Operational Excellence Specialist

dev2Amsterdam

On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in operational excellence or process improvement roles. Strong analytical skills and the ability to use data to drive decision-making. Excellent communication and interpersonal skills. Familiarity with Lean, Six Sigma, or other quality management methodologies is a plus. Bachelor's degree in a related field.

About the job

Join our dynamic team at dev2 as an Operational Excellence Specialist. In this role, you will be pivotal in enhancing our operational processes and driving continuous improvement initiatives. You will work closely with cross-functional teams to identify areas for optimization and implement best practices that elevate our service delivery and operational efficiency.

About dev2

dev2 is a forward-thinking company located in Amsterdam, dedicated to providing innovative solutions that enhance our clients' operational capabilities. We pride ourselves on fostering a collaborative and inclusive work environment where every team member's contribution is valued.

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Operational Excellence Manager - Merchant Operations

Adyen

Full-time|On-site|Amsterdam

Adyen is hiring an Operational Excellence Manager for the Merchant Operations team in Amsterdam. This role centers on continuous improvement and operational efficiency, all with the aim of delivering better service to merchants by refining processes and reducing friction. Role overview The Operational Excellence Manager will take the lead on initiatives that…

Apr 22, 2026

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Operational Excellence Manager

Nebius

Full-time|On-site|Amsterdam, Netherlands

Join Nebius for an Innovative CareerNebius is at the forefront of revolutionizing cloud computing, catering to the evolving global AI economy. We empower our clients with the advanced tools and resources needed to tackle real-world challenges and transform their industries, all while minimizing infrastructure costs and the necessity for extensive in-house AI/ML teams. Our team comprises top-tier professionals working alongside some of the most skilled and creative leaders and engineers in the AI cloud infrastructure domain.Our Work EnvironmentHeadquartered in Amsterdam and publicly traded on Nasdaq, Nebius boasts a global presence with R&D centers across Europe, North America, and Israel. Our workforce of over 1400 includes more than 400 highly specialized engineers with profound expertise in both hardware and software engineering, complemented by a dedicated AI R&D team.The RoleWe are seeking an Operational Excellence Manager to spearhead enterprise-wide process standardization, data-driven continuous improvement initiatives, and strategic scalability to meet the dynamic demands of our customers. This pivotal leadership position is part of our Data Center organization, which encompasses Data Center Operations, Construction, and Design Engineering.Work from our vibrant office in Amsterdam.Your Key Responsibilities:Lead Lean/Six Sigma initiatives and process mapping to enhance operations, supply chain management, maintenance, and incident response; perform audits, root-cause analyses, and post-implementation evaluations.Establish global KPIs, dashboards, SOPs/EOPs/MOPs, and training protocols; integrate automation and AI/ML solutions for predictive maintenance, as well as PDCA cycles to ensure continuous operational uptime (99.999%+).Manage budgeting, vendor relationships, construction commissioning, risk and compliance (ISO, SOC, ESG), and cross-site standardization.

Apr 28, 2026

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Operational Excellence Specialist

dev2

Full-time|On-site|Amsterdam

Join our dynamic team at dev2 as an Operational Excellence Specialist. In this role, you will be pivotal in enhancing our operational processes and driving continuous improvement initiatives. You will work closely with cross-functional teams to identify areas for optimization and implement best practices that elevate our service delivery and operational efficiency.

Nov 7, 2021

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Senior Consultant - Operational Excellence

sia

Full-time|On-site|Amsterdam

Join our dynamic team at sia as a Senior Consultant specializing in Operational Excellence. In this pivotal role, you will leverage your expertise to drive strategic initiatives, optimize operational processes, and enhance overall performance for our diverse clientele.Your responsibilities will include conducting thorough analyses, facilitating workshops, and implementing best practices to foster a culture of continuous improvement. We are looking for a proactive leader who can inspire teams and collaborate effectively with stakeholders at all levels.

