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Experience Level
Experience
Qualifications
The ideal candidate will possess a background in operations analysis or a related field, strong analytical and problem-solving skills, and the ability to work collaboratively in a fast-paced environment. A keen eye for detail and a passion for process improvement are essential. Experience with data analysis tools and methodologies is preferred.
About the job
Enpal is looking for an Operations Analyst (m/f/d) to join the Quality & Process Management team at the Berlin Enpal Campus. This role focuses on improving operational processes and raising service quality across the organization.
What You Will Do
Analyze current workflows to spot inefficiencies and areas for improvement
Support the implementation of solutions that streamline operations
Help maintain high standards for service quality and process reliability
Work closely with team members to ensure smooth day-to-day operations
Location
This position is based on-site at the Enpal Campus in Berlin, Germany.
About enpal
enpal is a leading provider of renewable energy solutions in Germany, committed to making sustainable energy accessible to everyone. Our innovative approach and dedicated team are driving the transition towards a greener future.
Please note that this position is based in Berlin, Germany - relocation support is provided if required.Trade Republic is the largest savings platform in Europe, operating in 18 countries and servicing over 10 million customers with more than €150 billion in assets. We are on a mission to empower individuals to build wealth through easy, safe, and free acces…
At Brevo, we don’t just create a CRM; we empower millions of organizations to forge enduring connections with their customers.Our suite of tools, ranging from emails and SMS to WhatsApp, Chat, and Marketing Automation, is designed to be intuitive, robust, and scalable to match every business ambition.As a proud certified B Corp, we are committed to purposeful growth, upholding high standards for social and environmental impact alongside our performance metrics.Currently, over 500,000 businesses in 180 countries, including NGOs such as Amnesty International and global giants like Carrefour, eBay, Louis Vuitton, and Michelin, trust Brevo to engage their audiences and deliver exceptional results. Our reliable technology and over 75 integrations enable them to craft unmatched customer experiences without the common technical challenges.With a recent milestone of exceeding 200m ARR and achieving Unicorn status, our journey of growth and global expansion has only just begun!The Sales Engineer plays a vital role in driving revenue growth in the DACH region, acting as the essential link between market demands, product strategy, and the effectiveness of the sales team. This role encompasses three primary objectives: closing new business (the main focus), establishing a product feedback loop, and enhancing the technical capabilities of the sales team.
getolo is shaping the future of insurance by focusing on operational excellence and practical solutions. The Strategic Operations team is expanding and seeks a Senior Operations Data Analyst (German Speaker) for a full-time, hybrid position in Berlin. This role combines time at the Chausseestraße office with remote work flexibility. Key Responsibilities Maintain the accuracy, consistency, and usability of operational data, reports, and insights. Analyze data from various sources to identify trends, risks, and areas that need improvement. Build and update dashboards and reports to track KPIs, including loss ratios, service quality, and customer satisfaction. Present complex data findings in a clear way for non-technical colleagues, and support Operations and Management with ad-hoc analyses. Spot anomalies and inefficiencies through detailed data analysis, recommending process improvements. Collaborate with stakeholders to translate business needs into actionable data requirements and help define the operations data roadmap. Work closely with the Data Platform team to ensure data integrity, scalability, and alignment with business objectives. Deliver data-driven insights to leadership on topics such as customer segmentation, satisfaction analysis, and performance optimization. Act as a trusted advisor to management, using data to support key business decisions. Lead cross-functional analytics projects, including integrating new markets into reporting and supporting analytics for new insurance products and pricing. Requirements Bachelor’s or Master’s degree, or equivalent professional experience. At least 4 years of experience in operations data analysis, preferably in a B2C environment. Fluency in German. Work Location This position is based in Berlin and follows a hybrid work model, with both in-office and remote work options.
At SiteMinder, we recognize that the unique contributions of our team members fuel our success. We are committed to cultivating diverse teams that respect and embrace various voices, identities, backgrounds, and perspectives. Our inclusive culture empowers employees to express their individuality and take pride in their work. It is through our differences that we continue to transform the customer experience. Together, we are stronger!About Us...Since 2006, we have been dedicated to simplifying technology for hoteliers, offering a world-class hotel commerce platform that enables accommodation owners to efficiently attract and manage bookings online.We cater to a wide variety of establishments, from charming boutique hotels to large hotel chains, allowing travelers to book everything from igloos to castles, resorts, and more.Today, we are the world’s leading open hotel commerce platform, supporting over 50,000 hotels across 150+ countries with more than 130 million reservations processed annually through SiteMinder’s innovative technology.Role Overview...Are you eager to advance your career in SaaS sales? Do you aspire to be part of the technological evolution within the travel industry? Join our vibrant and international team in Berlin!As an Account Executive, you will serve as a trusted advisor to hotel owners, educating them on how our solutions can enhance their operations. You will gain insights into the challenges faced by accommodation providers and present solutions that add significant value to their business.Don’t worry; we’ll ensure you’re well-prepared! Our comprehensive month-long training program covers our products, industry insights, and sales methodologies. You will receive ongoing support from a dedicated sales coach and your team leader to guide you towards achieving your professional aspirations.We understand that a competitive compensation package is essential for sales success. SiteMinder offers not only attractive compensation but also a work environment that fosters ambition, collaboration, personal growth, and a strong focus on customer service.
