Onboarding Concierge

Join our dynamic team at SimonMed Imaging as a Patient Concierge Scheduler! In this pivotal role, you'll be the first point of contact for our patients, guiding them through their scheduling process with care and professionalism. Your organizational skills will ensure that appointments are handled efficiently, making a positive impact on the patient experien…

JOB RELATED FUNCTIONS:As a Patient Appointment Scheduler at SimonMed Imaging, you will work under the direct guidance of the Customer Service Manager to effectively schedule and reschedule patient appointments at the designated facility, ensuring an exceptional customer experience.You will verify that patients are prepped and cleared for specific diagnostic tests to ensure a smooth appointment process.Your responsibilities include obtaining necessary pre-certifications and patient registrations prior to appointments.You will collaborate with insurance carriers, financial advisors, and ancillary staff to ensure patients are not financially burdened for the services provided.Maintain consistent communication with patients regarding their authorization and scheduling status.A solid understanding of various insurance policies and common healthcare practices is essential.Basic computer proficiency is required to manage scheduling effectively.You will follow established protocols and guidelines to carry out your responsibilities.Provide guidance and support to team members as directed by the Customer Service Manager.Showcase your competency in job-specific skills relevant to the customer demographic and departmental services.

About the Position We are actively looking for experienced Senior Project Schedulers to join our team for large-scale heavy civil infrastructure projects. These projects include highways, bridges, transit systems (both rail and bus), water management, and airport development, utilizing both traditional and innovative delivery methods. In this role, you will be responsible for developing logic-driven CPM schedules, integrating procurement and third-party dependencies, and translating field data into precise progress reports and forecasts. By identifying critical-path risks proactively, devising recovery strategies, and ensuring stakeholder alignment, you will play a crucial role in driving project success. Note: This posting is for future opportunities and not for immediate openings. We welcome applications and conduct interviews ahead of our hiring needs. Selected candidates will be added to our talent pool for this specialty area, and we will notify them first when a project arises.

Role: Patient Advisor – SimonMed LongevityLocation: On-site / RemoteDepartment: SchedulingOverviewJoin our team as a dynamic Patient Advisor dedicated to guiding patients through their journey in the Longevity / Whole Body MRI program. This role emphasizes providing insightful information, fostering informed decision-making, and facilitating a smooth scheduling experience.Successful candidates will possess exceptional communication skills, the ability to distill complex information into easily understandable terms, and a professional demeanor when addressing health inquiries.Key ResponsibilitiesAct as the primary contact for patients inquiring about Whole Body MRI and other Longevity services.Assist patients in understanding available options and the significance of various imaging services.Present program details, including optional enhancements, in a clear and patient-centric manner.Answer frequent queries and concerns to empower patients in their choices.Ensure the accurate and timely scheduling of appointments.Uphold a high-quality experience for patients in every interaction.Diligently document conversations and adhere to established workflows.

Join our dynamic team at SimonMed Imaging as a Patient Services Specialist, where you will be the welcoming face for our patients at our imaging centers. Your role will be pivotal in ensuring a smooth admission process and providing exceptional service to our patients. If you're passionate about patient care and thrive in a fast-paced environment, we want to hear from you!

As a Patient Services Specialist at SimonMed Imaging, you will be the welcoming face for our patients at our imaging centers. Your primary responsibility will involve streamlining patient admission processes, ensuring a smooth and positive experience for every individual who walks through our doors. Join us in making a difference in the lives of our patients.

The Patient Access Specialist plays a crucial role in collaborating with healthcare providers and insurance plans to secure essential information regarding patient insurance and pharmaceutical product coverage. This position is pivotal in assisting healthcare providers with inquiries related to coding, billing, and navigating complex reimbursement challenges. Additionally, the specialist manages an assigned caseload for Prior Authorizations (PA) and facilitates the appeals process to ensure patient access to necessary medications.Ensure compliance with company protocols and organizational standards while delivering exceptional service quality.Conduct thorough benefit investigations by engaging with payers to verify patient insurance benefits, identify reimbursement obstacles, and explore resources to overcome these barriers.Document and verify specific patient benefits, including coverage details, cost-sharing, and provider access options.Identify coverage limitations and strategize on expediting patient access.Initiate and document the prior authorization and claims appeal processes.Report any reimbursement trends or coverage delays to management.Act as a liaison between field representatives, healthcare providers, and patients.