Apr 1, 2026

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Senior Consultant in Operational Excellence

sia

Full-time|On-site|Amsterdam

Join a dynamic team at sia as a Senior Consultant in Operational Excellence, where you will leverage your expertise to drive process improvements and operational efficiency for our clients. You will work closely with cross-functional teams, utilizing data-driven insights to formulate strategies aimed at enhancing business performance. This role is perfect for a proactive professional who thrives in a fast-paced environment and is passionate about delivering exceptional results.

Mar 6, 2026

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Senior Consultant in Operational Excellence

BearingPoint

Full-time|On-site|Amsterdam, Noord-Holland, Netherlands

Are you a professional with a passion for continuous improvement? Do you aspire to not only advise but also make a real impact for clients like Alliander, Booking.com, and Achmea? Join BearingPoint's Operations team and assist organizations in reaching their ambitious goals!As a Senior Consultant in Operational Excellence, you will provide expert advice to our clients regarding optimizations and innovations that enhance their performance. You will be capable of leading implementations and transformations while thriving on process improvements. Within the Operations team, you will enjoy the freedom and responsibility to apply your vision and expertise, collaborating with colleagues from all our Service Lines in multidisciplinary teams.Your responsibilities as a Senior Consultant in Operational Excellence include:Leading challenging projects for our clients from analysis to advice and implementation.Delivering value at all levels of the client's organization: one day facilitating a strategy workshop with the executive team and the next day collaborating with your team on a process improvement proposal based on time measurements taken on the shop floor.Maintaining relationships with clients and your own network, identifying new needs, and translating them into new projects.Coaching and training colleagues and clients.Working on innovations and new propositions for our clients in collaboration with the BearingPoint network. An example of a new proposition is 'Lean for Green', where we aim to eliminate pollution as a ninth type of waste from processes to foster sustainability.About BearingPointBearingPoint is an independent consulting firm with European roots and a global reach, generating over a billion euros in revenue. We recognize that the world is constantly changing, which is why we offer tailored solutions for complex business environments, striving to make a sustainable impact every day.With a team of over 100 consultants in Amsterdam and a global network of 6,000+ experts, we provide ample growth opportunities. At BearingPoint, we believe our success relies on the passion and talent of our people; therefore, we highly value your personal development. Our consultants are flexible and deeply engaged, possessing a pragmatic yet innovative mindset.

Dec 22, 2020

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Senior Manager of People Excellence

BearingPoint

Full-time|On-site|Amsterdam, Noord-Holland, Netherlands

Are you passionate about inspiring clients and the People Excellence team with your vision of the human aspect of organizations? Do you advise clients on leading transformations in areas such as leadership, change management, and HR-related topics like organizational development, talent management, and diversity, equity, and inclusion (DEI)? Can you understand organizational dynamics to determine the best approach for change? Do you actively contribute to the development of our People Excellence propositions and translate our clients' needs into projects? If so, we want to hear from you!The People Excellence team primarily focuses on transformation challenges that encompass change management, leadership, team dynamics, and HR.Your Responsibilities as Senior Manager of People Excellence:Lead Challenging Programs and Projects: You will oversee projects that add value to our clients, including strategy design, transformation guidance, and implementation.Expand Our Presence: Build trusted relationships with key client accounts, addressing their needs to strengthen our position.Stakeholder Management: Maintain relationships with senior client stakeholders to ensure effective collaboration.Coaching and Training: Mentor and train clients and colleagues to maximize their potential.Contribute to Propositions and Activities: Actively participate in our growing practice within the Netherlands and the international BearingPoint network.Stay Abreast of Developments: Keep up with the latest trends and innovations in the industry to continuously improve our services.

May 30, 2024

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Sales Excellence Manager for Unmanaged Segment

JetBrains s.r.o.

