Operational Excellence Manager

Join Oscar as a Manager of Utilization Management (UM) Program Operations, where you'll be a vital member of our UM Strategy team. At Oscar, we have revolutionized health insurance by building our company around a comprehensive technology platform with an unwavering focus on our members' needs. Founded in 2012, we aim to create a health insurance experience that feels personal and attentive, much like having a caring doctor in the family. About the Role: The UM Program Operations Manager acts as the 'Execution Engine' for our UM Strategy team. While our strategists focus on what needs to be done, you will take ownership of how it gets executed. Your responsibilities will include the seamless management of high-impact initiatives such as Gold Carding, Provider Incentive Programs, and the upkeep of our Prior Authorization (PA) List. You will ensure that all programs are operationally robust, compliant with regulations, and scalable as we grow. You will report directly to the Director of UM Authorization Strategy. Work Location: This role is based in our Tempe, Arizona office, with a hybrid work model that requires in-office attendance three days a week. Thursdays are mandatory in-office days for team meetings and events, while the other two days can be flexible. Compensation Transparency: The base salary for this position ranges from $105,808 to $138,886 annually. In addition, you will have access to employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Key Responsibilities: Lead the execution and refresh cycles of the 'Gold Card' and 'Provider Incentive' programs, managing criteria for provider entry and exit, coordinating clinical audits, and ensuring accurate provider status updates. Serve as the primary custodian of the 'Source of Truth' for the Prior Authorization list, leading cross-functional governance to maintain clinical adherence across all systems and public documents. Ensure all UM programs comply with state and federal mandates, including new 'Gold Card' legislation and transparency requirements, acting as the point of contact for Legal and Compliance audits. Develop and maintain Standard Operating Procedures (SOPs) for new initiatives, ensuring operational blueprints are in place for repeatable innovation. Drive recurring refresh cycles for auto-approval rules and provider incentive programs, ensuring alignment with evolving clinical guidelines and medical policies.

DoorDash seeks a Senior Immigration Program Manager to guide immigration strategy and day-to-day operations for a workforce with varied backgrounds. This position oversees immigration processes, ensures compliance with current regulations, and assists employees as they navigate their immigration journey. What you will do Manage and improve immigration workflows for employees across multiple locations Monitor and maintain compliance with immigration laws and policies Support international hires throughout their onboarding and immigration process Contribute to programs that promote inclusivity for employees from different backgrounds Locations San Francisco, CA Seattle, WA Tempe, AZ Los Angeles, CA

Oscar Health is hiring an Associate for the Utilization Management (UM) Regulatory Operations team in Tempe, Arizona. Since 2012, Oscar has focused on technology-driven health insurance and member-first care. Role Overview This Associate role centers on supporting UM Regulatory Operations by working with both business and technical partners. The position involves representing the department on strategic projects, gathering and documenting requirements, managing project plans, making decisions, and developing risk mitigation strategies. Managing several initiatives at once is a key part of the job. This position reports to the Senior Manager of UM Regulatory Operations. Location and Schedule This is a hybrid role based in Oscar’s Tempe, Arizona office. Three days per week in the office are required. Thursdays are mandatory in-office days for team meetings. The other two in-office days can be chosen based on personal preference and team needs. Compensation and Benefits The annual base salary for this position ranges from $87,188 to $118,434. Oscar offers employee benefits, eligibility for annual performance bonuses, and participation in an unlimited vacation program. Key Responsibilities Manage cross-functional projects, ensuring deadlines are met and teams work together effectively. Collect, analyze, and interpret data to assess departmental performance. Collaborate with internal and external partners to interpret and implement changing regulations within UM operations. Handle regulatory requests for the UM department, including market conduct exams, URA filings, license renewals, and Mental Health Parity compliance. Coordinate NCQA deliverables related to UM standards. Draft and review UM policies and procedures to ensure compliance.

Join DoorDash as the Global Operations Center Manager, where you will play a pivotal role in overseeing our operational strategies and ensuring seamless execution across our global network. This position requires a dynamic leader who can drive efficiency, foster teamwork, and enhance the customer experience through innovative solutions.