Business Development Representative (German Speaker) Permanent employee, Full-time · Berlin, hybrid THE IMPACT YOU WILL MAKE As a Business Development Representative at charles, you will be pivotal in driving our expansion by establishing enduring partnerships with clients and prospects, unlocking the potential of Conversational AI to enhance their business strategies, and ensuring we provide value that aligns with their objectives and expectations. YOUR ROLE IN DETAIL Oversee the pre-sales process to achieve key performance indicators, focusing on acquiring new clients and nurturing existing accounts. Analyze potential client performance to uncover opportunities for business enhancements they can achieve with charles. Generate leads in the DACH and/or Italian markets via cold calls, emails, LinkedIn, events, and collaboration with your Account Executive and Studios Team. Enhance our outbound outreach efforts through various methods including social selling, cold calling, and LinkedIn Navigator. Ensure high standards of pre-qualification and assist our team in finalizing deals. Proactively seek out beneficial partnerships and business opportunities. Contribute to shaping the future of charles with your unique perspectives, ideas, and expertise.
About UsPerk (formerly known as TravelPerk) is a cutting-edge platform designed for travel and spend management. Our innovative tools streamline tedious, manual tasks, allowing businesses to focus on what truly matters. From travel bookings to expense tracking and invoice handling, we automate processes to eliminate inefficiencies that drain productivity and creativity. By addressing the significant issue of lost productivity—amounting to a staggering $1.7 trillion—we empower companies to maximize their potential and drive meaningful impact.Trusted by over 10,000 businesses globally, including renowned brands like Wise, On Running, Breitling, and Fabletics, we are committed to enhancing workplace efficiency. Founded in 2015, Perk has rapidly expanded to a diverse team of over 1,800 professionals across 12 offices worldwide, with our headquarters situated in London and Boston. We pride ourselves on fostering a work environment that prioritizes innovation, control, and simplicity, transforming how organizations operate and how individuals feel at work.At Perk, our values guide us: we act as owners, strive to deliver a premier experience, and function as a cohesive team. We embrace curiosity, purpose, and a growth mindset, valuing the potential within each individual. Our talent team is a vibrant mix of experts from the travel and SaaS sectors, representing more than 70 nationalities. If you're passionate about making a real difference and shaping the work experiences of millions, we welcome you to join our team.Learn more about us at www.perk.com.
Join Us as a Customer Support Agent - German Speaker!At SumUp, a leading global fintech company, our mission is to empower small businesses with innovative financial solutions. Since our inception in 2012, we have partnered with over 4 million merchants across 37 markets, offering user-friendly tools for payment management, business finances, and customer relations.As a Customer Support Agent focused on the German-speaking market, you will be the friendly voice of our brand, assisting our clients and ensuring their satisfaction.Your Responsibilities:Assist our German-speaking customers via phone, email, chat, and social media.Address inquiries and provide support regarding our POS solutions for merchants.Engage in continuous process optimization to enhance customer satisfaction.What We’re Looking For:Strong multi-tasking abilities.Exceptional verbal and written communication skills in both German and English.A proactive problem-solving mindset.Experience with CRM systems.A demonstrated ability to work both collaboratively and independently.Why Work with Us at SumUp? Be part of a global team working on large-scale fintech products that serve millions of businesses. This position is office-based at our Berlin location. Embrace a culture of diversity and inclusion where every perspective is valued and respected. Enjoy a dedicated annual learning and development budget of €2000 for conferences or further education. Take advantage of our unique 30-day sabbatical after three years of employment. Refer talented individuals and earn bonuses.This position is on-site.