Full-time|On-site|Amsterdam, Netherlands; Berlin, Germany; Munich, Germany; Prague, Czech Republic

At JetBrains, we are driven by our passion for code. Since our inception in 2000, we have focused on developing some of the most powerful developer tools globally. Our products not only automate routine checks and corrections but also streamline production processes, allowing developers to concentrate on innovation and creativity.We are on the lookout for a dynamic Sales Excellence Manager (Business Partner) to become a key member of our newly established department.The Business Partner TeamThis pioneering team is dedicated to enhancing sales excellence through industry best practices, KPI management, and operational support throughout the sales journey. Our diverse responsibilities include:Leading the sales discipline and optimizing performanceEnsuring compliance with CRM and data hygiene standardsFacilitating accurate sales forecastingCollaborating closely with Sales teams to drive revenue growthWe seek an experienced Business Partner who can take charge of KPI management, oversee end-to-end sales processes, and uphold the highest CRM hygiene and data quality standards. From the start, you will engage cross-functionally and work alongside sales leaders, positioning yourself as a trusted partner for a specific sales segment or product line.Your Responsibilities:KPI & Performance Management: Continuously develop and enhance the KPI framework for sales teams, including performance assessments and efficiency tracking across all sales roles.

Feb 19, 2026

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Regional IT Operations Manager - Data Center Excellence

Nebius

Full-time|On-site|Amsterdam, Netherlands

Why Join Nebius?Nebius is at the forefront of revolutionizing cloud computing, dedicated to empowering the global AI economy. We develop innovative tools and resources that enable our clients to tackle real-world challenges and reshape industries without incurring significant infrastructure costs or the necessity of assembling large in-house AI/ML teams. Our team members operate at the cutting edge of AI cloud infrastructure, collaborating with some of the most experienced and innovative leaders and engineers in the sector.Where We OperateBased in Amsterdam and publicly traded on Nasdaq, Nebius boasts a global presence with R&D centers across Europe, North America, and Israel. Our diverse workforce of over 1,400 employees includes more than 400 highly skilled engineers with profound expertise in both hardware and software engineering, complemented by an in-house AI R&D team.The RoleAs the Regional IT Operations Manager, you will oversee the overall performance, reliability, and ongoing enhancement of IT operations within data centers across your designated region. You will provide both strategic and operational leadership to multiple Data Center IT Managers, ensuring consistent service delivery, high infrastructure availability, and alignment with business objectives.This position demands a strong leader with hands-on experience in data center environments, adept at balancing daily operational excellence with regional planning, standardization, and optimization of IT processes.You will serve as the primary escalation point for regional IT operations, promoting best practices, operational maturity, and collaboration across sites.Join us at our office in Amsterdam, The Netherlands.

Apr 23, 2026

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Associate Vice President, EMEA North - Customer Excellence Group

ServiceNow

Full-time|On-site|Amsterdam

Role Overview ServiceNow is hiring an Associate Vice President for the EMEA North region within the Customer Excellence Group. This leadership position focuses on improving customer experience and delivering value to clients throughout EMEA North. What You Will Do Lead efforts to strengthen customer satisfaction and loyalty in the region Work closely with cross-functional teams to put effective practices in place Develop and implement strategies that support customer success Location Amsterdam

Apr 14, 2026

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Technical Operations Manager for Design Team

JetBrains s.r.o.

Full-time|On-site|Amsterdam, Netherlands; Berlin, Germany; Prague, Czech Republic; Warsaw, Poland

Join JetBrains as a Technical Operations Manager to lead our dynamic design team. In this pivotal role, you will oversee the operational aspects of our design initiatives, ensuring that projects run smoothly and efficiently.Your expertise will guide the team in delivering innovative design solutions that meet our strategic objectives. Collaborating closely with cross-functional teams, you will be instrumental in refining processes and fostering a culture of creativity and excellence.

Mar 30, 2026

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Hospitality Operations Manager

WSH Group

Full-time|On-site|Amsterdam

Join WSH Group as a Hospitality Operations Manager, where your expertise will be pivotal in leading our operational excellence in the vibrant city of Amsterdam. In this role, you will oversee a team dedicated to delivering exceptional service and ensuring that our hospitality standards are upheld across all operations.

