resolve incidents Contribute to ongoing efforts to strengthen network stability and performance Location This role is based onsite at the LivePerson office in Sofia.
Join our innovative Micromobility team as an Operations Specialist in Sofia, Bulgaria, where you will play a pivotal role in enhancing Bolt's e-scooter operations. In this engaging and analytical position, you will focus on driving business growth and ensuring an exceptional user experience for our riders.About Us:Bolt is a rapidly expanding tech company serving over 200 million customers across 50+ countries in Europe and Africa. Our success is driven by our diverse and inclusive workforce.We strive to create a welcoming environment for everyone, regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability. Our mission is to shape cities that prioritize people over cars, and we invite you to be part of this transformative journey!About the Role:As an Operations Specialist, you will be at the core of our micromobility initiatives in Bulgaria. Your expertise will help bridge data-driven strategies with local execution, ensuring that our riders enjoy a seamless, safe, and reliable experience every time they opt for a Bolt scooter. You will manage crucial partnerships with logistics providers and municipalities to enhance urban mobility.Main Responsibilities:Fleet Optimization: Monitor city-wide metrics to guarantee that our scooters are strategically placed, fully charged, and ready for use.Partner Management: Cultivate local partnerships with logistics providers by tracking their KPIs, optimizing their routes, and upholding the high standards our riders expect.Operational Excellence: Develop and streamline operational processes to enhance overall efficiency.
Role Overview flix is hiring a Fraud Operations Specialist based in Sofia. This position focuses on protecting company operations from fraud and maintaining the integrity of services. What You Will Do Analyze transaction patterns to identify suspicious activity Apply and refine fraud detection strategies Work with teams across the business to strengthen fraud prevention measures
Join Playtech, a leading gaming technology company, as a Product Operations Manager. In this pivotal role, you will oversee operational aspects of our product development lifecycle, ensuring that our products meet the highest standards of quality and performance. You will collaborate with cross-functional teams to streamline processes, enhance product delivery, and drive customer satisfaction.
Join Our Mission to Empower Wealth BuildingAt Trading 212, we are revolutionizing the landscape of trading and investing. Our innovative products are designed to inspire and engage users, allowing them to build wealth effectively.We believe that a culture of excellence and rapid progress is crucial to our achievements.Currently, we cater to over 5 million clients, managing assets exceeding €30 billion, which reflects the trust and scale we've cultivated in a short span of time.Role OverviewWe are seeking a talented Recruitment Operations Manager to architect and oversee the foundational operations of our recruitment function. This is a unique opportunity to shape the future of our hiring processes from the ground up, including ownership of the technology stack, data management, procedural frameworks, and strategic planning. This role is perfect for a systems thinker who thrives on making impactful architectural choices as we scale our operations.Your ResponsibilitiesWorkflow Analysis & Optimization:Analyze current workflows and create new processes based on foundational principles; implement data-driven enhancements and track KPIs to ensure sustained improvements.Technology Stack Development:Assess, implement, and refine the tools and integrations that power our recruitment function—ATS, CRM, scheduling, sourcing—and manage the data model and integration framework.Performance Reporting & Analytics:Develop key metrics and dashboards that provide recruiters, hiring managers, and leadership with real-time performance insights.Program Management:Lead the operational design and execution of structured programs, establishing scalable processes rather than ad-hoc solutions.AI & Automation Integration:Integrate AI-driven tools across the recruitment workflow; prioritize tools based on measurable outcomes rather than features.QualificationsYou should possess proven experience in managing recruitment operations or a closely related function, demonstrating a strong understanding of operational excellence and innovation.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
This Payments Operations Coordinator position is based in Sofia, Bulgaria. The role centers on supporting payment-related projects and daily coordination across the organization, blending operational support with elements of project management. Role overview This position helps keep payment integrations, upgrades, and issue resolutions moving forward. The coordinator works closely with internal teams and external partners to ensure payment operations run smoothly and projects stay on track. What you will do Oversee tasks related to payments for projects, integrations, and system updates Collaborate with internal teams and external partners to track and resolve payment issues Assist in delivering payment integrations and enhancements according to schedule Serve as a liaison among Sales, Payments, and Management teams Monitor project progress, identify potential risks, manage tasks, and escalate concerns when necessary Maintain thorough project documentation and regular status reports Support ongoing improvements to processes and workflows HiTech HR is a recruitment agency that connects skilled professionals with leading companies in sectors such as Sales, Back-office, FinTech, Automotive, and Technology. The team partners with growing businesses to help them build strong teams and match talent to meaningful roles.
