Onsite Desktop Support Engineer

Role overview The Tier 1 Support Analyst - Accounts role at Keyloop centers on assisting clients with account-related questions and technical issues. As the first point of contact, this position helps users solve problems and ensures their experience with Keyloop products runs smoothly. What you will do Troubleshoot account problems and technical challenges for clients Guide users through solutions and respond to their questions Work to deliver a positive customer experience with Keyloop services Contribute to ongoing improvements in support processes Location This role is based in Prague, Czech Republic.

Join Keyloop, a leader in automotive technology, where we connect dealers, manufacturers, tech providers, and car buyers.At Keyloop, we empower automotive businesses to harness digital transformation through innovative solutions that enhance the car buying and ownership experience. Our advanced technology connects systems, departments, and locations, creating an open platform that drives the industry's future. As a Tier 1 Autoline Aftersales Support Analyst, you will play a vital role in delivering exceptional support services, crucial for achieving Keyloop's growth and profitability goals. You will be responsible for troubleshooting, diagnosing, and resolving issues while ensuring timely escalation when necessary. To thrive in this role, you must possess outstanding verbal and written communication skills, enabling you to engage efficiently with a global team, including customers, peers, and managers. Your resourcefulness, organizational abilities, and analytical skills will contribute to our mission of providing service excellence.

Rohlík is headquartered in Prague and values a supportive, collaborative culture. The company draws inspiration from nature, traditional craftsmanship, and a commitment to quality, especially in food. Team members are encouraged to bring positivity and kindness to their work, contributing to a workplace where people look out for each other. Finance Department The Finance team at Rohlík manages a wide range of accounting functions, including journal vouchers, month-end closing, analysis, reporting, statements, invoices, payments, and balances. This department plays a key role in maintaining the company’s financial health and supporting smooth operations. Role overview The Senior P2P/Accounts Payable Accountant joins the Group Finance Centre and reports directly to the Group Accounting Manager (PTP). The position oversees all accounting activities related to the Procure-to-Pay (PTP) process across Rohlík Group and its associated entities. What you will do Process vendor invoices accurately, following company policies and controls Manage Travel & Expense (T&E) processing Prepare accruals and PTP-related journal vouchers Resolve open items to ensure data accuracy Carry out timely, high-quality reconciliation processes Handle escalations, complex reconciliations, and non-standard cases Participate in performance management and KPI setting Lead and initiate process improvement and efficiency projects within the PTP function Requirements At least 5 years of accounting experience in a similar role Demonstrated ability to drive process improvements Fluent in Czech and English, both written and spoken Strong communication, interpersonal, and organizational skills Benefits Competitive Compensation: Fixed salary structure with transparent recognition for exceptional work Growth Opportunities: Support for both personal and professional development

D-ploy is a dynamic IT and Engineering Solutions provider operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.We pride ourselves on delivering cutting-edge IT services and solutions to top-tier clients, focusing on reliability, efficiency, and fostering long-term partnerships that enhance IT productivity and elevate business value.We are currently seeking an IT Onsite Support Engineer to deliver exceptional support to end-users in a professional and regulated environment in Prague.

D-ploy is a cutting-edge IT and Engineering Solutions firm recognized across the EMEA region including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.We take pride in delivering innovative and superior services to an array of industry-leading clients. By fostering relationships and trusted partnerships in the IT community, we enhance our customers' IT productivity and contribute significantly to their organizational success.We are seeking engaging, adaptable, and solution-oriented individuals eager to join a dynamically growing and international organization. Our focus is on creating impactful value where IT matters—join our team!Responsibilities:Provide support for IT tools to end-users and project owners.Serve as the liaison between clients and appropriate resolution teams.Create and manage IT platforms on behalf of users and teams.Ensure timely responses to requests following established processes and SLAs.Conduct fault isolation and escalate issues as necessary.Utilize collaboration technologies such as Microsoft Teams and Webcasting.Escalate tickets to other support teams when required.Resolve incidents and requests on-site, including ticket closure.Document customer feedback and product requests.Assist in the creation of technical documentation and manuals.