Role overview it1 seeks a Sales Operations Manager to strengthen sales strategy and enhance how sales processes run. This is a remote position based in Tempe, Arizona. The role involves close collaboration with teams throughout the company to support ongoing sales efforts. Key responsibilities Work with various departments to review and improve sales processes Examine sales data, spot trends, and provide insights that inform business decisions Support sales initiatives by identifying and implementing operational improvements

About Carvana Carvana is revolutionizing the automotive industry by transforming the way people buy and sell cars. With a bold vision and an innovative approach that emphasizes fun, efficiency, and fairness, we have rapidly ascended to become the fastest-growing automotive retailer in history. In just eight years, we have expanded our reach across the nation, gone public on the New York Stock Exchange, sold over one million vehicles, and secured a position on the Fortune 500 list. With four million retail customers and counting, Carvana is not only the fastest-growing but also the most profitable public automotive retailer, and we are just getting started. We are committed to raising the bar for our customers as we explore the vast opportunities in this expansive consumer market. Joining our team means becoming part of an environment that embraces change, celebrates innovative problem-solving, and continuously strives for excellence. At Carvana, you will face meaningful challenges, learn rapidly, and play a pivotal role in shaping the future of automotive retail. If you are motivated to grow and make an impact in a collaborative team setting, you will thrive here. Discover what it’s like to be part of our team from the voices of our employees. About the Team and PositionOur Infrastructure Development department is known for its dynamic and team-oriented atmosphere. We seek bright individuals willing to dive into new tasks, excel amidst uncertainty, and manage multiple responsibilities. The Facilities Project Manager will spearhead the planning, execution, and delivery of facility projects, including renovations, expansions, relocations, and maintenance upgrades across various national sites. This role ensures that all projects adhere to defined scope, budget, timelines, safety protocols, and quality standards, while also minimizing operational disruptions and aligning with the company’s strategic objectives. Key Responsibilities Oversee the entire project lifecycle: from scope definition and budgeting to scheduling, design coordination, procurement, construction oversight, and project closeout. Craft project plans, Requests for Proposals (RFPs), and contracts; select and manage vendors, architects, contractors, and consultants. Collaborate with cross-functional teams, including internal stakeholders, IT, and procurement, ensuring compliance with building codes, OSHA, ADA, environmental regulations, and company standards. Monitor progress, risks, budgets, and change orders; prepare status reports, dashboards, and presentations for leadership. Conduct site assessments, feasibility studies, and post-project evaluations to promote continuous improvement. Assist in capital planning and multi-site strategic initiatives.

Join Oscar as an Associate in our dynamic Case Management Strategic Operations team!At Oscar, we pride ourselves on being the first health insurance company built on a comprehensive technology platform with a steadfast commitment to our members' needs. Established in 2012, Oscar was created to offer a health insurance experience that feels like having a caring doctor in the family.Role Overview:As an Associate, you will play a pivotal role by collaborating with both internal and external stakeholders to champion the interests of the Case Management department in company-wide initiatives. Your project management, implementation, and communication skills will be vital as you navigate multiple initiatives and engage with diverse stakeholders simultaneously.Reporting directly to the Senior Manager of Case Management Strategic Operations, you will have the opportunity to make a significant impact within our organization.Work Location: This position is based in Tempe, Arizona, with a hybrid work schedule requiring three days of in-office work each week. Thursdays are designated for team meetings and events, while the remaining two office days are flexible to accommodate your schedule. #LI-HybridCompensation Transparency: The base salary for this role ranges from $98,856 to $116,235 annually. Additionally, you will have access to employee benefits, participate in Oscar's unlimited vacation program, and be eligible for annual performance bonuses.

