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Experience Level
Experience
Qualifications
Strong problem-solving skills and the ability to work independentlyExcellent communication skills, both verbal and writtenPrior experience in a field support or customer service role is preferredAbility to adapt to a fast-paced environment and handle multiple tasksTechnical proficiency with relevant tools and software
About the job
SPS North America seeks an On-Call Field Support Specialist in Irvine, California. This role centers on responding to client needs as they come up, working to resolve issues promptly and support high service standards.
Key responsibilities
Provide on-call support to clients in the field
Handle service requests and troubleshoot technical or operational issues
Support customer satisfaction and help maintain company standards
Location
This position is based in Irvine, California.
About SPS North America
SPS North America is a leader in providing innovative support services across various industries. Our commitment to excellence and customer satisfaction drives our success and growth. We pride ourselves on fostering a collaborative and inclusive workplace that empowers our employees to excel.
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