D-ploy is a premier IT and Engineering Solutions provider across the EMEA region, including Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA.We are committed to delivering innovative solutions and exceptional service to our esteemed clients. By fostering strong relationships and building trust within the IT community, we enhance our customers' IT productivity, thereby contributing significantly to their organizational success.We are eager to connect with dynamic, flexible, and solution-oriented professionals who aspire to join our rapidly expanding international team. Our mission focuses on generating value where IT matters—be part of our journey!Key Responsibilities: Offer expert technical support and troubleshooting for computer hardware, software, mobile devices, and other technological tools. Maintain precise documentation of end-user issues using our IT Service Management (ITSM) tool. Ensure compliance with established processes and knowledge documentation. Manage ticket backlog efficiently. Engage in continuous service improvement initiatives, including creating knowledge scripts and updating training documents. Collaborate closely with onsite IT technicians to ensure seamless support.

Join the Accounting Team at Collibra At Collibra, our Accounting team is committed to establishing trusted business partnerships, tackling complex financial challenges, and enhancing our systems and processes to promote growth. We take pride in our core values, emphasizing unity through the motto “We are one Collibra.” Our collaborative environment fosters learning, enjoyment, and open, honest communication. We recognize the vital role of accounting in influencing our business trajectory and take full ownership of our responsibilities, ensuring we achieve our objectives efficiently. This position offers a hybrid work model based in our Prague office, where you will engage with your team in person at least two days a week. This approach reinforces our connections, encourages teamwork, and supports continuous progress. Key Responsibilities for Senior Accountants at Collibra Manage General and Administrative (G&A) and Sales & Marketing (S&M) accounting, including: Accrual accounting Overseeing the Purchase Order (PO) approval process Conduct Balance Sheet reconciliations for relevant accounts Prepare financial statements for over 10 countries, including compliance with US GAAP and IFRS, and manage GAAP conversion processes in collaboration with external service providers. Lead the monthly and year-end closing processes associated with your global responsibilities Support external group audits related to your global responsibilities Assist with ad hoc requests and process improvements through AI and automation initiatives Qualifications A degree in accounting or finance, with a minimum of 4 years of relevant experience Exceptional verbal and written communication skills in English Proficient in Microsoft Office, particularly Excel Experience with Netsuite, IFRS, and Workiva is advantageous Must possess work authorization to operate in Prague, Czech Republic Ideal Candidate Attributes Highly motivated, detail-oriented, and committed to excellence in all tasks Able to excel in a fast-paced global environment with a proactive approach to diverse responsibilities A collaborative team player who can also work independently Driven by challenges and committed to continuous learning Success Metrics In your first month, you will establish foundational knowledge essential for success in your role.

About the Role d-ploy is looking for a Financial Accountant based in Prague, Czechia. This position focuses on financial reporting, budgeting, and compliance. The role supports the company's financial operations and ensures they meet established standards. What You Will Do Prepare and manage financial reports Oversee budgeting processes Monitor compliance with financial policies Work with teams across the company to share insights and support decision-making Who We’re Looking For Detail-oriented and organized approach to work Comfortable collaborating with colleagues in different functions Strong interest in financial accuracy and integrity This role offers the chance to contribute directly to d-ploy’s financial health and support business goals.

About the Role Similarweb is looking for a Technical Support Engineer in Prague. This role focuses on helping clients resolve technical issues and get the most out of Similarweb's products. What You Will Do Respond to client inquiries and technical problems Walk users through troubleshooting steps Work to improve the overall client experience with Similarweb tools What Sets This Team Apart Join a group that values clear communication and practical solutions. The team works closely with clients to ensure their questions are answered and their issues are resolved quickly.

Apify builds a platform for web scraping and browser automation, helping users extract insights and automate repetitive online tasks. Thousands of developers use Apify's cloud services to create and monetize web scraping tools through the Apify Store. Customers range from individual entrepreneurs to Fortune 500 companies. Every month, the platform supports data extraction from billions of web pages and automates millions of processes. Role Overview Apify is hiring a Night Shift Support Engineer to deliver customer support from 5 PM to 2 AM CET. This position handles both business and technical questions through chat and email, focusing on prompt and clear communication. The role is based in Prague, Brno, or can be remote within the Czech Republic. Programming knowledge and strong communication skills are essential, and evening work hours are required. What You Will Do Respond to customer queries and internal notifications using Apify Console, Intercom, and Slack. Handle a mix of business and technical topics, including: Business support: Guide customers on subscription plan choices Assist with invoices and billing questions Explain Apify platform features Process compensation requests from users Technical support: Help with integrations Offer coding support for Apify API/SDK Support users working with Apify-maintained Actors How Support Works at Apify An AI bot helps categorize incoming conversations by priority, so the team can meet different Service Level Agreements (SLAs). The main goal is to deliver high customer satisfaction and quick responses, with a strong focus on B2C support.