The Assistant Bakery Operations Manager (ABOM) role is a pivotal leadership development opportunity aimed at nurturing the next generation of Bakery Operations Managers. ABOMs are expected to perform at a near-BOM level, executing bakery operations with urgency, precision, and accountability while honing the leadership skills necessary for independent bakery management.This position seamlessly integrates hands-on operational excellence with talent development, administrative responsibilities, and team leadership. ABOMs will function as a vital extension of the Bakery Operations Manager (BOM) and must be prepared to assume full bakery ownership when required. Our Tempe store is conveniently located at 116 E University DR, Tempe AZ 85281.KEY RESPONSIBILITIES:Operational Execution• Effectively manage all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.• Uphold stringent standards for product quality, cleanliness, food safety, and customer experience.• Aid in ordering processes, maintaining inventory accuracy, and controlling shrinkage.• Assist in crafting schedules and executing labor plans to meet operational targets.Talent & Team Development• Facilitate recruiting, interviewing, onboarding, and training of new team members.• Provide consistent coaching and real-time performance feedback to team members.• Hold team members accountable to established standards while fostering a culture of growth and development.• Ensure onboarding and training programs are executed according to company standards.Leadership & Ownership• Oversee bakery operations independently in the absence of the BOM.• Demonstrate urgency, accountability, and operational discipline in all tasks.• Collaborate with the BOM and Area leadership to identify operational gaps and implement effective solutions.• Ensure continuity of operations during leadership transitions or staff shortages.• Perform additional duties as assigned.WHAT SUCCESS LOOKS LIKE• Ability to independently execute all BOM-level administrative and operational tasks.• Maintain a fully staffed, trained, and high-performing bakery.• Foster a strong culture of accountability and consistency within the team.• Serve as a dependable operational leader in any coverage situation.• Exhibit clear readiness for upward mobility towards a BOM role.QUALIFICATIONS & EXPERIENCE:• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.• Strong operational discipline and meticulous attention to detail.• Proven ability to coach and develop hourly team members.• Comfortable working in fast-paced, high-volume environments.• Ability to perform all bakery roles during peak business periods.• Excellent communication and problem-solving skills.

Why Join DH Pace?DH Pace Company, Inc. is a family-owned business with over $1 billion in annual sales across 60+ offices in the continental United States. As an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking, and security products, we are excited to celebrate our 100th anniversary in 2026.We are currently seeking an Operations Manager for our expanding Entry Door Division in Tempe, AZ. In this pivotal role, the Operations Manager will oversee Project Managers and assist with substantial projects. A successful candidate will demonstrate proven experience in team and project management, complemented by a strong sales acumen.

Dialpad builds an AI-powered business communications platform that brings together calling, messaging, meetings, and contact center features. The platform uses artificial intelligence to interpret conversations in real time, helping organizations gain insights as they work. Over 70,000 organizations, including names like WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to strengthen customer relationships. The system provides AI-driven insights that support better decision making and customer service. Dialpad is active in the Agentic AI space, where intelligent agents do more than analyze conversations, they automate workflows, resolve customer issues, and contribute to revenue growth. The DAART initiative (Dialpad Agentic AI in Real Time) is part of this effort to expand what communications platforms can achieve. More details are available at dialpad.com. Working at Dialpad AI shapes how teams at Dialpad work every day. Employees have access to advanced AI tools designed to help them move quickly, think creatively, and accomplish more. The platform’s insights benefit both customers and internal teams, making each conversation more valuable. Dialpad seeks people who are curious and set high standards for themselves. The company values ambition and the drive to perform at a high level. Traits Dialpad appreciates include being scrappy, curious, optimistic, persistent, and empathetic.

The Program Specialist II plays a crucial role in supporting program management initiatives at Allegis Global Solutions. You will collaborate with cross-functional teams to ensure the successful execution of projects while maintaining high standards of quality and efficiency. Your ability to communicate effectively and manage multiple priorities will be essential in this dynamic environment.

Role overview Allegis Global Solutions seeks a Program Coordinator based in Tempe. This position supports a variety of programs designed to help the organization reach its objectives. The coordinator works with teams across different departments to keep projects on track and ensure information moves smoothly. What you will do Organize meetings and manage schedules for program activities Monitor project progress and follow up on important action items Prepare reports and keep program documentation up to date Assist with resource allocation and help teams access what they need Facilitate clear communication among cross-functional groups Requirements Strong organizational abilities Attention to detail Comfort working with multiple teams Effective written and verbal communication skills

Join our dynamic Management Training Program at eoctebp, where you'll gain essential management skills and experience that will set you on a path to success. This program is designed for ambitious individuals eager to develop their leadership capabilities and make a significant impact in our organization.

