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Operational Oversight Manager

AJ BellManchester - Hybrid
Hybrid Full-time

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Experience Level

Mid to Senior

Qualifications

The ideal candidate will possess a strong background in operations management, with proven experience in quality assurance. You should have excellent analytical and problem-solving skills, along with the ability to communicate effectively across all levels of the organization. A degree in a related field is preferred, and experience with operational oversight in a financial services environment will be a significant advantage.

About the job

AJ Bell is seeking an Operational Oversight Manager to join the Operations team in Manchester. This hybrid position centers on supervising daily operational processes, maintaining high quality standards, and finding ways to improve efficiency across the team.

Key responsibilities

  • Supervise day-to-day operational activities to ensure processes run smoothly
  • Monitor quality assurance procedures and highlight opportunities for improvement
  • Apply best practices throughout the team
  • Lead initiatives that support continuous improvement
  • Encourage a culture of excellence within the Operations function

Work location

This role is based in Manchester with a hybrid work arrangement.

About AJ Bell

AJ Bell is one of the UK's largest investment platforms, committed to delivering an exceptional experience for our customers. Our mission is to empower individuals to take control of their financial futures. With a strong focus on innovation and customer service, we strive to build a diverse and inclusive workplace where everyone can thrive.

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