ABOUT USP3 Logistic Parks is a prominent long-term investor and developer specializing in European warehouse properties, boasting over 9.7 million m² of assets under management and an expansive land bank of 2 million m² for future growth. With a presence in 11 countries and over two decades of experience, we are committed to developing sustainable warehouses that meet the highest international standards while positively impacting the communities we serve.Headquartered in Prague, we are proud to employ over 270 talented individuals from more than 25 nationalities across 11 strategic European offices, providing integrated development, asset management, and property management services. At P3, we believe that attracting the right talent is crucial to our continued success, and we seek ambitious professionals to help us secure our position as Europe’s leading logistics warehouse provider.OUR CULTUREOur core values—Integrity, Teamwork, Excellence, and Ambition—are deeply embedded in our corporate culture and guide our daily operations. While our size and stability allow us to maintain a global perspective, we also pride ourselves on being agile and responsive to local real estate markets. We foster an environment that promotes personal and professional growth, recognizing and rewarding exceptional performance and encouraging our team members to take ownership and responsibility for their contributions.WE ARE LOOKING FORWe are currently on the lookout for a Junior Investment Analyst to join our analytical team at our headquarters in Prague.YOUR CHALLENGESConducting detailed analysis of investment opportunities using Excel, including cash flow assessments, IRR calculations, and sensitivity analyses.Drafting comprehensive investment memorandums and reports.Gathering and analyzing research data to support key underwriting assumptions such as market rents, growth rates, vacancy rates, and capitalization rates.Contributing to the development of strategic corporate presentations.QUALIFICATIONS FOR SUCCESSA minimum Bachelor's degree in Economics or Finance.Strong analytical skills with a keen attention to detail.Approximately 1 year of relevant experience in a similar role.Proficient in MS Excel with advanced capabilities.Fluent in Czech/Slovak at a native or bilingual level and strong English communication skills at a professional working level.WHY JOIN US?Here are just a few of the many benefits we offer:Stability of working within a leading international company in the industrial real estate sector.A dynamic, collaborative work environment that values teamwork and innovation.

About Emplifi Emplifi offers a unified customer engagement platform used by more than 20,000 brands worldwide. The company focuses on helping clients improve digital and social customer experiences through integrated solutions in social media marketing, social commerce, and customer care. Advanced analytics and AI play a key role in supporting growth, customer satisfaction, and brand loyalty. Meet the Reporting and Analytics Team This team brings together business analysts, data analysts, engineers, Salesforce specialists, and developers who manage Emplifi’s SaaS tools. The group values productivity, creativity, and open communication, with a strong emphasis on personal and professional growth. Agile methodologies guide their work, which covers a wide range of challenges: anomaly detection, product configuration, retention forecasting, and analyzing large-scale market trends. The technology stack includes Python, SQL, Tableau, Apache Spark, AWS S3, and PostgreSQL. The team also manages Salesforce for marketing and sales. Technical quality matters, but so does connecting technical solutions to real business needs. Role Overview: Data Analyst Data at Emplifi is more than numbers. Insights from data shape decisions across the company. The Data Analyst role calls for someone who is naturally curious, works well independently, and feels responsible for outcomes. This person digs into the reasons behind the data, delivers results that matter, and helps turn information into action. Key responsibilities include: Spotting trends in social media data to support global reporting Delivering actionable insights to inform business and product strategies Supporting client success with prompt, accurate data exports Enabling Sales and helping develop the pipeline Mastering tools such as Python, Databricks, PySpark, S3, and Airflow Working with large datasets in a growing Data Lake The team works within an Agile (SCRUM) process that encourages experimentation and ongoing learning. Location This position is based in the Czech Republic, with options to work from Prague, Pilsen, or Brno.

Role Overview SimilarWeb is looking for a Product Support Specialist to join the team in Prague. This role serves as the first point of contact for clients, guiding them through product features and helping them get the most value from SimilarWeb’s tools. What You Will Do Support clients by answering questions and resolving product-related issues Work with internal teams to troubleshoot and find solutions Share product updates with clients Gather feedback and insights from users to help improve SimilarWeb’s offerings Impact This position plays a key role in user satisfaction. By supporting clients and sharing their feedback, the Product Support Specialist helps shape future product improvements.