At Cision, we are dedicated to empowering each individual to create an impact. Here, your voice is amplified, your ideas are celebrated, and your distinct perspective drives our collective achievement. By joining our global team, you will flourish in an environment that promotes curiosity, teamwork, and innovation, while contributing meaningfully to the brands we elevate. Join us in revolutionizing communication and forging genuine connections that matter. Whether you’re tackling intricate challenges or spearheading bold innovations, your growth translates to our success. Together, we’ll cultivate the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. We are currently seeking a motivated individual to join our team as a Sales Operations Analyst. In this role, you will support our Sales and Revenue teams by simplifying data interpretation and streamlining processes. You will assist with reporting, analysis, and daily operations to enhance visibility and consistency throughout the sales lifecycle. Your contributions will be pivotal in aiding the team in making informed decisions and improving efficiency, ultimately driving overall sales success.
Join our dynamic Delivery team in Sofia as a Courier Operations Specialist! In this pivotal role, you will be instrumental in enhancing, scaling, and optimizing our courier fleet, ensuring a seamless experience for our couriers, customers, and restaurant partners.About UsWith over 200 million customers across more than 50 countries, Bolt stands as one of the fastest-growing technology companies in Europe and Africa. Our success is attributed to our talented team, and we are committed to fostering an inclusive environment where everyone feels welcome, regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability. Our mission is to transform cities into spaces for people, not cars, and we need your expertise to help us achieve this vision!About the RoleIn this role, you will collaborate with cross-functional teams and external partners to drive courier acquisition, onboarding, retention, and maintain operational excellence daily. This opportunity allows you to make a significant impact in a rapidly growing, tech-driven environment.
Full-time|Hybrid|Sofia, Sofia City Province, Bulgaria
Job Title: Senior Sales Operations ManagerReporting To: Team Lead of Sales Operations, Digital PaymentsWork Mode: HybridIn the dynamic landscape of payment processing, businesses seek dependable and strategic partners to foster growth.ABOUT NUVEI - Nuvei is a pioneering Canadian fintech enterprise committed to accelerating the success of clients globally. Our modular, flexible, and scalable technology empowers leading companies to accept next-generation payments, provide a comprehensive range of payout options, and leverage banking, risk, and fraud management services. With a presence in over 200 markets, local acquiring in 50+ regions, 150 currencies, and over 700 alternative payment methods, Nuvei delivers the necessary technology and insights for clients and partners to thrive both locally and internationally through a unified integration.At Nuvei, we embody our core values and excel at tackling complex challenges. Our dedication to continuous product improvement and exceptional customer service drives us to seek extraordinary talent to join our journey!Your MissionAs a Senior Sales Operations Manager within our Sales Operations team, you will report directly to the Team Lead of Sales Operations, Digital Payments.This role entails overseeing the operational elements of multiple concurrent projects. The ideal candidate will adeptly collaborate with internal and external stakeholders to define objectives, devise actionable plans, and ensure timely execution.We are looking for a strategic thinker who can effectively influence others and manage operational tasks across various teams. A highly motivated individual with proven experience in managing complex projects from inception to completion is essential. Strong communication skills and a customer-focused mindset are mandatory, along with the ability to thrive in a fast-paced environment.ResponsibilitiesManage the execution of multiple intricate operational deliveries.Define the scope, create, plan, track, and oversee tasks to adhere to the project plan.Facilitate meetings and discussions using the necessary tools to communicate goals, provide status updates, and address any blockers.Organize recurring meetings, manage deliverables and milestones, escalate risks and issues, and ensure relevant stakeholders are engaged to achieve successful outcomes.Serve as the liaison between different departments.Communicate effectively at all organizational levels, both internally and externally, including with management.Demonstrate flexibility in working hours to accommodate a global workforce.RequirementsBachelor’s Degree in Business or a related field is required.Exceptional communication skills and customer service orientation.Proven track record in managing complex projects.Strong analytical and strategic thinking abilities.Ability to work collaboratively in a fast-paced, dynamic environment.
