About the job
Join our dynamic team as a Technical Operations Analyst in the heart of the Chicago Loop! We are seeking a dedicated professional to enhance our trading systems within a vibrant company that operates across diverse marketplaces, including global futures, equities, commodities, options, fixed income, and cryptocurrencies. Our culture champions teamwork, continuous integration, and test-driven development. This role requires 100% onsite presence.
Key Responsibilities:
- Manage the operation and maintenance of our trading systems, ensuring seamless continuity and stability in our production trading environment.
- Plan, coordinate, and implement organization-wide changes within our global change management framework.
- Provide end-user support to team members in our Chicago corporate office and remote locations.
- Install, configure, maintain, and troubleshoot PC hardware and software.
- Handle user provisioning tasks.
- Support conference room technologies.
- Evaluate and recommend new hardware and software technologies.
- Assist in procurement and management of technology inventory.
- Support additional key initiatives as business needs arise.
- Participate in an on-call coverage rotation.