Join snuggs on our thrilling journey As a rapidly expanding company, we are dedicated to constructing a robust team foundation to achieve our ambitious goal of growing fivefold in the coming years!To sustain this growth, maintaining strong financial control and transparency is paramount.In the position of Senior Accountant & Controller, you will play a crucial role in ensuring precise financial reporting and managing the monthly closing and audit processes. You will uphold budget discipline across teams, enforcing financial rigor to ensure spending remains within established limits.This position is perfect for an experienced finance professional who values ownership, structure, and is eager to enhance financial processes within a fast-paced environment.Your Key Responsibilities:Management Reporting: Assist in the development of precise monthly performance reports and analyze variances to promote transparency for leadership.Monthly Closing Coordination: Spearhead the month-end closing processes to ensure timely and accurate results.Financial Reporting: Guarantee the timely and precise preparation of financial statements for group entities, working in collaboration with external accounting providers.Audit Coordination: Facilitate external audits by preparing necessary documentation and acting as the primary contact point.Budget Controlling: Supervise departmental expenditures and enforce fiscal discipline to keep the organization within its financial frameworks.Accuracy & Completeness: Prepare and oversee reconciliations, ensuring data integrity for the general ledger.Process & Control Improvement: Identify gaps in reporting processes and implement controls to mitigate risks and enhance efficiency.Your Profile:Experience: Over 5 years in financial controlling, accounting, or auditing.Education: Bachelor’s degree in Finance or Accounting; CPA, ACCA, CMA, or equivalent qualification preferred.Technical Skills: Proficient in ERP systems (e.g., Odoo) and advanced Excel expertise.Language Skills: English at B2+ level, with fluency in Czech required.Audit Background: Proven experience in managing external audits and establishing internal control frameworks.Accounting Standards: Strong knowledge of local GAAP and IFRS for compliance in reporting.Mindset: Exceptional attention to detail and the professionalism to enforce budget discipline and financial policies.What We Offer:Significant discounts on our productsAn opportunity to join a mission-driven, innovative company in a dynamic growth phase!

Laravel seeks a Technical Support Engineer based in the Central European Time (CET) zone to join the Customer Success & Support team. This remote position centers on helping developers overcome technical issues across the Laravel ecosystem, including Forge, Vapor, Spark, Envoyer, Nova, Laravel Cloud, and Nightwatch. Role Overview This role goes beyond scripted responses. It involves hands-on troubleshooting and technical guidance for developers. Expect to work directly with servers using SSH, analyze logs, debug Nginx configurations, trace PHP errors, and resolve DNS problems. Each day brings new challenges, and every interaction shapes the developer experience with Laravel. Why This Role Matters Laravel supports a vibrant developer community, with over 210 million downloads to date. The support team plays a key role in ensuring developers receive thoughtful, accurate help when they need it most. As Laravel expands its product suite, including Laravel Cloud and Nightwatch, the variety of technical questions continues to grow. The team values both technical skill and empathy in every customer interaction. What You Will Do Manage and resolve support tickets using Plain, the team’s ticketing system. Triage requests, prioritize by severity and SLA, and aim for first-contact resolution. Investigate complex technical issues, escalate when needed, and keep customers informed throughout. Debug issues in terminals, on servers, and within various configurations. Identify recurring bugs, frequently requested features, and documentation gaps, and share these insights with the wider team. Help improve the knowledge base and refine pre-prepared responses for future support. Success Metrics Maintain a customer satisfaction rating of 96% or higher. Resolve 80% of tickets on the first response. Meet 100% of SLA commitments. Document bugs and feature requests thoroughly for engineering review. This position is fully remote, with a preference for candidates in Prague or within the CET timezone.

Join our dynamic team at Talan as a Senior Business Analyst, where your expertise will drive innovation across various fronts:Functioning within an agile cross-data hub cell.Key Responsibilities:Collaborate on a Data Hub that integrates operations from multiple countries.Incorporate new information into the data hub, including new products and country-specific data.Develop and maintain a financial reconciliation engine.Support diverse teams that leverage data from the hub.Engage with various countries and data providers.Functional Transformation:Translate customer functional requirements into technological solutions, ensuring detailed analysis and understanding for implementation.Define necessary functionalities and design application services and their integration with other components.Present findings and recommendations on complex operational challenges to senior management.Oversee quality assurance for functional certification of products.Create and maintain functional documentation according to development policies and solution design specifications (using tools like JIRA, Confluence, ALM).Certify software and its integration with third-party components through established testing cycles.Promote a culture of achievement within the team to meet objectives.Identify and address training or upskilling needs to uphold functional competencies.Role Scope:Define integration requirements for finance, accounting, invoicing, and payment processes.Outline integration modes for each area.Coordinate with local and global teams on integration parameters (input and output fields).Conduct end-to-end testing for all involved processes.Ensure successful implementation of the Operational Lease solution across different countries.