DEPARTMENT: Patient SolutionsREPORTS TO: Program Manager, Patient SolutionsSUMMARY: As a Supervisor of Patient Solutions, you will lead and coordinate a team dedicated to providing exceptional customer support services. Your role is pivotal in ensuring that our patients receive the highest level of service.LOCATION: Phoenix, AZDUTIES AND RESPONSIBILITIES:Adjust staffing levels in accordance with weekly demands and projected events.Track and analyze the productivity of customer service representatives, generating performance reports as needed.Evaluate individual, team, and overall call center performance to identify trends and implement strategies that achieve revenue and performance targets.Monitor service calls to assess employee conduct, technical proficiency, and adherence to company protocols.Resolve customer inquiries and recommend solutions to address complaints effectively.Ensure ongoing communication and updates to representatives regarding product information, procedural changes, and customer needs.Establish work procedures, create schedules, and optimize workflow processes.Evaluate and refine procedures to enhance the efficiency of your team.Foster teamwork among staff and address any grievances proactively.Compile comprehensive reports based on individual performance data from team members.Engage in other related tasks as assigned by management.SUPERVISORY RESPONSIBILITIES:Direct supervision of all employees within the Patient Solutions Program(s).Execute supervisory duties in compliance with organizational policies and relevant laws.Responsibilities encompass interviewing, hiring, onboarding, delegating tasks, assessing performance, rewarding, and addressing employee concerns.QUALIFICATIONS:Bachelor's Degree from an accredited institution or equivalent combination of education and experience.Proficient in Microsoft Office Suite.COMPETENCIES:Adaptability: Embrace changes in the work environment, manage competing demands, and adjust methods as necessary.Customer Service: Handle challenging customer situations with professionalism, respond to requests promptly, and seek feedback to enhance service quality.Diversity: Promote a culture of inclusivity and respect for diverse backgrounds.

Join our dynamic team at Healthcare Support Staffing as a Patient Accounts Specialist. In this pivotal role, you will be responsible for managing patient account inquiries, resolving billing discrepancies, and ensuring accurate account information. Your exceptional communication skills will help facilitate smooth interactions between patients and healthcare providers, making a significant impact on patient satisfaction.

About UsHolder Construction is a prominent leader in the construction sector, consistently recognized among the top firms on ENR’s Top 400 Contractors list. We prioritize performance and excellence, fostering a culture that rewards achievements and invests in our workforce. Our structured career development program enables associates to advance rapidly into broader roles based on their merits. With a presence across the United States, we offer an attractive compensation and benefits package, including:Annual bonus programPaid time offHealth, dental, vision, and life insurance401(k) retirement planAdditional pay for night and swing shifts in select positionsAbout the RoleWe are seeking a dedicated Scheduling Coordinator to join our Scheduling team at our Phoenix, AZ regional office. This is a full-time, on-site role.Key ResponsibilitiesCreate and maintain baseline schedules using CPM best practices, including detailed WBS for schedules with over 2,500 activities.Facilitate weekly meetings to update construction schedules through job walks and superintendent live feedback.

Join the dynamic team at Shields Health Solutions as a Pharmacy Technician with a hybrid work schedule! In this role, you will be responsible for assisting pharmacists in various tasks, ensuring efficient pharmacy operations, and providing excellent service to our patients and healthcare partners.

Join Our Dynamic Team!NoGigiddy is an innovative on-demand staffing platform that connects talented individuals with flexible and rewarding job opportunities. We are dedicated to providing businesses with exceptional event staffing solutions while offering our team members the freedom to choose their work schedules.Position Overview:We seek enthusiastic and dependable Event Staff to join our on-demand workforce in the Phoenix area. As part of our team, you will play a vital role in delivering outstanding service and support at various events. This position provides the flexibility to select shifts that align with your availability, making it perfect for those interested in gig work in the vibrant Phoenix community.Key Responsibilities: Assist in the setup and breakdown of event equipment and decorations Deliver exceptional customer service to event attendees Manage crowd control and ensure guest safety Distribute promotional materials and assist with event registrations Support event coordinators with various tasks as necessary Maintain a clean and organized event environment Address any issues or emergencies that may arise during events

Embark on a transformative career with ASM, where cutting-edge technology harmonizes with a collaborative culture.For over 55 years, ASM has consistently led the charge in technological innovation, pushing the boundaries of what is possible. With a diverse team of over 4,500 ASMers from 70 nationalities, our advanced semiconductor solutions are integral to pivotal trends such as 5G, cloud computing, AI, and autonomous driving. We are not just a technology company; we are committed to diversity, inclusion, and sustainability, striving to make a positive impact on the world. Our development programs are designed to foster your professional growth, shaping your future and unlocking potential. As a Software Engineering Manager for our Scheduling Team, you will lead a talented group of engineers in creating sophisticated scheduling engines that drive real-time control systems across global semiconductor fabrication facilities. Your leadership will significantly enhance the performance of state-of-the-art hardware—from robotics to temperature controllers—employed by the world's foremost semiconductor manufacturers.