About the TeamThe Advertising & Promotions team thrives at the crossroads of e-commerce and advertising, delivering and monetizing valuable content tailored to our primary audiences. Our mission is to offer innovative digital solutions that connect advertisers with DoorDash users effectively. In this pivotal role, you will spearhead the monetization strategy for our advertisements and promotions offerings.About the RoleDrive significant business outcomes by leading projects that maximize spending and deliver incremental value for top Enterprise advertisers and merchant partners.Utilize data analysis to track and enhance product performance through in-depth self-service analytics.Advocate for the requirements of Enterprise merchants and account teams to shape the Product roadmap for intricate, high-value use cases.Oversee collaborative initiatives with Product and Data Science teams to boost engagement and adoption rates among Enterprise advertisers.Collaborate closely with Enterprise Sales and Account Management to pinpoint opportunities and manage the comprehensive development and implementation of scalable processes.Launch advertising and promotions products for Enterprise clients, ensuring successful adoption both internally and externally.You're Excited About This Opportunity Because You Will…Build: Transform ideas from concept to execution in ambiguous environments, providing structure where none exists.Own: Proactively identify opportunities, define challenges, and drive solutions from start to finish.Analyze: Independently analyze data (SQL/Excel) to derive insights, assess impact, and guide strategy.Lead Cross-Functionally: Foster alignment across Product, Data Science, Sales, and Account Management to achieve results.Influence: Clearly communicate complex ideas to both technical and non-technical audiences.We’re Excited About You Because…You have 4+ years of experience in a relevant field, showcasing your expertise in driving results.

Join Our Dynamic TeamAt DoorDash, we are pioneering the future of digital ordering with our innovative SaaS solutions. Our Digital Ordering division empowers merchants—from restaurants to grocers—to connect with customers through their own branded channels, enhancing the customer experience and driving growth.This is a thrilling time to join one of our fastest-growing segments as we tap into a massive opportunity to support countless merchants across the Americas, transforming the landscape of a key industry.Your RoleAs the Associate Manager in Product Operations for the Digital Ordering team, you will spearhead the operational strategy for launching new products, features, pricing adjustments, and platform upgrades. Your role will involve collaboration with cross-functional teams including Product Management, Marketing, Sales Enablement, and Strategy & Operations to ensure seamless product launches that are well-coordinated and primed for success.You will be responsible for the complete go-to-market (GTM) process, defining the launch specifics—target audience, positioning, sales enablement needs, and operational modifications necessary for a successful rollout. Additionally, you will be the main point of contact for sales and field teams regarding product inquiries, facilitating feedback loops that shape future product enhancements.This position is perfect for an individual who thrives in dynamic environments, enjoys crafting structured plans from ambiguous inputs, and is passionate about leading cross-functional initiatives that directly influence product adoption and revenue growth.

Oscar Health is hiring an Associate for Care Navigation Programs to join the Care Navigation Operations team in Tempe, Arizona. Role Overview The Associate will work closely with internal Network and Clinical teams, supporting departmental needs across company-wide projects. This role involves project management, implementation, data analysis, and clear communication with multiple stakeholders. Balancing several initiatives at once is part of the day-to-day work. This position reports to the Senior Manager of Clinical Operations. Work Location This is a hybrid role based in the Tempe, Arizona office. Three days per week are on-site, with Thursdays required for team meetings and events. The other two in-office days are flexible to fit personal schedules. Compensation and Benefits Base salary: $91,659 to $120,303 per year Comprehensive employee benefits Unlimited vacation program Annual performance bonus eligibility

Join DoorDash Labs, a pioneering team dedicated to advancing robotics and automation in last-mile logistics. As a Remote Operations Specialist, you will play a crucial role in managing our robotic fleet on public roads and providing insightful feedback to enhance system performance. Your adaptability and problem-solving skills will be key as you take on various tasks, report to the shift lead, and ensure the seamless operation of our innovative technology. The role requires flexible hours from 6 AM to 11 PM, Monday to Sunday, allowing you to contribute to our mission of transforming delivery services for millions.