Are you excited about the opportunity to support a fleet of robots in their operations? If you are: Eager to work in the tech industry without requiring programming expertise; Seeking a stimulating professional environment filled with curious minds; Desiring to excel in a culture that promotes accountability and growth... this role is made for you! Welcome to Ocado, a pioneering technology company located in the vibrant city of Sofia. We aim to revolutionize the global shopping experience. As a leading technology enterprise, we are redefining e-commerce, fulfillment, and logistics within online grocery shopping and beyond. Our Ocado Smart Platform (OSP) is a cutting-edge online shopping system that leverages artificial intelligence, robotics, and automation to meet the unique challenges of online grocery services. What will you do as part of our Operational Services Support Centre of Excellence? At Ocado, we host the world's most sophisticated grocery automation system. Central to our automated Customer Fulfillment Centres is 'The Hive,' where fleets of robots fulfill 50-item orders in just 5 minutes, with robotic arms working collaboratively with the bots to pick and pack orders with unmatched precision. As an Operational Services Support Specialist, your responsibilities will include: • Serving as the primary contact for client operational teams, collaborating closely with Engineering Operations and Technology teams to achieve optimal outcomes and address inquiries. • Leading a team of site support specialists during your shifts, managing work assignments and workforce management (including tickets, mobile robot recoveries, and coordinating recovery windows). • Collaborating with the support specialist team to ensure effective service coverage and meet related targets or service level agreements. • Working on a rotating shift schedule to provide 24/7 monitoring and support for our warehouses. • Performing entirely onsite. • Ensuring timely responses and pickups within the operational framework.
As a Digital Operations Analyst at Experian, you will play a vital role in enhancing our data management processes. Your analytical skills will contribute to optimizing operations and driving efficiencies across our digital platforms. You will collaborate with cross-functional teams to ensure that our data strategies align with business objectives, enabling us to deliver exceptional value to our clients.
At Cision, we are dedicated to empowering individuals to make a significant impact. Your voice matters, your ideas are appreciated, and your unique viewpoint drives our shared success. As part of our global team, you will flourish in an environment that promotes curiosity, collaboration, and innovation, contributing meaningfully to the brands we nurture. Be a part of shaping the future of communication and building authentic connections that resonate. Whether you are addressing intricate challenges or spearheading innovative solutions, your growth is our collective achievement, and together, we will create the conversations of tomorrow. Elevate your impact at Cision. Be seen, be understood, be you. We are seeking a driven and talented individual to join our team as a Sales Operations Analyst. In this pivotal role, you will support our Sales and Revenue teams by simplifying data interpretation and enhancing operational processes. Your contributions to reporting, analysis, and daily operations will enhance visibility and consistency throughout the sales lifecycle. You will play a crucial role in enabling the team to make informed decisions and work more efficiently, all while driving overall sales success.
We are seeking a skilled Data Extraction & Operations Analyst to join our dynamic team at NielsenIQ. In this role, you will be responsible for extracting, analyzing, and interpreting data to help drive operational excellence and strategic decision-making. Your expertise will contribute significantly to the efficiency and effectiveness of our processes.
Company OverviewTerry Soot Management Group (TSMG) is a pioneering field data collection organization established in 2017 in Europe. We specialize in gathering crucial data in areas where automation cannot be applied. Our dedicated teams utilize advanced techniques to count features, capture images, record video, and collect audio data, ensuring that our clients receive comprehensive insights for informed decision-making. With operations across Europe, North America, and Asia, we are always prepared to tackle new challenges.Position Summary:The Autonomous Vehicle Test Operator plays a vital role in the operation and assessment of self-driving vehicles in autonomous mode. This includes data collection, providing valuable feedback, and delivering ride-hailing services to the general public, contributing to the advancement of autonomous technology.
WHO WE ARE: From our humble beginnings as a small startup, we have evolved into a global fintech powerhouse, employing over 3000 talented individuals from 80 nationalities across 22 offices on 4 continents. Our growth trajectory is faster and more diverse than ever. WHAT WE DO: Our innovative card readers empower more than 4 million merchants to process payments across 36 countries. We strive to create an environment where small businesses thrive by continuously expanding our suite of products and services. Since launching mPOS in 2012, we have enabled merchants to enhance their connections with their businesses, customers, and peers through our extensive product ecosystem. This includes accounting, online shops, payments, SumUp card and account, P2P transactions, loyalty programs, and comprehensive business analytics—all conveniently accessed in one platform. As a leading global fintech company, our vision is to establish the first-ever global brand for card acceptance. We empower our local, autonomous, cross-functional teams to refine every aspect of our products from conception to execution. About the Team The Processing Acquiring team serves as the backbone of SumUp. We manage intricate integrations with third-party acquirers, payment processors, and global card schemes, ensuring our 'acquiring machine' operates seamlessly. As our ecosystem continues to expand, so does the operational workload associated with maintaining these essential connections. We are excited to introduce a new Product Operations role aimed at fostering clear ownership and structure in operational change management. Your mission will be to oversee and optimize operational changes across our payments ecosystem, guaranteeing the precise and reliable implementation of partner updates, scheme mandates, and compliance requirements. You will report directly to the Product Lead and collaborate with a dynamic cross-functional team of engineers and product managers at our Sofia hub. What You’ll Do Own Operational Change: Serve as the primary accountable owner for all partner-driven updates within the acquiring ecosystem (e.g., file modifications, MCC updates, scheme mandates). Translate Requirements: Decode complex specifications from external partners (including acquirers, Visa, Mastercard) into clear, actionable requirements for Engineering, Operations, and Risk teams. Manage the Intake Process: Establish and maintain a structured approach for tracking and prioritizing incoming operational changes to ensure transparency and predictability. Coordinate Cross-Functionally: Drive synergies across Engineering, Partnership, and other teams to ensure effective implementation of changes.