Join our dynamic team at Avomind, a leading recruitment consultancy specializing in strategy, sales, and data. What sets us apart is our ability to connect high achievers with hyper-growth companies. Our diverse and international team hails from across the globe, speaking over 20 languages, and we operate across multiple regions including DACH, EU, USA, and Asia.We are currently seeking a motivated and curious Talent Acquisition Associate to join our Berlin office. If you have a passion for recruiting and are eager to make a difference, we'd love to hear from you.Your Daily Responsibilities:Engage in outbound and inbound recruiting, collaborating with management to uncover new candidate opportunities.Utilize platforms like LinkedIn, Xing, GitHub, and Google X-Ray for direct outbound sourcing.Conduct research and identify candidates through networking events.Perform screening calls (phone/video) to assess candidate fit for our roles.Coordinate interviews and schedule meetings with candidates alongside project managers and hiring managers.Advise project managers and hiring managers on market trends and candidate availability to ensure a smooth process.Take ownership of the candidate experience, ensuring a strong candidate journey.Participate in networking events (campus, partnerships, client events).Collaborate with a team that takes pride in its work and is excited to welcome you.
Role overview Brevo seeks a Team Lead Account Executive to oversee a sales team in Berlin. This position requires fluent German and proven leadership skills. The main focus is on guiding account executives, building strong client connections, and supporting team growth. What you will do Lead and mentor a team of account executives Drive sales efforts and contribute to meeting team targets Develop and maintain lasting relationships with clients Use German daily when working with clients and colleagues Location This role is based in Berlin, Germany.
Enpal is working toward a future where every roof supports solar panels, every home stores energy, and every garage powers an electric vehicle. The company offers a full solution for decentralized energy, connecting solar panels, batteries, charging stations, smart meters, and heat pumps. Its AI-powered platform, Enpal.One+, links thousands of systems to optimize electricity use and feed-in rates for the energy market. What you build at Enpal helps deliver clean energy to thousands of households and shapes how people use power in the future. What you will do Analyze the MVT (Montage-Vorbereitungs-Termine) processes and understand the impact of any inconsistencies. Organize and interpret data from on-site visits, including room measurements, radiators, windows, and outdoor units. Find sources of errors in the data chain and recommend practical improvements. Help internal teams (such as KDD) understand and apply MVT logic correctly. Independently prioritize and manage projects, focusing on specific business areas as needed. Spot operational bottlenecks and resolve them with a structured, pragmatic approach. What we look for Strong ability to organize and present data clearly and efficiently. Analytical thinker with a logical approach, interested in understanding processes in depth. Proven track record of working in a clear, organized, and independent manner. Solid operational skills, proactive attitude, and consistent follow-through. Experience managing diverse stakeholders and bringing order to changing situations. Ownership mindset: able to identify issues, set priorities, and implement solutions. Excellent German language skills at negotiation level. Enpal encourages applications from candidates even if every qualification is not met. The team is interested in learning what each applicant can bring, regardless of whether all criteria are fulfilled.
About UsPerk, previously known as TravelPerk, is a pioneering platform designed for efficient travel and spend management. Our innovative tools automate various processes, from travel bookings to expense management, thereby allowing businesses to focus on what truly matters. By addressing the challenges of shadow work that hampers productivity, we aim to create a work environment that fosters creativity and efficiency.With over 10,000 clients globally, including renowned brands like Wise, On Running, and Breitling, we are tackling the significant challenge of lost productivity—an issue costing the global economy approximately $1.7 trillion.Since our establishment in 2015, Perk has expanded to a diverse workforce of over 1,800 employees across 12 offices worldwide, with our headquarters located in London and Boston. We emphasize innovation, simplicity, and control, transforming how enterprises operate and enhancing employee satisfaction.At Perk, our core values drive us: we encourage ownership, strive for a 7-star customer experience, and work collaboratively as one team. We believe in nurturing a mindset of curiosity and purpose to unlock your full potential. Our team comprises industry leaders from the travel and SaaS sectors, representing over 70 nationalities. If you are passionate about making a significant impact and transforming the work experience for millions, we invite you to join us.To learn more, visit www.perk.com.
Join our dynamic team at dev2 as an HR Coordinator! We are seeking a detail-oriented and enthusiastic individual who is fluent in German to support our human resources operations. You will play a crucial role in facilitating communication between departments, managing recruitment processes, and ensuring a positive employee experience.
Embark on an exciting journey with Ventura TRAVEL, a dynamic collection of travel brands dedicated to igniting the adventurer within everyone! As an intern with our China Tours division, you will contribute to our mission of designing genuine travel experiences across China. You will collaborate closely with our German-speaking Travel Specialists, gaining insights into trip planning and sales strategies. Your enthusiasm for travel and passion for China will help us merge responsible tourism with transformative travel experiences for our German-speaking clientele. Important: This internship spans 6 months. Please apply only if you can commit to this duration. You can work from our headquarters in Berlin or remotely within Germany for the entire internship period. The anticipated start date for this internship is June 1, 2026.