Feb 10, 2026

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Manager/Senior Manager in Strategy & Operations

Eight Advisory

Full-time|On-site|Amsterdam, Hollande septentrionale, Pays-Bas

Join the dynamic Strategy & Operations team at 8advisory as a Manager or Senior Manager in Amsterdam. This role is an exciting opportunity for a driven individual to collaborate with experts from diverse domains including transformation, restructuring, valuations, tax, and transaction services. Your primary focus will be to deliver strategic and operational insights throughout various transformation initiatives.Swiftly assess and analyze critical risks and opportunities related to strategy and operations (e.g., manufacturing, supply chain, procurement), while crafting actionable operational solutions.Incorporate your strategic and operational analyses into financial assessments and business strategies, working closely with transaction services, valuations, and restructuring teams.Formulate implementation strategies and initiate key actions.Prepare impactful presentations and reports for major stakeholders including board members, investors, M&A advisors, and C-suite executives.Ensure high-quality and timely execution of tasks.Mentor and guide junior team members.Contribute actively to business development initiatives and thought leadership efforts.

Apr 15, 2025

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Creative Operations Manager

Team5PM

Full-time|On-site|Amsterdam, Noord-Holland, Netherlands

Join Team5PM as a Creative Operations Manager, where you'll drive the execution of innovative projects and streamline our creative processes. Your role will involve collaborating with various teams to enhance productivity and ensure that our creative visions come to life. This is an opportunity to make a significant impact in a dynamic environment.

Apr 3, 2026

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Operations Management Trainee

RHG

Full-time|On-site|Amsterdam

Join RHG as an Operations Management Trainee and embark on a journey to develop your leadership skills in a dynamic and fast-paced environment. This role is designed for motivated individuals eager to learn the fundamentals of operations management while contributing to our mission of excellence.

May 1, 2026

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Business Operations Manager

myTomorrows

Full-time|On-site|Amsterdam HQ

About myTomorrowsmyTomorrows is an innovative global health technology company committed to dismantling barriers for patients seeking treatment alternatives. Our mission is to facilitate earlier and improved access to treatments by connecting those exploring options with the companies developing them. We collaborate closely with patients, healthcare professionals, trial sites, patient advocacy groups, and BioPharma entities, linking key stakeholders within the drug development ecosystem.We have created an advanced AI-driven technology platform that simplifies and accelerates access to in-development drugs. To support our users and clients, we offer a diverse range of specialized teams equipped with industry expertise. Our services encompass clinical trial patient recruitment, management of Expanded Access Programs, and collection of Real-World Data.With a presence in 134 countries, we have successfully assisted over 17,000 patients, collaborated with 3,000 physicians, and engaged with 350 sites, earning the confidence of over 60 BioPharma companies. In October 2025, we secured a €25M investment from Avego Healthcare Capital to propel our global ambitions and scale our operations.Join us in transforming treatment access and making tomorrow's therapies available for those in need today.The RoleAs the Business Operations Manager at myTomorrows, you will serve as the operational backbone of our organization, overseeing the systems, governance, and processes that enable our rapidly growing health tech company to operate with clarity and efficiency. Reporting directly to the CEO’s Chief of Staff, you will partner with the extended leadership team to ensure seamless operations and effective communication throughout the organization as we scale.This role is characterized by high ownership and visibility. You will establish, maintain, and uphold rigorous standards for the processes that unify our company and ensure that strategic objectives translate into executable actions—spanning OKRs, KPIs, cross-functional project management, and coordination among the leadership team. You will engage with stakeholders across all levels of seniority and will be entrusted to drive initiatives and resolve challenges independently.

Apr 7, 2026

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Operational Risk Manager

IMC

Full-time|On-site|Amsterdam, Netherlands

About the RoleJoin IMC’s Operational Risk Management (ORM) team as an Operational Risk Manager, where you will spearhead the development of operational and prudential risk frameworks across our European offices, particularly in Amsterdam.Your primary focus will encompass operational risk, including the Key Control Framework (KCF), Risk Control Self-Assessments (RCSA), risk culture, and Business Continuity Planning (BCP). Additionally, you will manage prudential risk, aligning with IFR/IFD regulatory frameworks, overseeing the Internal Capital Adequacy and Risk Assessment (ICARA) process, and ensuring compliance with Pillar 3 disclosures and prudential reporting.In this pivotal role, you will collaborate with diverse teams such as Trading, Technology, and Compliance to ensure that risk controls are effectively integrated into our systems and processes. Reporting directly to the European Head of Risk, you will be based in Amsterdam but will also travel regularly to our offices in London, Zug, and Aarhus, contributing to our expanding ORM team.