Full-time|On-site|Sofia, Sofia City Province, Bulgaria
Nuvei is a Canadian fintech company supporting businesses worldwide with adaptable payment technology. Our platform connects clients to over 200 markets, offering localized acquiring in 50 markets, 150 currencies, and 700 alternative payment methods. We support card issuing, banking, risk, and fraud management, all accessible through a single integration. About the Role Position: Senior Delivery Operations Manager Location: Sofia, Sofia City Province, Bulgaria Start Date: July 1, 2026 The Senior Delivery Operations Manager joins Nuvei’s Business Operations team to drive operational excellence and strengthen delivery capabilities. This role oversees the execution of complex, cross-functional initiatives in the payment ecosystem, balancing both strategic planning and hands-on execution. What You Will Do Lead and refine delivery frameworks to support business objectives. Establish and maintain operational governance across projects. Champion continuous improvement initiatives for delivery processes. Collaborate with senior stakeholders in Technology, Product, Compliance, Risk, and Commercial teams. Ensure seamless execution of multi-team initiatives. What We’re Looking For Extensive experience in delivery management and operational leadership. Proven ability to work at both strategic and tactical levels. Strong track record managing complex, cross-functional projects. Comfort working closely with senior stakeholders across departments. Skilled at translating strategic goals into measurable outcomes. Adaptable and effective in a high-activity environment. Nuvei values continuous product improvement and dedicated customer support. We seek people who thrive on solving complex challenges and who want to help shape the future of payments.
Role overview Sutherland seeks an HR & Customer Operations Leader based in Sofia. This role combines responsibility for human resources and customer service operations, aiming to strengthen both client service and workplace culture. The position brings together people management and service delivery, ensuring both employees and customers receive strong support. What you will do Create and implement operational strategies that connect HR and customer service objectives Lead HR projects focused on employee engagement and retention Collaborate with teams throughout the company to enhance customer satisfaction Foster a positive, collaborative work environment Impact This leader helps shape how Sutherland serves its clients and supports its employees. The work centers on building processes that improve satisfaction for both customers and staff, contributing to a healthy and effective organization.
Join Entain as a Solution Architect Specialist in our Security Operations team, where you will play a pivotal role in shaping and enhancing our security architecture. You will be responsible for designing, implementing, and maintaining security solutions that protect our systems and data. This is an exciting opportunity to work in a dynamic environment, collaborating with cross-functional teams to address complex security challenges.
Empowering Wealth Building for AllAt Trading 212, we are transforming the trading and investing landscape by delivering exceptional products that resonate with our users.Our commitment to a culture of excellence and rapid progress has been pivotal to our achievements.Currently, we proudly serve over 5 million clients, managing more than €30 billion in assets—a testament to the trust and scale we have established in a short period.Position OverviewWe are on the lookout for a Junior AML Operations Analyst to become a vital part of our expanding team in Sofia, Bulgaria. In this pivotal role, you will engage in detailed investigations and manage escalations to our Second Line of Defense teams. This position demands in-depth analysis, critical thinking skills, and a meticulous attention to detail.This role is designed for growth, where you will receive guidance from seasoned analysts in our Operations team, learning to uncover patterns of financial crime and suspicious activities, while contributing directly to the security and integrity of our global platform.What You Bring to the TableLanguage Proficiency: Fluent English (C1 level or above).Mindset: Eager to learn, adapt to a fast-paced environment, and maintain a customer-centric approach.Soft Skills: Strong time management capabilities and effective multitasking skills.Preferred QualificationsPrior experience in an AML operational role or within the Fintech sector.Basic knowledge of stock market operations.CAMS certification or similar compliance qualifications.Your ResponsibilitiesMonitor, investigate, and respond to AML transaction alerts.Examine transaction patterns and behaviors to detect potential money laundering or fraudulent activities.Compile reports on suspicious transactions and activities, including relevant findings and supporting documentation.Escalate high-risk or suspicious findings to the appropriate internal teams.Stay updated on all relevant AML, KYC, and CTF regulations.
Jan 26, 2026
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