At getolo, we are committed to establishing a robust, scalable, and compliant security and governance framework. To enhance our IT Governance & Information Security team, we are seeking a dedicated Information Security & IT Governance Lead (m/f/d) to join us on-site at our Berlin office. Proficiency in the German language is essential for this role.Your Responsibilities:Take ownership of and continuously enhance getolo's IT Governance & Information Security Framework, which is NIST-based and risk-driven.Act as the Information Security Officer (ISB) within our IT Governance and Security function.Lead and ensure accountability for Information Security across governance, risk, and operational domains.Facilitate effective Security Operations by converting regulatory and governance requirements into actionable security protocols.Establish and uphold best practices for Information Security across technology, processes, and personnel.Oversee and coordinate internal and external IT security and governance audits, including preparation, execution support, and follow-up activities.Ensure alignment and effective stakeholder management with group-level governance and oversight functions.
Role Overview Enpal is looking for an Operations Analyst (m/f/d) to join the Quality & Process Management team at the Berlin Enpal Campus. This role focuses on improving operational processes and raising service quality across the organization. What You Will Do Analyze current workflows to spot inefficiencies and areas for improvement Support the implementation of solutions that streamline operations Help maintain high standards for service quality and process reliability Work closely with team members to ensure smooth day-to-day operations Location This position is based on-site at the Enpal Campus in Berlin, Germany.
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Join Our Team as a German Inbound Success Coach in Berlin!As part of our dynamic Sales Organization, the Inbound Success Coach (ISC) team plays a pivotal role at the forefront of our sales process. Our mission is to assist prospective clients by addressing their inquiries and prequalifying sales opportunities for our dedicated Account Executives.The ISC team manages a significant volume of inbound queries through our website and phone, tackling inquiries related to technical issues, product features, and purchasing. Your primary responsibility will be to assist these inquiries to uncover potential sales opportunities. When you identify a promising prospect, you will prequalify them, guide them on product usage, uncover pain points, and illustrate how HubSpot can fulfill their needs. If it’s a good fit, you’ll arrange a meeting with an Account Executive.This entry-level position is perfect for individuals launching a sales career or transitioning into sales, providing ample opportunities for skill enhancement, product knowledge acquisition, and a clear advancement path within our Sales Organization.
About SumUp:At SumUp, we empower the everyday hero—the small business owners who chase their dreams with passion and determination. Our mission centers on creating user-friendly financial solutions that enable these entrepreneurs to thrive. With a founder’s mentality and a collaborative spirit, our diverse teams across Europe, South America, and the United States are dedicated to supporting small businesses in their journey to success.Team Overview:Join our Complaints & Compliance Team, a dedicated group of specialists committed to ensuring transparent, fair, and compliant payment experiences for our merchants. We collaborate closely with Customer Support, Risk & Fraud, Payment Operations, and Product teams to tackle complex payment issues and enhance our processes. We prioritize collaboration, accountability, and a balanced approach that combines customer empathy with regulatory precision.Your Responsibilities:Oversee, investigate, and resolve merchant payment complaints in compliance with regulatory timelines and internal SLAs.Conduct thorough root-cause analyses across processors, gateways, and payout systems, documenting findings and actions taken.Compose clear, compliant, and customer-friendly final responses that adhere to regulatory standards and privacy requirements.Work collaboratively with cross-functional teams (Payments Ops, Risk/Fraud, Engineering, Finance, Customer Support) to resolve intricate cases.Maintain accurate and audit-ready documentation in the complaints management system.Monitor and prioritize complaint queues, escalations, and regulatory inquiries based on urgency and impact.Identify recurring issues and contribute to the development of playbooks, SOPs, and internal knowledge bases.Assist team members through coaching on complaint handling, documentation, and compliance matters.Partner with Data/Analytics to assess impact and evaluate resolution effectiveness.
Join our dynamic team at Lifted An Upwork Company, where we are on a mission to enhance AI capabilities through high-quality data inputs. We are looking for passionate Native Bulgarian Speakers to assist in training AI models. Your contributions will play a vital role in improving language processing systems and ensuring accuracy in AI applications.
Join Avaloq as a Banking Operations Specialist specializing in Securities Processing in our dynamic Berlin office. You will play a pivotal role in ensuring efficient and accurate processing of securities transactions, contributing to our mission of delivering exceptional banking solutions.In this role, you will collaborate with various teams to streamline operations, manage transaction workflows, and ensure compliance with regulatory requirements. Your expertise in banking operations will be key to enhancing our service delivery and operational excellence.