The Patient Access Specialist plays a crucial role in bridging the gap between healthcare providers and insurance payers by collecting essential information regarding patient insurance and coverage for specific pharmaceutical products. This position is dedicated to assisting healthcare providers with inquiries related to coding, billing, and navigating intricate reimbursement challenges. Additionally, the specialist will oversee the Prior Authorization (PA) process for an assigned caseload and guide patients through the appeals process to ensure access to necessary medications.Facilitate the progression of cases in line with company policies and organizational standards, ensuring a high level of service and quality.Perform comprehensive benefit investigations by contacting payers to confirm patient insurance details, addressing complex reimbursement obstacles, and sourcing solutions to overcome these barriers.Verify patient-specific benefits, documenting essential details such as coverage, cost-sharing, and provider access options.Identify coverage limitations and provide strategies to expedite patient access to medications.Document and initiate the prior authorization process and assist with claims appeals.Report any reimbursement patterns or coverage delays to management.Act as an effective liaison between field representatives, healthcare providers, and patients.

Join everself as a Sales Manager specializing in Patient Acquisition. In this hybrid role based in Phoenix, you will lead our efforts to attract new patients through innovative strategies and exceptional customer engagement. Your expertise will be crucial in driving our growth and expanding our patient base.

Join Turner & Townsend, a global leader in professional services, as a Senior Scheduler specializing in data center construction. We are looking for a seasoned professional to enhance our project controls function for a major project. You will leverage your substantial experience in construction project control services to ensure successful project delivery.Key Responsibilities:Create, monitor, and update the Project Integrated Master Schedule (IMS) for owners.Develop and implement the schedule management program and its deliverables for extensive capital projects.Act as a trusted advisor to project stakeholders, offering insights and recommendations.Prepare baseline schedules and schedule basis documentation for project team approval.Conduct resource loading and leveling schedules.Integrate contractors' schedules into the IMS.Evaluate critical path impacts and report findings to the project team.Track schedule deviations and variances, assisting in the formulation of corrective actions.Utilize Earned Value Management (EVM) techniques to monitor project progress.Regularly review schedules with project team members to ensure data accuracy.Generate and distribute schedule progress reports, trending charts, and schedule analyses.Maintain records of scope changes, trends, and variances that could affect schedule performance.Ensure the integrity of schedule information.Maintain communication with clients and consultants at all project stages.Adhere to SOX control responsibilities as applicable.

The Team Lead for Patient Solutions within our Specialty Pharmacy division plays a critical role in fostering collaboration among team members, program managers, and various departments. This position is essential for streamlining operational activities, ensuring the smooth functioning of daily operations, and providing valuable program metrics during customer business review meetings. Conduct continuous assessments of existing processes and evaluate their effectiveness. Analyze service trends and work collaboratively to prioritize initiatives aimed at enhancing productivity and efficiency within Patient Solutions. Leverage historical program and operational data to uncover opportunities, identify trends, and recommend enhancements, process improvements, and potential areas for expanding our service offerings. Compile program reports that reflect actual performance against KPIs and SLAs. Oversee team workload to guarantee timely task completion. Review staffing model recommendations prior to presenting them to leadership, ensuring a comprehensive view of best and worst-case scenarios. Prepare periodic analyses regarding shift change requests, including swaps, adjustments, PTO, and VTO for leadership review. Maintain consistency in processes, optimize workforce utilization, and achieve performance metrics. Collaborate in designing, implementing, and maintaining reward and recognition programs. Assist in formulating policies and procedures for the department. Undertake additional responsibilities as needed based on departmental, programmatic, and project requirements.

Join our dedicated team in a rewarding role where your exceptional interpersonal skills will make a difference in our mission: "To protect every child, serve all working people, and ensure no veteran is left behind."This fully remote opportunity allows you to achieve an impressive income while enjoying the flexibility to set working hours that fit your lifestyle and family needs.

Join our dynamic Urgent Care team in Sedona, AZ, as a Medical Front Office Specialist. We are seeking enthusiastic individuals who are passionate about providing exceptional customer service and ensuring smooth patient registration processes. Your primary responsibility will involve welcoming patients, assisting with their registration in compliance with established policies, and ensuring a seamless flow within the clinic. As a key member of our team, you will also float between our Sedona and Cottonwood locations as needed, contributing to a patient-first approach that prioritizes wellbeing and care.