About the TeamThe New Verticals Strategy & Operations team at DoorDash is transforming the landscape of grocery, convenience, alcohol, and retail delivery through innovative first-party and third-party operations. Our DashMarts serve as a pioneering convenience solution, offering a diverse range of household essentials, groceries, beloved brands, and local favorites for on-demand delivery. With a nationwide presence, we are expanding our geographic reach, enhancing our service offerings, and scaling our existing operations.About the RoleYou will play a key role within our DashMart Warehouse Design and Space Planning team, which is part of the DashMart Strategy and Operations organization. Your mission will be to optimize the physical layout and logistics of our DashMarts in a cost-effective and space-efficient manner. You will derive insights to inform the distribution of square footage and storage capacity, translating operational data into actionable recommendations for site layouts and inventory placements. Additionally, you will manage capacity metrics vital for our long-term business strategy and growth.Your responsibilities will include data analysis, long-term forecasting, and making recommendations for capacity decisions and site investments that align with our business objectives. You will collaborate cross-functionally with teams in operations, category management, supply chain, real estate, and construction to bring these plans to fruition. This role reports to a Senior Manager within our DashMart Strategy & Operations team and operates in a hybrid model, balancing time between your home office, DashMart locations, offsite meetings, and remote work. This position falls under our Strategy & Operations job family, reporting to the COO.You’re excited about this opportunity because you will…Build. You’ll have a significant impact on DoorDash’s next major business initiative. Your efforts will span from high-level strategic planning to detailed operational execution, fostering continuous improvement as we launch and scale new services.

Location: Tempe, AZ About Carvana Carvana aims to change how people buy cars. Every vehicle goes through a detailed inspection and preparation process before reaching a customer. The company stands by a simple promise: never sell a car unless it meets the same standards they would expect for their own families. Carvana is now bringing these values to its new car dealerships, focusing on quality, trust, and care throughout the entire experience. The goal is to offer top-quality vehicles and a smooth, straightforward buying process. Carvana is searching for skilled professionals who share this commitment. Role Overview: Associate Director of Dealership Strategy & Operations This leadership position oversees Carvana’s Dealership Operations business, with a strong focus on Fixed Operations (Service), facility performance, and managing the company’s partnership with Stellantis. The Associate Director will drive service and parts demand, improve throughput and profitability, and ensure an excellent customer experience. Maintaining Stellantis compliance across multiple locations is also a key responsibility. The role involves developing strategic initiatives, setting the roadmap, and working across teams to deliver results in revenue, margin, speed, quality, and compliance. Success in this position requires both strategic thinking and operational discipline: understanding and explaining what needs to be done and why, aligning stakeholders, and executing plans to reach clear goals. Main Responsibilities Lead Fixed Operations P&L, covering revenue, labor efficiency, parts margin, and warranty recovery. Partner with Dealership Operations to implement scalable processes that improve Net Promoter Score (NPS) and technician productivity. Create and execute demand generation strategies for the service drive, including targeted campaigns (maintenance intervals, recalls, Mopar promotions, retention outreach), pricing that aligns with Stellantis programs, and forecasting to match technician capacity and parts inventory with demand. Evaluate business operations to find opportunities for improvement through technology, process, or systems. Build models, conduct cost-benefit analyses, and present recommendations supported by data. Work with internal partners to align priorities and build a multi-quarter strategic roadmap. Collaborate with Product and Analytics teams to develop tools and dashboards that provide actionable performance metrics and insights.

About Carvana At Carvana, we are redefining the car buying experience, making it more enjoyable and innovative. If you’re passionate about challenging the status quo and want to be part of an organization that is transforming an entire industry, then Carvana is the place for you. Our unique approach to car buying, including our famous car vending machine, is just one example of how we are making the process more exciting. Join us in revolutionizing the way people buy cars! Our culture thrives on collaboration, creativity, and impactful change. We encourage our team members to take bold initiatives, set ambitious goals, and make data-driven decisions. Since our inception in 2013, we have been committed to continual growth and innovation. To learn more about our mission and what it’s like to work at Carvana, check out our stories from team members who embody our spirit.