Mar 12, 2026

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Manager of Business Operations in the Public Sector

Devoteam

Full-time|On-site|Amsterdam

Join Devoteam as a Manager of Business Operations in the Public Sector, where you will lead strategic initiatives that drive efficiency and innovation. In this pivotal role, you will work closely with public sector clients to analyze their operational processes, identify improvement areas, and implement tailored solutions that enhance service delivery.Your leadership will be crucial in guiding cross-functional teams, ensuring alignment with project goals, and fostering a collaborative environment. As a part of our dynamic team, you will contribute to shaping the future of public sector operations.

Jan 28, 2026

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Operations Manager - Esports Advertising

Jotun.gg

Contract|On-site|Amsterdam

At Jotun.gg, a proud subsidiary of Oddin.gg, we are not merely participants in the esports advertising sector; we are innovators within it. As a part of the fastest-growing tech company in Central Europe, recognized by Deloitte Fast 50 for 2024 and 2025, we find ourselves at the intersection of esports, media buying, and digital innovation. Our ecosystem is committed to supporting industry leaders in betting, gaming, and entertainment by empowering our partners with precision, performance, and strategic insights.We are currently seeking an Operations Manager to join our dynamic team and contribute to the rapid growth of Jotun.gg. The ideal candidate will possess a deep understanding of media buying dynamics, esports advertising, and esports betting. This role is designed for someone adept at fostering long-term partner relationships, driving account growth, and facilitating strategic expansion across media channels. If you are a proactive problem-solver with the expertise to enhance backend processes and create infrastructures that optimize workflow, we invite you to join us. Together, we will shape the future of esports advertising.Key Responsibilities:Ensure the smooth operation of our campaigns and internal processes.Maintain accurate CRM systems, ensuring data integrity across all platforms.Support campaign workflows from setup to execution with meticulous attention.Establish clarity and structure in daily operational processes.Identify inefficiencies and contribute to the development of smarter, streamlined workflows.Build and enhance internal infrastructures to boost team productivity.Gain hands-on experience within the advertising ecosystem and operational best practices.Develop strong operational fundamentals with opportunities for strategic growth.Qualifications:Exceptional attention to detail — you excel at spotting inconsistencies and take pride in accuracy.Experience in data entry and maintaining structured systems.Proficiency in working with spreadsheets, CRM tools, and operational platforms.A systematic and organized approach to thinking and working.Creative problem-solving abilities — you identify inefficiencies and propose enhanced methodologies.Capability to build and refine infrastructures that streamline workflows and routines.Strong sense of ownership and dependability.Preferred Qualifications:Experience in advertising operations is a significant advantage.Experience in esports is an additional plus.Entry-level candidates are encouraged to apply, provided they demonstrate strong organizational instincts, meticulous attention to detail, and a genuine interest in achieving operational excellence.Why Join Us?Fast-paced environment where ideas rapidly turn into reality.Focus on results without unnecessary bureaucracy.Your feedback matters — contribute to shaping our product and services.Significant growth opportunities at the forefront of esports, betting, and entertainment.

Mar 19, 2026

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Project Manager - Merchant Operations

Adyen

Full-time|On-site|Amsterdam

Role overview Adyen seeks a Project Manager for Merchant Operations based in Amsterdam. This position focuses on leading projects that improve the way merchant operations function, always aiming to deliver a seamless experience for clients. Collaboration with teams across the company is central to the role, shaping strategies, refining processes, and implementing solutions that drive both growth and efficiency. What you will do Define project scopes, establish timelines, and outline deliverables for merchant operations initiatives Guide cross-functional teams through each phase of project execution Identify areas where processes can be enhanced or new ideas introduced Lead projects that directly influence operational performance and client satisfaction Impact This role plays a key part in shaping the future of Adyen’s merchant operations. By spotting opportunities for improvement and managing projects from concept through completion, the Project Manager supports operational success and ongoing company growth.

Apr 22, 2026

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