About Emplifi Emplifi provides a unified customer engagement platform used by over 20,000 brands worldwide. The platform brings together social media marketing, social commerce, and customer care, supported by analytics and AI. Emplifi helps brands improve customer satisfaction, drive product sales, and strengthen loyalty. Meet the Reporting and Analytics Team The Reporting and Analytics team brings together business analysts, data analysts, engineers, and Salesforce developers. Together, the group maintains Emplifi’s SaaS toolsets and values productivity, creativity, ongoing learning, and open communication. Working with agile practices, the team addresses a range of challenges: anomaly detection, product configuration, retention forecasting, and macro market trend analysis, all using large-scale data. The technical stack includes Python, SQL, Tableau, Apache Spark, AWS S3, and PostgreSQL. Code quality matters, but the team’s real strength comes from blending technical skill with business understanding. Senior Business Intelligence Analyst: Role Overview Emplifi is hiring a Senior Business Intelligence Analyst to take a central role in its Business Intelligence (BI) initiatives. This position sits within the analytics division and offers a high degree of independence. The analyst acts as a trusted advisor for stakeholders across departments, turning data into insights that shape strategy and improve performance. Collaboration with the BI Architect is a key part of the job, especially around data governance and warehouse ETL processes. The role involves building dashboards and data products using Tableau and PostgreSQL. Interest in Agentic BI and AI-driven BI self-service solutions is highly valued. The right candidate enjoys independent work, values teamwork, and brings a proactive, consultative approach to solving problems. What You Will Do Work with internal stakeholders to identify business use cases, uncover opportunities, and deliver actionable recommendations. Lead analytics projects to reveal trends, gaps, and growth opportunities that inform business development and strategic planning. Design and build optimized data models and visualizations in Tableau to support informed decision-making across teams. Apply advanced features in Tableau Cloud and Salesforce, including Tableau Next. Location This role is based in the Czech Republic, with options to work from Prague, Pilsen, or Brno.

About Keyloop Keyloop connects car dealers, manufacturers, technology partners, and consumers. The company helps automotive businesses adapt to digital change with technology that improves the process of selling, buying, and owning vehicles. What We Do Keyloop’s platform links client systems and departments, giving automotive businesses a foundation for future growth. By using data, clients can work more efficiently, improve profitability, and create better experiences for their customers.

Join us at the forefront of technological innovation, where we are revolutionizing the data storage landscape. Here, you will foster innovative thinking and grow alongside a team of industry leaders.This transformative work is the foundation of the tech industry. If you're ready to explore limitless opportunities and make a significant impact, we invite you to be a part of our journey.THE ROLEAs the Cost Accounting Manager, you will serve as the financial architect for our product margins, ensuring the accuracy of cost data throughout our global supply chain. You will connect operational activities with corporate financial reporting, collaborating with Supply Chain and external manufacturers to adeptly manage complex cost flows. Your mission is to enhance visibility into product cost drivers within a high-growth, SOX-compliant environment, directly influencing the global financial health of Everpure.WHAT YOU'LL DODrive Cost Integrity: Lead the quarterly contract manufacturer (CM) quote review process and validate standard cost updates in the Everpure™ Platform, ensuring that every aspect of our Bill of Materials (BOM) is accurately represented.Influence Product Margins: Collaborate with Supply Chain and Operations to analyze Purchase Price Variance (PPV) drivers and cost fluctuations, delivering insights to safeguard and optimize our gross margins.Own Global Reporting & Compliance: Oversee the entire cost accounting cycle, which includes capitalized overhead, warranty reserves, and inventory valuation, while upholding a stringent internal control environment.Strengthen Operational Partnerships: Act as the primary accounting liaison for our manufacturing partners by reviewing claims and reconciling inventory at third-party locations, ensuring smooth month-end and quarter-end closures.Enable Data-Driven Decisions: Develop and present comprehensive cost roll-forwards and variance analyses that transform complex manufacturing data into actionable financial insights for leadership.